BMW of Norwood
Norwood, MA
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Clean and spacious. Easy to get the car into the bay and get signed up. Ne loaner vehicle available which is very disappointing. Service advisor was great. Easy to get the car into the bay and get signed up. Ne loaner vehicle available which is very disappointing. Service advisor was great. More
Easy sit to make appointments Excellent service on Arrival Very professional meeting with BMW rep asking the write questions and inquiring about issues with car Identifying recalls on the car Prov Arrival Very professional meeting with BMW rep asking the write questions and inquiring about issues with car Identifying recalls on the car Provide left home and back to dealership Explain what they found during extensive check Repairing and provide services Cost was very reasonable and took a gift card from BMW to discount final repair cost All in all very positive experience and will go back to them in the future Thanks More
Jamie took care of me beautifully. She arranged a Lyft service to go home, when my car was ready, she called me and arranged another Lyft service for me to return to the dealership. Sh She arranged a Lyft service to go home, when my car was ready, she called me and arranged another Lyft service for me to return to the dealership. She kept me informed about the services my car needed when I was at home. More
Quick, professional response and easy process. My advisor Douglas took great care of me And was in constant communication. Only complaint is grumpy front desk lady. My advisor Douglas took great care of me And was in constant communication. Only complaint is grumpy front desk lady. More
Extremely professional neat & clean. Paper work done on time there was a small hick up software side for finance application. Liz the sales person extremely good on top of all aspects Paper work done on time there was a small hick up software side for finance application. Liz the sales person extremely good on top of all aspects More