Back

BMW of Norwood

Norwood, MA

4.7
1,145 Reviews

918 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 1,145 reviews

December 05, 2023

It is a responsive dealership willing to work with you while your car is getting serviced. More

by Heathermeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Devtyan
Dec 07, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

BMW of Norwood in particular Kyle MacDonald made our car buying experience a pleasurable one. I have been buying cars for over 20 years and Kyle is one of the best Salesperson I have come across . He was k More

by nsriram73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Macdonald, Heather Dumas
Dec 07, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience at BMW of Norwood, especially with Kyle! Kyle's kind, knowledgeable, and patient approach during your car-buying experience must have made a significant difference. The dealership's commitment to accurate timelines, from booking to delivery, and our smooth process, including after-sales service, showcase our dedication to customer satisfaction. While the current market conditions might not always allow for negotiating the MSRP, it's great to know that every other aspect of your experience was enjoyable. Congratulations on your new vehicle!

December 04, 2023

All service performed as required. Quick friendly staff. Five star service. Will return for future service. More

by Wbeauregard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Despina Karalis-Palmeira
Dec 06, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Leanne and the rest of the BMW team were excellent. Leanne updated me on the progress of my service and got me in and out quickly. Thank you!! More

by jpboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne
Dec 06, 2023 -

BMW of Norwood responded

It's fantastic to hear about your positive experience with Leanne and the BMW of Norwood team! Getting timely updates on your service progress and efficient, quick service can make the whole process hassle-free. It's great when a service advisor like Leanne ensures a smooth and prompt experience. Thank you for your business!

December 02, 2023

Great service! Knowledgeable customer service! Highly recommend this dealership! They have a great ability to accommodate every customer. Way to go! More

by Tatyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Carosi, Stan Sookal, Dan MacDonald, Ali Kooros, Despina Karalis-Palmeira
Dec 05, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Multiple services performed including but not limited to: oil vhange, brake fluid, air filter and multi point safety inspection. The report failed to specify the condition or acceptable range of tire tread, More

by Ma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
Dec 13, 2023 -

BMW of Norwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 30, 2023

Jayme is the best, never cease to amaze. Exceptional wait time, clean environment always a pleasure going here for service More

by Lynks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Dec 01, 2023 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 30, 2023

Thorough attention, excellent work, and friendly staff. I particularly appreciate the opportunity to get answers from the experts. More

by fldveloce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
Dec 01, 2023 -

BMW of Norwood responded

It's fantastic to hear that you received thorough attention, excellent work, and encountered a friendly staff during your experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Service is very good. Representative is very great with her communications and follow up. She pays attention to details. More

by raymondwilliams544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Dec 02, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Professional, courteous & friendly. Appointment was scheduled and work was completed on time. Nick did a great job! More

by drlung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Stravat, Adrian Pirvu, Junior Rodriguez, Stan Sookal
Dec 01, 2023 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

...
29
...