BMW of Norwood

Even though I buy my cars elsewhere, the service dept is the best. Would not even go there if it wasn’t for Leanne and Teresa. Can’t say enough good things about both of them. the best. Would not even go there if it wasn’t for Leanne and Teresa. Can’t say enough good things about both of them. More

Great service personnel. Attentive to vehicle needs but also to the client. Provide good recommendations and the work quality is always excellent. Attentive to vehicle needs but also to the client. Provide good recommendations and the work quality is always excellent. More

Some of the best customer service anywhere. Anabel in service, George and Ricardo in parts were a complete joy to work with yesterday. It’s evident with every interaction that client satisfac Anabel in service, George and Ricardo in parts were a complete joy to work with yesterday. It’s evident with every interaction that client satisfaction is a top priority there. More

The service advisor is very helpful. The work was performed in a timely and professional manner. Everyone was cordial and polite The work was performed in a timely and professional manner. Everyone was cordial and polite More

Outstanding. Going the extra mile for the customer. Very kind. Intelligent and knowledgeable. Deserving great praise and many more customers. I am very grateful. Going the extra mile for the customer. Very kind. Intelligent and knowledgeable. Deserving great praise and many more customers. I am very grateful. I look forward to an excellent continuing relationship. And I will gladly purchase another BMW at Norwood. My salesperson, Mario Carosi, did a fabulous job. Many many thanks. More

Welcoming, clean, good facilities while you wait. Great communication. Anabel is always very friendly and apporachable. Great communication. Anabel is always very friendly and apporachable. More

I would recommend the dealership because of the ambiance of the place. However, services are extremely expensive and every time they wash my car it’s still filthy. My wheels were still covered in dirt and b of the place. However, services are extremely expensive and every time they wash my car it’s still filthy. My wheels were still covered in dirt and bird poop on car. I know the wash is free but if you’re going to do it you should do it right. Also, when I was checking out with the older women at the counter she asked me to sign a paper and I then said can I see receipt first before signing a job for almost 1000.00. She got annoyed and told me to go to the side and read it and she has to move on to the next person and she assumed I was told what the services were already. She was extremely rude and I was not thrilled with her customer service at all. She is the older women with black hair that is always at the cash out desk. No one should be spoken that way especially paying those prices for basic services. I’m not happy at all. More

Everyone is always very pleasant. I typically like a loaner but if you're stuck, there's plenty of amenities. I typically like a loaner but if you're stuck, there's plenty of amenities. More

Sokol is very professional and friendly service. I’ll continue to buy from norwoood with Sokol in march. Need another for my son I’ll continue to buy from norwoood with Sokol in march. Need another for my son More

The best great service great selection I ordered my car sales manager kept me in the loop all the way ian cunningham sales manager kept me in the loop all the way ian cunningham More