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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,280 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,280 reviews

January 28, 2025

Real professionals and caring staff from greeter all the way to service representative. They handled my service request and questions to my satisfaction. More

by Vin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabel Guerrero
Report | Print
Feb 01, 2025 -

BMW of Norwood responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

This is a pain to have to write 15 words. Why require this? I like the people and service is excellent. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Feb 01, 2025 -

BMW of Norwood responded

Hello Gene, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

BMW of Norwood is absolutely amazing and accommodating for all my car needs. I truly appreciate all that they do for me each time that I go in for service. More

by Meganbellamy34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
Report | Print
Feb 01, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

Carlos was my advisor and he was awesome. Kept me informed and updated. I love the BMW service center in Norwood ! More

by mark1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Report | Print
Feb 01, 2025 -

BMW of Norwood responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2025

Aleks was great to work with and provided excellent as well as prompt follow up on a few follow up questions. More

by Bolonpc
Recommend Dealer
Yes
Employees Worked With
Aleksandr Banar
Report | Print
Feb 01, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2025

Great experience, everything was on time with thoroughly prepared for my deliveries. Ian and Tom did a great job as always More

by Spiegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Ian Cunningham, Thomas London, Heather Dumas
Report | Print
Feb 01, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

Quality of customer service is always . outstanding. Very professional and knowledgeable customer service. They always go above and beyond to resolve any issue with your car. Absolutely th More

by Tatyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder, Teresa Mulen, Dan Drinkwater, Stan Sookal, Dan MacDonald, Despina Karalis-Palmeira
Report | Print
Jan 27, 2025 -

BMW of Norwood responded

Hi Tatyana, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

Jan 27, 2025 -

Tatyana responded

Thank you!

January 23, 2025

BMW of Norwood is an exceptional dealership. Carlos Vasquez in the service department is both knowledgeable and exhibits exceptional customer service skills. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Report | Print
Jan 24, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2025

This is my 3rd car from here and I wouldn’t go anywhere else. Manny, Heather, and Paul are all outstanding to work with. They feel like friends and family, not car salespeople. We will ONLY come here for a More

by Abbey27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Menasha, Paul Bonitto, Jr., Heather Dumas
Report | Print
Jan 24, 2025 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2025

Aleksandr Banar is a fantastic CA. This is the second X7 I have ordered through him and he and BMW Norwood are both exceptional. I’ll be back there again when it’s time to get my next More

by JPBoston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Aleksandr Banar, Heather Dumas, Rodrigo Lembo, Dan MacDonald, Ali Kooros, Carlos Vasquez, Cameron Wilmot, Despina Karalis-Palmeira
Report | Print
Jan 24, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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