Back

BMW of Norwood

Norwood, MA

4.7
1,278 Reviews

918 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 1,278 reviews

May 28, 2024

Great service overall. Personable representatives - highly recommend Mario. Everyone was Professional and patient. Highly recommend. More

by KEA488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Carosi, Heather Dumas
May 29, 2024 -

BMW of Norwood responded

We're delighted to learn about your great experience and the great assistance provided by Mario! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 27, 2024

Good service was seen quickly and Natasha my sales woman was extremely nice and helpful More

by chloe.f.bechara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz , Junior Rodriguez
May 29, 2024 -

BMW of Norwood responded

Congratulations on your new vehicle! We're thrilled that Natasha provided you with a good sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 26, 2024

The cashier said I couldn't use my po box as my address, the service writer used my po box address. The cashier needs more training! More

by rickey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodrigo Lembo, Dan Drinkwater, Stan Sookal, Dan MacDonald, Ali Kooros, Carlos Vasquez, Danny Ventura, Cameron Wilmot, Despina Karalis-Palmeira
May 29, 2024 -

BMW of Norwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 24, 2024

Great service. Did not have an appointment and they took me in right away. Outstanding!! More

by L.gettings
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrrro
May 24, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 24, 2024

What a great service team. Theresa runs a top notch crew that are welcoming and handle all requests. Melvin was my advisor and kept me in the loop the entire time. It’s great t More

by Dhowe 67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin, Despina Karalis-Palmeira
May 28, 2024 -

BMW of Norwood responded

We are glad you had a fantastic service experience! It's great to hear that Theresa and her team, along with Melvin, provided such top-notch service and kept you well-informed. Knowing that your vehicle is in good hands with an excellent technician is definitely reassuring. Thank you for choosing us!

May 24, 2024

Fast service, great help, Douglas answered all my questions. I appreciate the patience and quick service. More

by Amsjl27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas, Ian Cunningham, Rosa Martin, Junior Rodriguez, Heather Dumas, Edison Morales
May 24, 2024 -

BMW of Norwood responded

We're delighted to learn about your positive experience and the great assistance provided by Douglas! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

Car was brought in for regular maintenance. Everyone was helpful and courteous. I will definitely use this dealership again. More

by De
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan MacDonald
May 24, 2024 -

BMW of Norwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

My experience with BMW of Norwood has been great. My Service Specialist Anabel is great as she is very professional and always looks to solve my issues with the utmost care and efficiency. More

by Delroy Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
May 22, 2024 -

BMW of Norwood responded

We're delighted to learn about your positive experience and the great assistance provided by Anabel! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 19, 2024

Jayme, as always was stupendous in getting my 5 series in and through the service process. She and her team always excel in making sure her customers, including myself, are updated on their vehicle and alway More

by Rick.daponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
May 23, 2024 -

BMW of Norwood responded

Thank you for your wonderful feedback! We're thrilled to hear that Jayme consistently provides stupendous service for your 5 Series. Her dedication to keeping customers updated and ensuring vehicles are returned cleaner than received is truly commendable. We appreciate your kind words and will certainly share them with Jayme and her team. Thank you for choosing BMW of Norwood!

May 17, 2024

Met with Fabian for. I needed a good used vehicle and my son found the Honda crv 2015 I loved the vehicle and I knew it was going to go quick so I had to ask him to try More

by JaresnickLoves 123 bailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian in used vehicle and Julian to close get 10 stars
May 20, 2024 -

BMW of Norwood responded

Thank you for choosing BMW of Norwood! We're thrilled that Fabian and Julian made your experience so positive. We're excited for you to pick up your Honda CRV 2015 today. Enjoy your new vehicle!

...
25
...