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BMW of Norwood

Norwood, MA

4.7
1,279 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,279 reviews

October 22, 2023

Service here was great and Anabel Guerrero was awesome! !! Will definitely continue to come here. More

by dahuertas617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrero
Oct 24, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Anabel provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

They have an excellent service and very professional, staffs are very helpful, they are the best More

by Mariza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Mullin
Oct 21, 2023 -

Mariza responded

Always enjoyed their service, highly professional

Oct 23, 2023 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 20, 2023

They take great care of you when you have your car serviced there. Dan Drinkwater is very helpful and explains everything. More

by krisknehans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Oct 21, 2023 -

BMW of Norwood responded

It's wonderful to hear that you receive great care when you have your car serviced at BMW of Norwood. Dan, who assists you during your service visits, is particularly helpful and takes the time to explain everything to you. Clear and informative communication from the service team adds to the overall positive experience. We are appreciative of your positive comments. Thank you for sharing your experience!

October 20, 2023

Very helpful courteous team! Ian is excellent and great to deal with. Tom is very knowledgeable and they have a great service department More

by jsylvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Cunningham, Thomas London, Paul Bonitto, Jr., Carlos Vasquez
Oct 24, 2023 -

BMW of Norwood responded

It's great to hear that you've had a very helpful and courteous team to assist you. Ian and Tom's excellent service and knowledge are certainly valuable assets, and it's fantastic to know that BMW of Norwood has a great service department. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Excellent! Easy to schedule, easy to drop off, quick diagnosis (bloody filler cap!), car thoroughly checked over (opted for alignment and tyre rotation) and pic More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Oct 24, 2023 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 20, 2023

Amazing dealership. Wonderful service managers. Took exactly what I was informed. Clean car & everything done to perfection. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Oct 24, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had an amazing experience with BMW of Norwood, with wonderful service managers who delivered exactly what you were informed. A clean car and work done to perfection are the hallmarks of a top-quality service. We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Nick Stravato is the man you want to go see if your BMW needs servicing. He is friendly, professional and cares for your car or SUV likes it’s his own. He will run through hoops to make sure you are comple More

by topnotch122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stravato , Rodrigo Lembo, Despina Karalis-Palmeira
Oct 20, 2023 -

BMW of Norwood responded

We're happy you found our staff to be so supportive during your experience here at BMW of Norwood.

October 19, 2023

Carlos from the service department was very Helpful and Attentive. His communication was on point as-well. He let me know what was going on with my car every step of the way and that means a lot to me. Tha More

by kchiverton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Oct 21, 2023 -

BMW of Norwood responded

It's great to hear that Carlos from the service department was very helpful and attentive during your visit. Effective and on-point communication, along with keeping you informed about your car's status at every step, is a valuable aspect of a positive customer experience. Thank you for acknowledging Carlos for his efforts. We appreciate your positive comments.

October 19, 2023

Excellent service by Dan Drinkwater - happy he is back and I have my service advisor again More

by Ashorethinginonset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Oct 21, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Dan provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

Quick and efficient service. Originally planned to wait so did not have a ride. They drove me home and also offered to pick me up or deliver my car to me. Service advisors were k More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Oct 18, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a quick and efficient service experience. The fact that they not only drove you home but also offered to pick you up or deliver your car is truly customer-oriented service. Having knowledgeable and non-pushy service advisors made your experience even better. Your satisfaction is our priority, and we look forward to serving you again!

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