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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,279 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,279 reviews

March 14, 2024

Excellent customer service. Knowledgeable, caring and supportive through the whole process. Very pleased with amenities. More

by hermannbihler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Davtyan
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Mar 15, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Great dealership. Customer focused; try to provide an excellent customer experience. Highly recommend BMW of Norwood. More

by ktclark6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Robertson, Pavlo Hoshovsky, Heather Dumas
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Mar 15, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

I have always found this dealership and service advisors to be honest, thorough and knowledgeable. More

by andyschwartz7766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk
Report | Print
Mar 15, 2024 -

BMW of Norwood responded

Thank you for your feedback! We're delighted to hear that you've consistently found our dealership and service advisors to be honest, thorough, and knowledgeable. Providing trustworthy and knowledgeable service is important to us, and we're glad to have met your expectations. Thank you for choosing us, and we look forward to serving you again!

March 12, 2024

G r e a t, f a s t s e r v i c e More

by Patrickja916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyak
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Mar 13, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

They are pleasant and professional. ..just crazy expensive and nick pic alittle too much, overall staff is great More

by Royg5713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa. 5 stars, Heather Dumas, Dan MacDonald
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Mar 12, 2024 -

BMW of Norwood responded

Thank you for bringing this to my attention. We are sorry to hear that we fell short of your expectations and would like to understand more about your review. Please feel free to reach out to me and discuss what occurred so we can work on improvements. Alex H. Archer, V, General Manager aarcher@bmwnorwood.com

March 12, 2024

The staff was Very professional and met all my expectations . I would recommend them to all my family and friends. Tom London was helpful in making my purchase effortless. More

by Dbrock2034
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas London, Junior Rodriguez
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Mar 15, 2024 -

BMW of Norwood responded

Thank you for your feedback! We're thrilled to hear that our staff was very professional and met all your expectations. It's fantastic to know that Tom was helpful and made your purchase effortless. We appreciate your recommendation to your family and friends. Thank you for choosing us, and we look forward to serving you, your family, and your friends again!

March 10, 2024

.... from arrival at dealership to a knowledgeable service representative to a diagnosis ...exceptional courteous and efficient service !! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Davtyan ⭐️⭐️⭐️⭐️⭐️
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Mar 13, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 08, 2024

Service was great everyone very friendly and helpful Carlos made my time there comfortable and helpfull great guy More

by Potot6529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Mar 11, 2024 -

BMW of Norwood responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Carlos provided you with great service and made your time at our dealership comfortable and helpful. We appreciate your business and look forward to serving you in the future!

March 08, 2024

Thank you, Leanne and all service dept. Always satisfied. Many thanks to all of you. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leeanne
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Mar 12, 2024 -

BMW of Norwood responded

You're very welcome! It's great to hear that Leanne and the entire service department consistently leave you satisfied. Safe travels, and thank you for your kind words!

March 05, 2024

The Advisors very helpful and the Service Technicians really know what they are doing when it comes to service! More

by jaredw1225
Recommend Dealer
Yes
Employees Worked With
Rodrigo Lembo, Dan Drinkwater, Despina Karalis-Palmeira
Report | Print
Mar 08, 2024 -

BMW of Norwood responded

We're glad to hear that our advisors were helpful and the service technicians demonstrated expertise in handling your service needs. Providing a seamless and knowledgeable service experience is important, and we're pleased that you had a positive encounter. Thank you for choosing our dealership, and we look forward to providing excellent service for your vehicle in the future!

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