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BMW of Norwood

Overview Reviews (1,145) Inventory (368)

BMW of Norwood

Name: BMW of Norwood
Address: 918 Providence Hwy, Norwood, MA, 02062, US
Telephone: (781) 816-2389
Rating: 4.7

4.7

1,145 Reviews

918 Providence Hwy, Norwood, Massachusetts 02062

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Sales: (781) 816-2389

Service: (781) 816-2389

Parts: (781) 816-2389

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BMW of Norwood

Norwood, MA

Overview

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4.7

1,145 Reviews

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918 Providence Hwy

Norwood, MA

02062

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4.7

1,145 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,145) Inventory (368)

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Sales: (781) 816-2389

Service: (781) 816-2389

Parts: (781) 816-2389

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Showing 1,145 reviews

August 09, 2023

SERVICE VISIT

Outstanding experience in both Sales (Mario and Steve Martin), service (Dan MacDonald, Dan Drinkwater, and most recently Melvin). I’ve tried other BMW dealers and always return to BMW Norwood, formerly Martin), service (Dan MacDonald, Dan Drinkwater, and most recently Melvin). I’ve tried other BMW dealers and always return to BMW Norwood, formerly Gallery. I’ve had a 7-series, four 5-series, a 3-series, and my current 4-Series convertible (as well as 3 S-Classes and an E-Class and have found BMW to be preferable. More

by david.cochran

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Melvin, Dan Drinkwater, Dan MacDonald

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August 08, 2023

SERVICE VISIT

Carlos Vasquez took great care of me. Service department always does a good job when I bring my car in for service Service department always does a good job when I bring my car in for service More

by bs41us

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Carlos Vasquez

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Aug 12, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

August 07, 2023

SERVICE VISIT

Open and honest communication with Service advisor. . Service appointment easily made online and my wait at dealership wasn’t long at all. Great Job! . Service appointment easily made online and my wait at dealership wasn’t long at all. Great Job! More

by katey.cohane

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Teresa Mullen

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Aug 12, 2023 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

SERVICE VISIT

Service advisor is very knowledgeable and communicative. I really appreciate all the excellent advice and suggestions to service my vehicle. I really appreciate all the excellent advice and suggestions to service my vehicle. More

by Ahmed M

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Anabel Guerrero

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Aug 14, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

SERVICE VISIT

Great facility with excellent treats for customers. The service repair quality is also great. However, customer service employees need to have a realistic idea of their mechanics workload so as to bett The service repair quality is also great. However, customer service employees need to have a realistic idea of their mechanics workload so as to better inform customers of their wait time. More

by yousenel

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jayme

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Sep 25, 2023 -

BMW of Norwood responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at (781) 810-8982. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Alex Archer General Manager aarcher@bmwnorwood.com

August 04, 2023

SERVICE VISIT

The service department, from advisor Teresa to technician Mathew and everyone else part of the team, is hardworking and attentive and does a great job! Mathew and everyone else part of the team, is hardworking and attentive and does a great job! More

by Bill

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Teresa, Mathew

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August 04, 2023

SERVICE VISIT

There good customer service I recommend this business bmw Norwood is best coming sitting good snack water old for free Norwood is best coming sitting good snack water old for free More

by Fabian

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dan Drinkwater

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Aug 14, 2023 -

BMW of Norwood responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 04, 2023

SERVICE VISIT

Ali was very helpful and explained everything in detail. Excellent example of custer service. Thank you! Excellent example of custer service. Thank you! More

by Gurushilpa2003

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Ali Kooros

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Aug 14, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

August 04, 2023

SERVICE VISIT

Service advisor was pleasant and helpful. Staff was friendly and welcoming. Waiting area was comfortable and provided reading material to read while waiting. Explanation was given as to what Staff was friendly and welcoming. Waiting area was comfortable and provided reading material to read while waiting. Explanation was given as to what service was done to the car. Questions and concerns were answered thoroughly and professionally. It was a pleasure to see how clean the car was both inside and out after the service was complete. More

by debmac3

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Anabelle

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Sep 19, 2023 -

BMW of Norwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that we went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

August 02, 2023

SERVICE VISIT

Professional services without pressure. Options are provided and only required services are emphasized. Advisors are awesome Options are provided and only required services are emphasized. Advisors are awesome More

by Ghansoo7

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Ali Kooros

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BMW of Norwood

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