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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,387 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,387 reviews

March 26, 2024

Great professional and courtesy. Car was completed in a timely manner and at a reasonable cost More

by Olafnickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Mar 28, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

Because I brought 2024 bmw and this car was not safe to drive and while I’m driving my car don’t want to stop and I hurt my mirror because all those recalled. After two weeks I carry my car to dealership t More

by scepoudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not, Dee Smith
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Mar 26, 2024 -

BMW of Norwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

BMW of Norwood responded

Thank you for bringing this to my attention. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Alex Archer, General Manager aarcher@bmwnorwood.com

March 19, 2024

Great dealer great customer service. The service team is definitely experienced and exceptional Thanks bmw More

by sidhomgrg99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne r , Dan MacDonald, Despina Karalis-Palmeira
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Mar 21, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Their on line chat helped me to confirm an appointment for my BMW during off hours when the business was closed which was well appreciated. The service I received from Dan Drinkwater, service advisor, was More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Mar 22, 2024 -

BMW of Norwood responded

That's great to hear! We're glad that our online chat service helped confirm your appointment during off-hours, and we're thrilled that Dan provided you with excellent service as a service advisor. Safe travels!

March 18, 2024

Very helpful, hospitable, welcoming, personable. They made the trade in process very easy and seamless More

by Dallen9965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Martin, Manny Menasha
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Mar 19, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

Very good and great work we will be back next time smile face to every one. More

by Chengyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleksandr Banar
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Mar 19, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

Carlos was great to work with. Getting rides back and forth to my house was also a plus. More

by Suzannekcondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Mar 19, 2024 -

BMW of Norwood responded

Thank you for the kind words Suzanne! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

Service consultant was courteous, polite, and patient. He answered all of my questions and showed a lot of understanding and sympathy. More

by hughesmentor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Report | Print
Mar 20, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

Excellent customer service. Knowledgeable, caring and supportive through the whole process. Very pleased with amenities. More

by hermannbihler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Davtyan
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Mar 15, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Great dealership. Customer focused; try to provide an excellent customer experience. Highly recommend BMW of Norwood. More

by ktclark6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Robertson, Pavlo Hoshovsky, Heather Dumas
Report | Print
Mar 15, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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