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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,278 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,278 reviews

May 16, 2024

Great people. Very welcoming and excellent service and very honest staff members and dealers. Best regards More

by Fawzinicolas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nassif, Max Caso
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May 16, 2024 -

BMW of Norwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

The salesperson was polite and professional, patient and helpful in giving advice and very knowledgeable More

by Nana Kyiretwie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kapryse Hall, Dee Smith, Heather Dumas
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May 20, 2024 -

BMW of Norwood responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 14, 2024

Friendly, fast, and professional service. They were able to get me in last minute when I had an unexpected repair RJ in the service department goes above and beyond… Highly recommend. More

by Chrisbritt83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas RJ Daugherty
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May 17, 2024 -

BMW of Norwood responded

We're thrilled to hear about your positive experience and the excellent assistance provided by RJ. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

May 14, 2024

They are friendly , helpful and communicate well. I am a long time BMW owner, I’d only buy here . More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sookal
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May 17, 2024 -

BMW of Norwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 13, 2024

I brought my car in for service on Saturday. Spoke with someone (I forget his name) regarding the service I needed. He was VERY nice and honest. He answered any questions I had. I would highly r More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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May 16, 2024 -

BMW of Norwood responded

You're welcome! It's great to hear that you had a positive experience with our service and that the person you spoke with was very nice, honest, and helpful. Thank you for choosing us!

May 12, 2024

They do excellent work and they are so nice and friendly I come here all the time More

by BMW Enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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May 16, 2024 -

BMW of Norwood responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 10, 2024

Great service department staff from top to bottom. Excellent service for a major cooling line replacement completed yesterday. The vehicle was delivered on time with no surprise. I assess dealerships More

by Oumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey, Teresa Mullen
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May 14, 2024 -

BMW of Norwood responded

We're thrilled to hear that you had such a positive experience with our service department, especially with the major cooling line replacement! Delivering your vehicle on time and without any surprises is always our goal, and we're glad we could meet your expectations. Thank you for your loyalty over the past 15 years and for recognizing the quality of our service department. We truly appreciate your recommendation and look forward to continuing to provide excellent service for many more years to come!

May 07, 2024

Clean and spacious. Easy to get the car into the bay and get signed up. Ne loaner vehicle available which is very disappointing. Service advisor was great. More

by arian panariti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyak Davtyan
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May 08, 2024 -

BMW of Norwood responded

It's great to hear your overall experience at BMW of Norwood was positive, with the service area being clean and spacious, making it easy to get your car serviced. Unfortunately, a loaner vehicle wasn't available, but it's great to hear that your service advisor was helpful. Thank you for choosing us!

May 07, 2024

Easy sit to make appointments Excellent service on Arrival Very professional meeting with BMW rep asking the write questions and inquiring about issues with car Identifying recalls on the car Prov More

by BMW330e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dumas, Carlos Vasquez
Report | Print
May 09, 2024 -

BMW of Norwood responded

We are thrilled you had an excellent experience with BMW of Norwood! From making appointments easily to receiving excellent service upon arrival, meeting with a professional BMW representative who asked the right questions and inquired about issues with your car, identifying recalls, providing transportation to and from the dealership, explaining findings during an extensive check, and offering reasonable costs and discounts. We're glad to hear it was a positive experience, and we look forward to serving you again in the future!

May 04, 2024

I’ve been a customer since 2016. Dan D in service is the best, very knowledgeable and great to work with. More

by aaleofanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater, Carlos Vasquez
Report | Print
May 08, 2024 -

BMW of Norwood responded

We're thrilled to have had you as a loyal customer since 2016! It's great to hear that Dan in service has consistently provided excellent service and is a pleasure to work with. We appreciate your kind words and look forward to continuing to serve you for many more years to come!

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