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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,275 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,275 reviews

September 03, 2024

Melvin my Car Service Representative is a great and helpful man who is attentive and provides excellent service. More

by Markus W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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Sep 06, 2024 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. We hope you have a great day!

September 03, 2024

It was quick and did the best deals they could find and they helped learn the cars tech. More

by Aidan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Carosi, Junior Rodriguez
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Sep 06, 2024 -

BMW of Norwood responded

Hi Aidan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2024

No problems with this dealership, but did wait for the car to get there for 3 1/2 weeks. They said it was recalled and needed to be fixed and in the end wasn’t a recall issur More

by Bballmom305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Menasha
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Sep 06, 2024 -

BMW of Norwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Been taking all my BMWs here for service. Always honest and thorough. We love Teresa, the service manager. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yousif, Despina Karalis-Palmeira
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Sep 05, 2024 -

BMW of Norwood responded

Hi Marco, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Dan Drinkwater service advisor made the experience with bmw of norwood a fantastic one would definitely recommend 10/10 More

by 3forthebean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater, Despina Karalis-Palmeira
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Sep 05, 2024 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 30, 2024

Theresa is very accommodating and she is the best. It was also a pleasure working with Leanne. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa and Leanne
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Sep 01, 2024 -

BMW of Norwood responded

Hi Larry, thank you for your kind review; we are happy to pass along your comments to Theresa and Leanne here at BMW of Norwood! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2024

Staff was very pleasant, thorough, waiting area very clean and comfortable, provided transport and communicated very timely and well. More

by JM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leeann
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Aug 31, 2024 -

BMW of Norwood responded

Hi, thank you so much for your positive comments about BMW of Norwood! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2024

Responsive, customer focused, knowledgeable, efficient quick turnaround, streamlined process start to finish, very satisfied with the team. More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sokal Sota, Heather Dumas
Report | Print
Aug 31, 2024 -

BMW of Norwood responded

Hi Donna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Amazing service provided by both service advisor and service manager. Wouldn’t take my car anywhere else! More

by dgrossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen, Leanne Rattey
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Aug 31, 2024 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2024

Went in for a simple routine service, ended up staying there for more than 4 hours, despite the service agent kept telling me it will be done soon. Never once he notified me, it was me going up to check w More

by Jenellen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin , Manny Menasha
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Aug 31, 2024 -

BMW of Norwood responded

Jenellen67, I apologize that you experienced an extended wait time on your routine service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you at aarcher@bmwnorwood.com. Thank you, Alex H. Archer, V General Manager

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