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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,145 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,145 reviews

September 12, 2023

Theresa in Service was excellent, car was delivered quickly, clean and all service was complete. Again, excellent. More

by Jim McCusker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TheresA
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Sep 19, 2023 -

BMW of Norwood responded

We are thrilled that Theresa provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 11, 2023

Great customer service and help with all matters. Very impressed with the service rep I worked with. More

by christianbtams101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall name. Blond hair in services, Aleksandr Banar
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Sep 17, 2023 -

BMW of Norwood responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 11, 2023

Carlos did a great job with the service. The latest experience was good and efficient More

by Bmwowner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Sep 14, 2023 -

BMW of Norwood responded

We are thrilled to have provided you with a good service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Great staff, absolutely recommended to anyone who drives a bmw and wants their car to be looked at the professional standards!!! More

by oskinodadon508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
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Sep 21, 2023 -

BMW of Norwood responded

We are delighted to hear that you had a great experience with the service staff and that you highly recommend our services for BMW owners who want their cars maintained to professional standards. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 08, 2023

Very nice staff who are helpful and losten to what you are saying. They keep you uodated the whole time. More

by Bmwx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Despina Karalis-Palmeira
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Sep 21, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 06, 2023

Service was great. Host was great. Timing was good. Update on the car was good. More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa, Dan Drinkwater
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Sep 08, 2023 -

BMW of Norwood responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 05, 2023

I have been servicing my X5 here for a long time. Staff is always nice and courteous. Ali my service advisor always takes good care of my car and I know I am always in good hands. I always feel I am More

by FZEaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kooros
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Sep 08, 2023 -

BMW of Norwood responded

We're happy you found our staff to be so supportive during your experience here at BMW of Norwood.

September 05, 2023

Only needed inspection. Quick visit. Car doesn’t need service until late fall. Service advisor was nice. More

by cricket-useless.0b
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Sep 07, 2023 -

BMW of Norwood responded

Thank you for the Five-Star review and for choosing BMW of Norwood. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 02, 2023

Customer Service Rep. Lynn was excellent. However, I was disappointed in service. Had to return to dealer 2mins after leaving for same issue. Rep. Was very apologetic. More

by Ljpjap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn
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September 02, 2023

Staff was knowledgeable and friendly. When I needed assistance they were there. Lean environment. Thank You More

by thomascappucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sokal Sota
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Sep 06, 2023 -

BMW of Norwood responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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