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BMW of Norwood

Norwood, MA

4.7
1,145 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,145 reviews

November 02, 2023

All employees were very customer friendly and supportive. I would definitely shop tat this dealership again . More

by Addpdd
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francisco Coronel
Dec 01, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendlg sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Dropped car off for service Nicholas was the technician and took great care of understanding what repairs were needed and completed them to perfection must say he made the experience very stress free. More

by twalsh988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nassif
Dec 02, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a stress-free experience and that Nicholas provided care and understanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

I went today for a regular maintenance. The car was very professionally serviced at Norwood dealership. Well done! Thanks! More

by Ary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Dec 01, 2023 -

BMW of Norwood responded

It's great to hear about your positive experience with the regular maintenance at BMW of Norwood! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Very easy process from booking appt to test drive to finance. Sales rep Liz very professional. More

by Michael261978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Archer, Alyssa Magrath
Dec 01, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled that Liz provided you with a professional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 31, 2023

Leanne Rattey is absolutely fantastic. She was super helpful and I really appreciate all the assistance she provided. More

by curran4877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
Dec 01, 2023 -

BMW of Norwood responded

It's wonderful to hear that Leanne provided you with such fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Nick was fantastic to work with. Brought my car in for service and they were so incredibly thorough and helpful. They listened to my concerns and went above and beyond in diagnosing More

by deirdrefessenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stravat
Dec 02, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience with Nick and the service team! Having a thorough and helpful approach, especially in addressing concerns and going above and beyond in diagnosing and fixing issues, truly reflects a commitment to exceptional service. Thank you for your business!

October 27, 2023

Good dealership. People are nice and helpful. They handled my service in a timely manner. More

by CS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
Oct 31, 2023 -

BMW of Norwood responded

It's great to hear that you had a positive experience at BMW of Norwood, where our staff was nice and helpful, and your service was handled promptly. Efficient service and helpful staff can make the experience more pleasant. Your feedback is appreciated!

October 27, 2023

BMW set the bar across the board for a perfect Customer experience. From the moment I reached out with a brief inquiry, my advisor, Dan Drinkwater was very responsive, extremely knowledgeable, not only abo More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Nov 04, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Dan provided perfect assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 26, 2023

Great experience with the service department. The people are very professional and easy to work with. More

by rahulsarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Oct 31, 2023 -

BMW of Norwood responded

We are pleased to hear that you had a great experience with the service department and found the people to be professional and easy to work with. A positive service experience with professional staff is important for vehicle maintenance. Your feedback is valued!

October 26, 2023

Always Great customer service. Always very quick with service. Everyone is pleasant and very professional. More

by Kim P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
Oct 31, 2023 -

BMW of Norwood responded

It's fantastic to hear that you consistently receive great customer service, and quick service, and interact with a pleasant and professional team. Such positive experiences can make getting your vehicle serviced much more convenient and enjoyable. Your feedback is appreciated!

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