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BMW of Norwood

Norwood, MA

4.7
1,279 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,279 reviews

March 04, 2024

I was asked to pay for my purchase before month end which I did but they were unable to put an inspection sticker because the car had no front mounting bracket for front license plate. I had 7 days and drov More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Carosi, Junior Rodriguez
Mar 05, 2024 -

BMW of Norwood responded

Thank you for reaching out to us. We have received your request and we will work on this as soon as possible.

March 02, 2024

Francisco C. and the rest of the team are top notch. Also Heather D. was a pleasure to work with in the finance office. This is a must stop if you are in the mark More

by joelmp28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Coronel, Heather Dumas
Mar 08, 2024 -

BMW of Norwood responded

Thank you for taking the time to share your positive experience with Francisco, Heather, and our team! It's great to hear that we provided top-notch service and made your car-buying experience enjoyable. Safe travels in your new BMW, and we appreciate your recommendation to others!

March 01, 2024

Everything was top notch from the start . From sales to service, BMW Norwood exceeded my expectations. They provided a great consumer experience. Francisco made this purchase seamless and Pau More

by HGSouza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Coronel, Paul Bonitto, Jr., Heather Dumas
Mar 03, 2024 -

BMW of Norwood responded

We're thrilled to hear that your experience with BMW Norwood exceeded your expectations, both in sales and service. It's great to know that Francisco made your purchase seamless and that Paul was a pleasure to learn from. We appreciate your positive review and look forward to serving you again in the future!

March 01, 2024

Great customer service. Staff is always welcoming ,friendly and helpful. 100% satisfied customer with the service recived More

by Martuszkaz84
Recommend Dealer
Yes
Employees Worked With
Jayme , Adrian Pirvu, Despina Karalis-Palmeira
Mar 06, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

BMW, Gallery of Norwood The best dealership I have ever worked with in my life. The service team treats me like a king, and I never feel as though I am being taken advantage of. Carlos, ANABEL and Jane ar More

by Ron G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Carosi, Carlos Vasquez
Mar 02, 2024 -

BMW of Norwood responded

It's wonderful to hear about your exceptional experience with BMW of Norwood. The fact that the service team treats you like royalty and provides a high level of professionalism is truly commendable. Carlos, Anabel, and Jane's contributions to your positive experience are a credit to their profession. We appreciate your loyalty. Thank you for choosing BMW of Norwood, and we're honored to be your dealership of choice! Safe and happy driving!

February 28, 2024

The highest level of service by Teresa Mullen and Leanne Rattey. They are beyond awesome! More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Mar 02, 2024 -

BMW of Norwood responded

We're thrilled to hear that Teresa and Leanne provided you with the highest level of service! It's fantastic to know that they went above and beyond to assist you. Thank you for choosing our dealership, and we appreciate your positive feedback!

February 27, 2024

Ive been with this dealership for 22 years and I have always been satisfied. My personal Service advisor is Leanne Rattey, she looks out for her clients. I am 100000% satisfied with my experience at BMW More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
Mar 02, 2024 -

BMW of Norwood responded

Thank you Debbie for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 27, 2024

Good Dealership but poor servicing department. No clear communication on when the servicing is complete and 0 interest in returning a clean car. More

by Arnob Bordoloi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Archer
Feb 28, 2024 -

BMW of Norwood responded

Thank you for your feedback. I apologize that your service visit with us was anything but satisfactory. After reviewing your situation, I want to give you a free express detail. Please give me a call at (781) 810-8982 so we can make things right. Alexander Archer, General Manager

February 27, 2024

Annabelle has always been extremely knowledgeable and helpful. She has made each visit run smoothly! She always offers the best advice and always has several options to ensure that we receive exceptional More

by Kianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabelle: 5 Stars
Mar 02, 2024 -

BMW of Norwood responded

It's wonderful to hear about your positive experiences with Annabelle at our dealership. Having a knowledgeable and helpful service advisor can make a significant difference in the overall customer experience. Your satisfaction is important. Safe travels!

February 25, 2024

I love the dealership because my service advisor Melvin is great! I also like the feature where the technician shares the findings of the inspection of the car. Kind regards, Henry McMillan More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Artuna
Mar 02, 2024 -

BMW of Norwood responded

We're thrilled to hear that you love the dealership, especially due to the excellent service provided by your advisor Melvin. It's great that you appreciate the feature where the technician shares the findings of the inspection, providing transparency and insight into your car's condition. We appreciate your feedback and look forward to continuing to provide great service to you in the future!

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