BMW of Norwood

I showed up ready to buy and nobody cared. Everyone was glued to their phones and ignored me the entire time. After waiting over an hour just to ask for a test drive, I asked for a manager. To Everyone was glued to their phones and ignored me the entire time. After waiting over an hour just to ask for a test drive, I asked for a manager. Totally unprofessional, rude, and a complete waste of time. I won’t be returning to BMW of Norwood. More

Great service department. Worked with Jamie, who was terrific in getting back and keeping me up to date on status of the car. Also helped to get this somewhat complicated rep Worked with Jamie, who was terrific in getting back and keeping me up to date on status of the car. Also helped to get this somewhat complicated repair to be cover by the warranty More

RJ and team were outstanding! They have excellent customer service skills and BMW expertise! It is because of your staff and your dealership’s dedication that I keep buying my B They have excellent customer service skills and BMW expertise! It is because of your staff and your dealership’s dedication that I keep buying my BMW cars from you! Thank you again! More

Service rep Dan was professional and very accommodating. Was able to resolve potential issues in a short amount of time. Was able to resolve potential issues in a short amount of time. More

Clean facility with professional and friendly staff. Kept me up to date on the status of my car Kept me up to date on the status of my car More

BMW of Norwood service department called me to remind me about services needed for my 4 series.They helped me with my appointment. Douglass was great. His professionalism has always made the process easier. about services needed for my 4 series.They helped me with my appointment. Douglass was great. His professionalism has always made the process easier. Had my oil change and spark plugs replaced in a timely manner. Definitely recommend getting everything done for your BMW at Norwood. Car drove like it was brand new. More

Dan Drinkwster is a great service advisor and the entire department and technicians are very professional and knowledgeable department and technicians are very professional and knowledgeable More

I purchased my last two BMW’s from BMW of Norwood and they have always gone above and beyond for me they have always gone above and beyond for me More

Always a positive and professional experience. They may take a long time occasionally, but the waiting area is excellent. They may take a long time occasionally, but the waiting area is excellent. More

We had a very pleasant experience with BMW of Norwood. Everyone was extremely nice and they went over and above our expectations. We cannot thank them enough for the work that was done. Everyone was extremely nice and they went over and above our expectations. We cannot thank them enough for the work that was done. More