BMW of Norwood

BMW Norwood has the best service dept in the state. They go above and beyond what is expected. They go above and beyond what is expected. More

Everyone is very kind and courteous and very efficient. They contact the customer before they they do any work and give an estimate of the price They contact the customer before they they do any work and give an estimate of the price More

I like going to BMW Gallery of Norwood for my 2 cars to be serviced. The facility is Clean, friendly, professional, caring, and honest. Everyone there is excellent but My favorite is Anabel, she always be serviced. The facility is Clean, friendly, professional, caring, and honest. Everyone there is excellent but My favorite is Anabel, she always find a way to help keep the costs down. Thank you again Anabel. More

Had my car in for service and work was down right and completed when promised. completed when promised. More

My service advisor Jayme always goes above and beyond, but this time she surpasses above and beyond. My car was in the shop while on vacation. She kept me informed via email, even though I’ve traveled in but this time she surpasses above and beyond. My car was in the shop while on vacation. She kept me informed via email, even though I’ve traveled internationally with 7 hours time differences. As soon as I was back she reached out to see if I needed a loaner, since the car needed a bit of work and it will take time to complete the repairs. She provided me with a loaner and kept me informed of the progress on a daily basis. Best advisor ever. More

Doug in service was great, communicated constantly about the stays of the repair and helped expedite it quickly. I’d recommend him without any hesitation. the stays of the repair and helped expedite it quickly. I’d recommend him without any hesitation. More

I have experienced a few unexpected repairs that have been an inconvenience, However, Dan Drinkwater from the dealership has been very responsive and has made things much easier in dealing with the issue been an inconvenience, However, Dan Drinkwater from the dealership has been very responsive and has made things much easier in dealing with the issues. More

4 hours for a oil change unacceptable ! Couldn’t reach a manager poor customer service Couldn’t reach a manager poor customer service More

Dealer is always very professional and honest whether for service or sales . We have got two cars from them and looking at a third in the future service or sales . We have got two cars from them and looking at a third in the future More

They doing a great job @ the dealer for sure and they constumer. On professional way constumer. On professional way More