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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,277 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,277 reviews

August 02, 2024

Excellent customer service. Advised service issues and proposed suggested services to handle on a priority basis. Service complete faster than anticipated and did not try to ove More

by Massdoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Daugher
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Aug 04, 2024 -

BMW of Norwood responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

The sales team was very professional and helped with all aspects of the sales process. More

by jcbailer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Macdonald
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Aug 04, 2024 -

BMW of Norwood responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

Great customer Service Complimentary inspection and recommended additional items which are point of concern and needed immediate attention ! More

by sandeep.arora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Aug 04, 2024 -

BMW of Norwood responded

Hi Sandeep, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Great responsiveness, quality of service and communication. Carlos was an excellent service advisor. Easy drop off and pickup. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Aug 04, 2024 -

BMW of Norwood responded

Hi David, we're happy you found our staff to be supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Service Advisor was great, helpful and knowledgeable. Great communication skills, not pushy, explained what to expect through the process. More

by Bci76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug RJ Daugherty
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Jul 31, 2024 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

July 31, 2024

They were great Very helpful, got me the car that I wanted and made the whole process easy More

by Jodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , Roger Laferrara, Heather Dumas
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Aug 01, 2024 -

BMW of Norwood responded

Hi Jodi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2024

Amazing experience, no pressure, friendly staff. Best car buying experience I have had, would highly recommend More

by ameer036
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas London
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Jul 31, 2024 -

BMW of Norwood responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

July 29, 2024

Great dealership! I was able to make a same day appointment and everyone I encountered was incredibly friendly and helpful. They made the process so smooth. I would de More

by Heather B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Laferrara, Heather Dumas
Report | Print
Jul 31, 2024 -

BMW of Norwood responded

Hi Heather, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2024

Carlos is always professional and goes the extra mile! I wouldn't bring my cars anywhere else! More

by SMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Report | Print
Jul 28, 2024 -

BMW of Norwood responded

Hello Smartin, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

Everything went very smoothly and the dealership staff was very friendly. I really like the effort and efficiency to get my car in the best condition. Thank you! More

by Tricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin A, Alex Archer, Junior Rodriguez, Carlos Vasquez
Report | Print
Jul 28, 2024 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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