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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,279 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,279 reviews

December 07, 2023

Great reception, quick easy and professional; Melvin did a great job; check out seamlessly. Lift to the office nice and quick More

by peter.aldrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Dec 07, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Melvin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very efficient, friendly, and no surprise service. Jayme is a really great service manager. Always happy here! More

by drwoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Dec 08, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Jayme provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

The attention to my questions and overall guidance in my car purchase was impeccable! and memorable! Thank you to the BMW Norwood team. More

by KLB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Menasha, Heather Dumas
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Dec 08, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Leanne Rattey went above and beyond with my my car was in service including a rental More

by amybrinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey, Despina Karalis-Palmeira
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Dec 08, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Leanne went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

It is a responsive dealership willing to work with you while your car is getting serviced. More

by Heathermeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Devtyan
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Dec 07, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

BMW of Norwood in particular Kyle MacDonald made our car buying experience a pleasurable one. I have been buying cars for over 20 years and Kyle is one of the best Salesperson I have come across . He was k More

by nsriram73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Macdonald, Heather Dumas
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Dec 07, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience at BMW of Norwood, especially with Kyle! Kyle's kind, knowledgeable, and patient approach during your car-buying experience must have made a significant difference. The dealership's commitment to accurate timelines, from booking to delivery, and our smooth process, including after-sales service, showcase our dedication to customer satisfaction. While the current market conditions might not always allow for negotiating the MSRP, it's great to know that every other aspect of your experience was enjoyable. Congratulations on your new vehicle!

December 04, 2023

All service performed as required. Quick friendly staff. Five star service. Will return for future service. More

by Wbeauregard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Despina Karalis-Palmeira
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Dec 06, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Leanne and the rest of the BMW team were excellent. Leanne updated me on the progress of my service and got me in and out quickly. Thank you!! More

by jpboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
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Dec 06, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience with Leanne and the BMW of Norwood team! Getting timely updates on your service progress and efficient, quick service can make the whole process hassle-free. It's great when a service advisor like Leanne ensures a smooth and prompt experience. Thank you for your business!

December 02, 2023

Great service! Knowledgeable customer service! Highly recommend this dealership! They have a great ability to accommodate every customer. Way to go! More

by Tatyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Carosi, Stan Sookal, Dan MacDonald, Ali Kooros, Despina Karalis-Palmeira
Report | Print
Dec 05, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Multiple services performed including but not limited to: oil vhange, brake fluid, air filter and multi point safety inspection. The report failed to specify the condition or acceptable range of tire tread, More

by Ma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
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Dec 13, 2023 -

BMW of Norwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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