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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,142 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,142 reviews

January 08, 2024

I'm 78 years old and have owned over thirty cars. BMW of Norwood is the best dealership I've ever done business with and my service advisor, Carlos, is a great guy who handles every detail as if it w More

by Mark Cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Narvaez-Tigreros, Carlos Vasquez
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Jan 10, 2024 -

BMW of Norwood responded

It's wonderful to hear about your positive experience with BMW of Norwood and your service advisor, Carlos! Finding a dealership that stands out after owning over thirty cars speaks volumes about our exceptional service. Carlos's attention to detail and personalized care truly make a difference, reflecting a genuine commitment to ensuring the best service for customers. Thank you for your loyalty and business!

January 07, 2024

Hayk was extremely helpful and kept me up to date throughout the process of repairs. More

by e-dugas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk
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Jan 09, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Hayk provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Quality service, helpful staff, good communication, comfortable waiting space with coffee drinks and snacks. Loaner cars available. More

by Hsulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Guerrero
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Jan 09, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a Quality experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Great service. All staff is excellent and very service oriented. Highly recommend. Top notch experience More

by Lucadellanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne Rattey
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Jan 09, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

January 06, 2024

Service oriented. Courtesy and client comfort a priority here. Service expedient and delivered as promised More

by French.diane
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen, Alex Archer, Daniela Narvaez-Tigreros
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Jan 06, 2024 -

French.diane responded

Thank you for great service

Jan 08, 2024 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 05, 2024

Quick professional service, I felt extremely comfortable taking my new acquired vehicle to BMW of Norwood More

by yandrejl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Jan 09, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Expensive but always reliable. Carlos always does a good job. ill be returning as needed. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Report | Print
Jan 09, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Carlos provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Very attentive to detail. Explained things nicely. Prompt , Thorough and friendly service. Including car wash. More

by Drjoncronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Jan 06, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Jayme did a great job of handling the maintenance service needed for my leased company car More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
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Jan 03, 2024 -

BMW of Norwood responded

It's fantastic to hear that you had a great experience and that Jayme provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Carlos and service management keeps us coming back. Far better than Sudbury BMW which is much closer and where we previously purchased an auto had several bad experiences.... all Service related. More

by Greshamkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Jake Archer, Carlos Vasquez
Report | Print
Dec 30, 2023 -

BMW of Norwood responded

It's great to hear that Carlos and our service management team at BMW of Norwood have made a positive impact on your experiences! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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