BMW of Norwood

I t was a very pleasant visit. Jayme was very helpful in making sure my issue was addressed. Jayme was very helpful in making sure my issue was addressed. More

Service agvisors Jayme and Theresa are the best. They are why I purchased the car from thus deskership They are why I purchased the car from thus deskership More

Chris helped me at BMW of Norwood. He went up and above getting me into the car that I wanted.. if you’re looking for a BMW, Chris is your man. He went up and above getting me into the car that I wanted.. if you’re looking for a BMW, Chris is your man. More

Service Advisor Hayk is Beyond helpful. Makes me feel like family, I will never bring my BMW M cars anywhere else but where he is at bmw Norwood and never have for 3 years! Amazing service. Makes me feel like family, I will never bring my BMW M cars anywhere else but where he is at bmw Norwood and never have for 3 years! Amazing service. More

I had a very frustrating service experience due to repeated and poorly communicated delays. My vehicle stayed at the dealership far longer than initially quoted, forcing me to pay a significant amount repeated and poorly communicated delays. My vehicle stayed at the dealership far longer than initially quoted, forcing me to pay a significant amount out of pocket for a rental car. The lack of transparency and accountability around timelines was unacceptable and extremely costly. More

Everyone is kind and work is done quickly. Hayk is a good service representative who is polite and professional. Hayk is a good service representative who is polite and professional. More

Great service from a great dealership I’ve been coming to BMW of Norwood for 25 years and they are still folks there like Dan MacDonald giving their customers great service. BMW of Norwood for 25 years and they are still folks there like Dan MacDonald giving their customers great service. More

Service sales manager Dan was excellent, very professional and helpful. BMW Norwood has a very nice showroom and huge waiting area. Service crew are very helpful and curteous, except a girl who o professional and helpful. BMW Norwood has a very nice showroom and huge waiting area. Service crew are very helpful and curteous, except a girl who ordered a ride for me didn‘t have good manner. More

These people do not care about you. They want your money and that’s it. Tried charging me an extra $40 for a diagnostic fee that shouldn’t have been charged. Once I questioning it they They want your money and that’s it. Tried charging me an extra $40 for a diagnostic fee that shouldn’t have been charged. Once I questioning it they immediately took it off. They will charge you more than double what a normal mechanic will charge you. Managers are also terrible and will not help you. BEWARE!!! More

Excellent service from the moment I walked in. Found the exact car I wanted and had it ready within a day! Can’t say enough things about this dealership. Found the exact car I wanted and had it ready within a day! Can’t say enough things about this dealership. More