BMW of Norwood
Norwood, MA
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I was asked to pay for my purchase before month end which I did but they were unable to put an inspection sticker because the car had no front mounting bracket for front license plate. I had 7 days and drov I did but they were unable to put an inspection sticker because the car had no front mounting bracket for front license plate. I had 7 days and drove 40 miles back for the bracket and sticker. I also asked for the 2nd key and manuals which I have not received yet. I have also had to initiate all follow up calls. More
Francisco C. and the rest of the team are top notch. Also Heather D. was a pleasure to work with in the finance office. This is a must stop if you are in the mark and the rest of the team are top notch. Also Heather D. was a pleasure to work with in the finance office. This is a must stop if you are in the market for a BMW. More
Everything was top notch from the start . From sales to service, BMW Norwood exceeded my expectations. They provided a great consumer experience. Francisco made this purchase seamless and Pau From sales to service, BMW Norwood exceeded my expectations. They provided a great consumer experience. Francisco made this purchase seamless and Paul was a pleasure to learn from. More
Great customer service. Staff is always welcoming ,friendly and helpful. 100% satisfied customer with the service recived Staff is always welcoming ,friendly and helpful. 100% satisfied customer with the service recived More
BMW, Gallery of Norwood The best dealership I have ever worked with in my life. The service team treats me like a king, and I never feel as though I am being taken advantage of. Carlos, ANABEL and Jane ar worked with in my life. The service team treats me like a king, and I never feel as though I am being taken advantage of. Carlos, ANABEL and Jane are just a credit to their profession. I can say, without question the professionalism of their servicing makes it next to impossible for me to leave BMW and look at other options. More
Ive been with this dealership for 22 years and I have always been satisfied. My personal Service advisor is Leanne Rattey, she looks out for her clients. I am 100000% satisfied with my experience at BMW always been satisfied. My personal Service advisor is Leanne Rattey, she looks out for her clients. I am 100000% satisfied with my experience at BMW of Norwood! Thank you Leanne for the great care! More
Good Dealership but poor servicing department. No clear communication on when the servicing is complete and 0 interest in returning a clean car. No clear communication on when the servicing is complete and 0 interest in returning a clean car. More
Annabelle has always been extremely knowledgeable and helpful. She has made each visit run smoothly! She always offers the best advice and always has several options to ensure that we receive exceptional helpful. She has made each visit run smoothly! She always offers the best advice and always has several options to ensure that we receive exceptional service. I never have to worry about dropping my car off, because Annabelle will handle everything! More
I love the dealership because my service advisor Melvin is great! I also like the feature where the technician shares the findings of the inspection of the car. Kind regards, Henry McMillan is great! I also like the feature where the technician shares the findings of the inspection of the car. Kind regards, Henry McMillan More