Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,145 Reviews
Call Dealership (781) 816-2389
View Awards

918 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 1,145 reviews

November 05, 2023

Very good service in less the estimated time. Friendly, knowledgeable and helpful staff. Waiting area is noisy but will still be back for service More

by Chris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

It's great to hear that despite a noisy waiting area, you still found the service at BMW of Norwood to be top-notch! Having friendly, knowledgeable, and efficient staff who deliver service in less time than estimated is definitely a plus. Thank you for your business!

November 05, 2023

Very pleased with the service I received today when I brought my 2018 Bmw in for service didn’t have to wait forever.and special thanks to Daniel Drinkwater he’s a wonderful guy -Excellent- More

by deloris72kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

That's fantastic to hear about your positive experience at the BMW service center! Efficient service without long wait times is always a plus. It's great that Daniel made your experience even better. Personalized service can truly elevate the overall experience. Thank you for your business!

November 05, 2023

Everybody over there make you feel like home very nice and they want to make sure you got everything you need More

by nir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa , Aleksandr Banar, Junior Rodriguez
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

It's wonderful to hear that our team at BMW of Norwood creates such a welcoming and accommodating atmosphere! Feeling at home and having your needs catered to can truly enhance the entire experience. Thank you for your business!

November 05, 2023

They do not provide the best service but they talk a good one. It’s like every other dealer they just want your money. I took my car there for service and my moisturizer that was in the car went missing! More

by rmatos0292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Rodriguez
Report | Print
Nov 07, 2023 -

BMW of Norwood responded

We are sorry to hear that you’ve had this experience. We worked very hard not to be the same as everyone else. I would like to hear more about your experience and hopefully resolve the issue. Please feel free to reach out to me at your convenience. Alex Archer, General Manager aarcher@bmwnorwood.com

November 03, 2023

I got my X5 regular service done. Very profession staff; starting with checking in to getting my car service paper work done. I’d highly recommend the BMX of Norwood dealershi More

by dcjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannine
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

It's great to hear that your experience at BMW of Norwood for your X5's regular service was professional and seamless from check-in to paperwork completion! Recommendations based on positive service encounters are always valuable. Thank you for your business!

November 03, 2023

Amazing, would highly recommend to anyone looking to buy a car go to BMW. Liz, Jake and Tom are the best. Liz will never give up and goes above and beyond. More

by Michelle77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz and Tome, Jake Archer
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience with Liz, Jake, and Tom at BMW! Having a dedicated team who goes above and beyond, especially someone like Liz who's persistent and committed, can make the car-buying process exceptional. Congratulations on your new vehicle!

November 03, 2023

My car is great, so glad I purchased it. Everyone in Norwood BMW is knowledgeable and explain everything Theresa Mullen is my go to person she is great. The people checking my car in and out More

by NancyC50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Mullen 5stars, Despina Karalis-Palmeira
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

It's wonderful to hear that you're enjoying your BMW and that the team at BMW of Norwood has been consistently knowledgeable and pleasant. Theresa seems to have made a positive impression on you with her expertise and great service. Congratulations on your new vehicle!

November 03, 2023

Easy to set up appointment. Promotional pricing is more competitive than it use to be. Service Advisor provides all the info I needed. Communication is facilitated by easy to More

by wjay.reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Martin , Michael Yousif, Dan MacDonald
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

It's great to hear that setting up an appointment was easy and that the promotional pricing is more competitive! Having a service advisor who provides all the necessary information and efficient communication through technology can really streamline the service experience. Thank you for your business!

November 02, 2023

They are efficient courteous and helpful. Teresa Mullen goes out of her way to provide superior service. Gold star 🌟 to your team! Bravo!!!!👏🏼👏🏼👏🏼 More

by Merci!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Report | Print
Dec 01, 2023 -

BMW of Norwood responded

It's fantastic to hear about the efficient, courteous, and helpful service provided by Teresa and the team! When individuals like Teresa go above and beyond to ensure superior service, it truly stands out and contributes significantly to a positive customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 03, 2024 -

Merci! responded

Thank you!!

November 02, 2023

I own two BMWs right now purchased at this dealer. I have been a customer there for over 20 years and still go there even though I moved and now live closer to another major BMW dealer. More

by amsalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattie, Steve Martin , Alex Archer, Heather Dumas, Dan MacDonald
Report | Print
Dec 02, 2023 -

BMW of Norwood responded

That's quite a testament to your satisfaction with BMW of Norwood! Being a loyal customer for over 20 years, despite living closer to another major BMW dealer, speaks volumes about the quality of service and the overall experience you've had with us. Thank you for your loyalty and business!

1
...
31
32
33
...
115