BMW of Norwood
Norwood, MA
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I spoke with the service rep and confirmed an oil change as well as an inspection sticker. He called me to say that my windshield needed to be replaced so it would not pass inspection. I picked up my car an as well as an inspection sticker. He called me to say that my windshield needed to be replaced so it would not pass inspection. I picked up my car and paid for service. My husband was disappointed that my tire pressure wasn’t checked. He was overheard saying this. That person went back inside and told the service rep unbeknownst to me. The rep called me to unnerve me asking me if something was wrong. This is so inappropriate and unprofessional. This was a misogynistic move that I have experienced before . We will not return for service. More
Sales associate knew his stuff. Worked there 10plus years. Seamless process. We were flex so we didn’t go in asking for the moon. Tutorial was very helpful. Worked there 10plus years. Seamless process. We were flex so we didn’t go in asking for the moon. Tutorial was very helpful. More
Had the pleasure of having my vehicle serviced and advised by Dan! Service was quick, thorough and straightforward. Dan was kind and genuine! advised by Dan! Service was quick, thorough and straightforward. Dan was kind and genuine! More
Always professional, honest Service reps are very knowledgeable. The facility is clean and the team respects you and your vehicle knowledgeable. The facility is clean and the team respects you and your vehicle More
Service Advisor Douglas RJ Daugherty went so far above and beyond to help me get my car back after a pretty serious impact with a pothole wrecked my right front suspension and steering rack. Couldn't ask and beyond to help me get my car back after a pretty serious impact with a pothole wrecked my right front suspension and steering rack. Couldn't ask for better assistance through such a stressful time! Everyone I dealt with there was super nice and super helpful! Loved dealing with them! More