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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,279 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,279 reviews

October 27, 2023

Good dealership. People are nice and helpful. They handled my service in a timely manner. More

by CS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
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Oct 31, 2023 -

BMW of Norwood responded

It's great to hear that you had a positive experience at BMW of Norwood, where our staff was nice and helpful, and your service was handled promptly. Efficient service and helpful staff can make the experience more pleasant. Your feedback is appreciated!

October 27, 2023

BMW set the bar across the board for a perfect Customer experience. From the moment I reached out with a brief inquiry, my advisor, Dan Drinkwater was very responsive, extremely knowledgeable, not only abo More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Nov 04, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Dan provided perfect assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 26, 2023

Great experience with the service department. The people are very professional and easy to work with. More

by rahulsarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Oct 31, 2023 -

BMW of Norwood responded

We are pleased to hear that you had a great experience with the service department and found the people to be professional and easy to work with. A positive service experience with professional staff is important for vehicle maintenance. Your feedback is valued!

October 26, 2023

Always Great customer service. Always very quick with service. Everyone is pleasant and very professional. More

by Kim P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
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Oct 31, 2023 -

BMW of Norwood responded

It's fantastic to hear that you consistently receive great customer service, and quick service, and interact with a pleasant and professional team. Such positive experiences can make getting your vehicle serviced much more convenient and enjoyable. Your feedback is appreciated!

October 26, 2023

Love the great service, I always get at Galleria bmw,staff us amazing,friendly and very helful. The place is beautiful and very welcome. Dan Drinkwater service consultant was very acknowledged and g More

by natalvivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Cunningham, Junior Rodriguez, Dan Drinkwater, Dan MacDonald, Despina Karalis-Palmeira
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Nov 04, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Dan provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

Teresa was fantastic. This is my second time working with her and each time she has gone above and beyond to make sure my vehicle is serviced as expected. She also made su More

by brendan.michi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
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Nov 04, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Teresa provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

Great customer service. Quick transactions and lots of communication. Very pleased with everything. Thank you! More

by db66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 31, 2023 -

BMW of Norwood responded

We are delighted to hear that you received great customer service, quick transactions, and effective communication. It's clear that you had a positive experience, and your satisfaction is valued. Thank you for expressing your appreciation!

October 24, 2023

The service department is excellent. Theresa Mullen is great. Very knowledgeable helpful and responsive. A real asset to the dealership More

by Jgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Mullen
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Oct 31, 2023 -

BMW of Norwood responded

It's great to hear that you had an excellent experience with our service department and that Theresa provided knowledgeable, helpful, and responsive assistance. Skilled and attentive service advisors like Theresa can make a big difference in ensuring customers have a positive experience. We're here to assist you with any questions or information you may need.

October 24, 2023

Alexsandr and Anabel doing a good job very nice. I like and feel comfortable ! Thanks More

by igorchamp0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleksandr Banar
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Oct 31, 2023 -

BMW of Norwood responded

We are glad to hear that Alexander and Anabel are doing a good job and that you feel comfortable with their service. A positive and comfortable experience is important when dealing with service providers. Thank you for expressing your satisfaction!

October 24, 2023

Attentive,personal care and excellent service! So glad we stopped here! Quick oil change! Very pleased! More

by hbessett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Despina Karalis-Palmeira
Report | Print
Oct 31, 2023 -

BMW of Norwood responded

We are delighted to hear that you received attentive and personal care along with excellent service. It's great that you had a positive experience and were very pleased with the quick oil change. Your feedback is appreciated.

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