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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,385 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,385 reviews

February 12, 2024

Very friendly and always fulfill my needs. . My service manager, Jayme Snyder, is great and knowledgeable More

by Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder is my service manager now, since, Dan MacDonald retired
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Feb 13, 2024 -

BMW of Norwood responded

It's wonderful to hear that you had a positive experience with the friendly staff and that your service manager, Jayme, was great and knowledgeable. We're here to help!

February 11, 2024

Easy to get appointment. Good communication regarding vehicle status, great service advisor. Video of car inspection was informative. More

by pccallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
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Feb 13, 2024 -

BMW of Norwood responded

We're pleased to know that scheduling an appointment was easy and that you had good communication about your vehicle's status. It's great to hear that your service advisor was helpful and that the video inspection provided valuable information. Safe travels!

February 08, 2024

Good service and customer atención Good communication also with Matt shop foreman thanks for service More

by Henry chacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Despina Karalis-Palmeira
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Feb 10, 2024 -

BMW of Norwood responded

Thank you for your positive feedback! We're pleased to hear that you received good service, excellent customer attention, and effective communication, especially with Matt, our shop foreman. Your satisfaction is our priority, and we're grateful for your kind words. We appreciate your trust in our services.

February 08, 2024

Love the X3. Made an appointment ahead of time and our sales person was great. Visited another dealership and had a terrible experience- was ignored. More

by paprika.sunrise.0r
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas London
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Feb 10, 2024 -

BMW of Norwood responded

We're thrilled to hear that you love the X3 and had a positive experience with us! Making an appointment ahead of time and having a great salesperson are key elements we strive for. We're sorry to hear about your less-than-pleasant experience at the other dealership, and we're glad you chose us. We appreciate your business and look forward to serving you in the future.

February 08, 2024

Everyone is always helpful and friendly and can answer any question or direct you to someone who can be of further help More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raht, Ian Cunningham, Mario Carosi, Sokal Sota, Paul Bonitto, Jr., Heather Dumas, Ali Kooros
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Feb 10, 2024 -

BMW of Norwood responded

Thank you for your positive comments! We're thrilled to hear that everyone at our dealership is always helpful, friendly, and able to answer your questions or direct you to further assistance. We appreciate your business and look forward to serving you again.

Feb 10, 2024 -

jeff responded

Service was great as always. It is always so enjoyable just visiting the dealership. This is our 6th BMW and appreciate and enjoy the wonderful technology in a car that demands "to be driven".

February 07, 2024

Hayk was amazing and was able to help me with my recalls and service on my BMW. He was very professional and knowledgeable. Great communication skills . Very friendly and always willing to do the best for More

by lidiannesouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk , Despina Karalis-Palmeira
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Feb 10, 2024 -

BMW of Norwood responded

We're delighted to hear that Hayk provided amazing assistance with your recalls and service on your BMW. It's wonderful that he demonstrated professionalism, knowledge, great communication skills, and a friendly attitude. We appreciate your kind words. Thank you for choosing our services, and we look forward to serving you again in the future!

February 06, 2024

Anabel is wonderful! I’ve brought my vehicle in for service several times & she is always so pleasant & helpful! Some of the repairs required her to work with a 3rd party More

by kelly.muir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
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Feb 09, 2024 -

BMW of Norwood responded

Thank you for taking the time to share your wonderful experience with Anabel! It's fantastic to hear that she has consistently provided pleasant and helpful service during your visits. It's also great to know that Anabel's knowledge and seamless collaboration with a third-party extended warranty company helped cover some of the costs. Anabel will appreciate your kind words. Safe travels, and we look forward to serving you again!

February 06, 2024

Wonderful experience. Made getting my car a pleasure. The attention to detail and personal touches made it stress free. In nearly 50 years of car buying nothing compar More

by Bob K III
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Macdonald, Junior Rodriguez
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Feb 09, 2024 -

BMW of Norwood responded

Thank you for sharing your wonderful experience in getting your car! It's fantastic to hear that the attention to detail and personal touches made the process stress-free for you. We appreciate your positive feedback about Kyle and are thrilled that you're happy with your decision to join the BMW family. Cheers to many enjoyable miles ahead with your BMW!

February 05, 2024

Teresa and Stan were a pleasure to work with. Easy to schedule an appointment and great service and follow thru More

by Gerrys302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen, Stan Sookal
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Feb 09, 2024 -

BMW of Norwood responded

Thank you for sharing your positive experience with Teresa and Stan! We're delighted to hear that scheduling an appointment was easy and that you received great service. We appreciate your business and look forward to serving you again in the future!

February 02, 2024

Excellent customer service! Manny was superb in helping get a fair deal on a new vehicle. Glad we chose to do business together! More

by Kartik W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Menasha, Junior Rodriguez
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Feb 07, 2024 -

BMW of Norwood responded

Thank you for the kind words Kartik! We are very happy to hear that we were able to provide you with an enjoyable experience!

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