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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,145 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,145 reviews

December 12, 2023

The service, care, and customer service is fantastic. Specifically Dan D. and his team are the best at what they do including master tech Chad. More

by Nieder95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Dec 13, 2023 -

BMW of Norwood responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We look forward to your next visit!

December 12, 2023

Everyone at BMW of Norwood from my salesman (Kyle McDonald). The genius (Paul),service people to the front desk is friendly, helpful and knowledgeable. I highly recommend BMW of Norwood. More

by Blondi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mac Donaldand and Paul (genius), Dan Drinkwater, Despina Karalis-Palmeira
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Dec 15, 2023 -

BMW of Norwood responded

That's wonderful to hear! Our team at BMW of Norwood provided you with exceptional service across the board. Having a knowledgeable and friendly team can certainly make the servicing and ownership experience much more enjoyable. Thanks for sharing your positive recommendation!

December 09, 2023

Great place to trust your car for service with great people to deal with, since you give the gives, through your personal service until you pick it up More

by Caro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Dec 12, 2023 -

BMW of Norwood responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 08, 2023

Very professional and thorough. Annabel is my service advisor and she is outstanding. She takes good care of me. More

by Rmcivor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabel Guerrero
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Dec 12, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a fantastic experience and that Annabel provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Just did an inspection sticker, that took 30mns, agent was nice and helpful. Helped myself in the waiting area with a coffee. More

by Johny_kim2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 12, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had a nice and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

An upscale experience. Best dealer experience I know. Worry of the BMW badge and prestige. More

by POPEcarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk
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Dec 12, 2023 -

BMW of Norwood responded

We are thrilled to hear that you had an upscale experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very efficient, friendly, and no surprise service. Jayme is a really great service manager. Always happy here! More

by drwoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Dec 08, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Jayme provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Great reception, quick easy and professional; Melvin did a great job; check out seamlessly. Lift to the office nice and quick More

by peter.aldrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Dec 07, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Melvin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

The attention to my questions and overall guidance in my car purchase was impeccable! and memorable! Thank you to the BMW Norwood team. More

by KLB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Menasha, Heather Dumas
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Dec 08, 2023 -

BMW of Norwood responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Leanne Rattey went above and beyond with my my car was in service including a rental More

by amybrinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey, Despina Karalis-Palmeira
Report | Print
Dec 08, 2023 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Leanne went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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