BMW of Norwood

Everyone was very happy and and pleasant to deal with. My service writer, Jayme Snyder was very professional and did a great job tracking the service of my vehicle. My service writer, Jayme Snyder was very professional and did a great job tracking the service of my vehicle. More

The entire service process- from check-in, to diagnosis, repair, to checkout- was easy, transparent, and fast. The communication from the dealership was complete and thorough, and the work was completed as repair, to checkout- was easy, transparent, and fast. The communication from the dealership was complete and thorough, and the work was completed as promised on time. I couldn’t ask for a better experience! More

excellent courteous and done quickly i have no more words in future only send me surveys with out written words in future only send me surveys with out written More

Service rep (Melvin) was knowledgeable and helpful with my questions and needs. But like all dealerships pricing is obscene. I understand that there are very high expenses involved with these operations, my questions and needs. But like all dealerships pricing is obscene. I understand that there are very high expenses involved with these operations, but way beyond my abilities. Project was completed to my satisfaction in a timely manner. More

Professional and efficient as always, Carlos, Despina and the team are just the best-thank you! the team are just the best-thank you! More

Dan Drinkwater is very accommodating and friendly explain so well what was found in my X7 and what need to be fix so well what was found in my X7 and what need to be fix More

The service advisor and all staff know how to make a customer feel appreciated, not just the speed of service but the attention to detail is astounding. customer feel appreciated, not just the speed of service but the attention to detail is astounding. More

Melvin my Car Service Representative is a great and helpful man who is attentive and provides excellent service. helpful man who is attentive and provides excellent service. More

It was quick and did the best deals they could find and they helped learn the cars tech. they helped learn the cars tech. More

No problems with this dealership, but did wait for the car to get there for 3 1/2 weeks. They said it was recalled and needed to be fixed and in the end wasn’t a recall issur car to get there for 3 1/2 weeks. They said it was recalled and needed to be fixed and in the end wasn’t a recall issur More