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BMW of Norwood

Norwood, MA

4.8
1,397 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,397 reviews

April 25, 2025

This is my first BMW. My son brought me to this dealership and I am very glad that he did. It has been a wonderful experience purchasing my first BMW X3. The staff was More

by wayneb4979
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heather Dumas and Jake Archer were also 5 Star employees. , Natasha Diaz
Apr 27, 2025 -

BMW of Norwood responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Dishonest service person tried to say I needed new wipers. Followed up with local mechanic today, the day after and he said they were perfectly fine and I passed inspection. Your tech showed me a pict More

by bcbjgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with these people
Apr 26, 2025 -

BMW of Norwood responded

Thank you for reaching out regarding your wipers. Can you please contact me so I can learn more about your experience? I was unable to find your name in the system. I would appreciate hearing from you using the email provided. All the Best, Teresa Mullen Service Manager BMW of Norwood tmullen@bmwnorwood.com

More
April 22, 2025

My car had an issue and I was towed to BMW Norwood. On arrival I was a bit frazzled and was greeted by Annabel. She immediately had a calming effect and was extremely kind and efficient. I was in an More

by Linda Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrero
Apr 23, 2025 -

BMW of Norwood responded

Hi Linda, thank you for your kind review; we are happy to pass along your comments to the Annabel here at BMW of Norwood! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2025

Friendly and helpful service, didn’t give me the runaround and took care of everything promptly More

by cartern.cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 24, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 22, 2025

Service could be a little bit faster or wherever in the atmosphere and so I was very good and what I noticed this time around was the it's not bar was completely stuck. That's a big treat from the last ser More

by jimviv40
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 24, 2025 -

BMW of Norwood responded

Hi, we truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Alex Archer General Manager aarcher@bmwnorwood.com

More
April 21, 2025

Melvin is a great service adviser. Friendly, professional and prompt. They do a really good job keeping you up to speed. More

by Llpbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Apr 23, 2025 -

BMW of Norwood responded

Hello, we're happy you found our staff Melvin to be so supportive during your experience here at BMW of Norwood. We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2025

Always kind and professional. They market Rodrigo’s for the customer . I y is a very professional group of people. The service department is top notch! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Apr 18, 2025 -

BMW of Norwood responded

Hi Maria, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

They took care of all of my needs thoroughly and professionally with excellent customer service. More

by Eddie Neal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 19, 2025 -

BMW of Norwood responded

Hi Eddie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

The showroom is very nice and the salesperson name as Manny is very nice and helpful More

by Tuan Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 17, 2025 -

BMW of Norwood responded

Hi Tuan, we are glad Manny could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Very professional they take the time to explain things. Service is very accommodating to my schedule. More

by lbordalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Bordalo , Alex Archer
Apr 18, 2025 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!