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BMW of Norwood

Norwood, MA

4.7
1,277 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,277 reviews

June 19, 2024

Easy purchase, friendly and honest people. Very impressed with the whole process, from start to finish.. More

by Drivingsilver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas London, Heather Dumas
Jun 19, 2024 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

I spoke with the service rep and confirmed an oil change as well as an inspection sticker. He called me to say that my windshield needed to be replaced so it would not pass inspection. I picked up my car an More

by Jmfontes90
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Drinkwater
Jun 21, 2024 -

BMW of Norwood responded

We are very sorry that this was your experience. With the name on your review, we are uncertain how to contact you, but we would like to understand more about what occurred. Please, contact me directly at my email listed below, if you would like to discuss this situation further, this way we can ensure that we adjust our process. Alex H. Archer, V General Manager aarcher@bmwnorwood.com

June 18, 2024

Sales associate knew his stuff. Worked there 10plus years. Seamless process. We were flex so we didn’t go in asking for the moon. Tutorial was very helpful. More

by kls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe-excellent, Sokal Sota
Jun 19, 2024 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2024

Had the pleasure of having my vehicle serviced and advised by Dan! Service was quick, thorough and straightforward. Dan was kind and genuine! More

by dunkjunkjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan MacDonald
Jun 17, 2024 -

BMW of Norwood responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Happy with the service provided today. Work was fully explained and car was ready when promised. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Jun 14, 2024 -

BMW of Norwood responded

Hi Steve, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Always professional, honest Service reps are very knowledgeable. The facility is clean and the team respects you and your vehicle More

by PDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Mullen and Jamie , Despina Karalis-Palmeira
Jun 14, 2024 -

BMW of Norwood responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

Service Advisor Douglas RJ Daugherty went so far above and beyond to help me get my car back after a pretty serious impact with a pothole wrecked my right front suspension and steering rack. Couldn't ask More

by Anthony
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas RJ Daugherty
Jun 13, 2024 -

BMW of Norwood responded

Hi Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Fast, friendly service. Teresa and her service staff go the extra mile to be helpful. More

by dalestephanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater, Despina Karalis-Palmeira
Jun 10, 2024 -

BMW of Norwood responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Very Helpful and Honest, and professional service from Pavlo and the entire team there at BMW of Norwood! More

by S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All of the Finance Managers were great!, Pavlo Hoshovsky, Junior Rodriguez
Jun 10, 2024 -

BMW of Norwood responded

Hi, thank you so much for your positive comments about BMW of Norwood! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

BMW Norwood has the best service dept in the state. They go above and beyond what is expected. More

by Bol2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Jun 08, 2024 -

BMW of Norwood responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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