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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,145 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,145 reviews

October 03, 2023

Scheduled Appointment Easily With Teresa Mullen! She Took Great Care Of My Vehicle Service Needs! Absolutely Crushed The Total Time I Spent At Service! Applied The Relevant Service Promotions And We More

by The King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullens, Ali Kooros, Despina Karalis-Palmeira
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Oct 05, 2023 -

BMW of Norwood responded

It's fantastic to hear that scheduling your appointment with Teresa was easy and that she took great care of your vehicle service needs. It sounds like you had a truly positive experience, and your smiley face at the end says it all! 😊 Thank you for sharing your feedback and for recognizing Teresa for her exceptional service!

October 03, 2023

I was getting service here for 3 years! The staff was excellent. They did everything to help out for the customers. Love it . Yen On More

by Yen On
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
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Oct 05, 2023 -

BMW of Norwood responded

Yen, your kind words are much appreciated! We are very grateful for your patronage. We value your business and look forward to serving you again!

October 02, 2023

I found them to be straight forward,professional and easy to deal with,especially Pavlo. More

by gsiteman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavlo Hoshovsky
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Oct 03, 2023 -

BMW of Norwood responded

We appreciate your Five Stars and we are pleased to know Pavlo met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

As always, BMW of Norwood provides white-glove service to me and today was no exception. My service advisor, Jayme Snyder, is thorough, very knowledgeable and possesses outstanding communications skills. More

by rain-scalar.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder, Despina Karalis-Palmeira
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Oct 03, 2023 -

BMW of Norwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jayme went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 30, 2023

They have an excellent service team. Always professional. Seems like customer satisfaction is important to them. Looks like a well run operation. Highly recommend. More

by myboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen, Stan Sookal
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Oct 03, 2023 -

BMW of Norwood responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

Great service at reasonable prices. My Service Advisor did a great job explaining what my car needed and kept me up to speed on the timeline More

by russell.taddeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Report | Print
Oct 04, 2023 -

BMW of Norwood responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

My service advisor Haik and technician Vitaly are amazing to work with. Their professionalism is outstanding. All concerns are addressed and all questions are answered. I live almost 2 hours away and I’ll on More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haik, Vitaly
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Oct 03, 2023 -

BMW of Norwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Haik and Vitaly went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 26, 2023

I was happy with how long it took to do the work but was not happy that my service rep Leanne did not call me to say the car was ready. I had to call the dealer myself to check on my vehicle. More

by jayhill1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Lembo, Despina Karalis-Palmeira
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September 25, 2023

I had my car sitting there for about a month and it was still not repaired. They never fix the water leak in my car. Do not use this dealer. More

by 2015BMW3series
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodrigo Lembo, Carlos Vasquez, Despina Karalis-Palmeira
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Sep 27, 2023 -

BMW of Norwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 25, 2023

Excellent experience with my recent purchase of 2024 X3 M40i. Highly recommend Kyle in sales and Gabe on the delivery. A+++ More

by Don Colapietro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Israel, Kyle Macdonald, Heather Dumas
Report | Print
Sep 27, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled that Kyle and Gabe provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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