BMW of Norwood
Norwood, MA
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Let me start by saying that family members had purchsed their BMW's from this salesperson - a few in the last couple of years. Anyhow, I went to purchase and was only given the run around. I seemed to be their BMW's from this salesperson - a few in the last couple of years. Anyhow, I went to purchase and was only given the run around. I seemed to be just a thorn in the side of the salesperson. Every five minutes he would leave and help someone else. Essentially I sold myself the vehicle, because I needed a new car quickly and negotiated the price (not much but below book value). My next vehicle will not be purchased through this particular salesperson!<br><br>I had planned to pay cash for the vehicle but was fought every step of the way by the Finance Department. I couldn't seem to get out the door without discussing finance options, etc. I finally told the guy that he could tell me anything but I was not financing - i even told him I was leaving. At that point the finance guy had to go discuss it with the sales person. If paying cash, don't let them talk you into discussing your options with the Finance Dept - it's not worth it! Overall, an afternoon of knowing what I wanted to buy took me over 6 hours to buy! Ugh!<br><br>Never mind picking up the car - basically, they threw me the keys! Bought it in April 2003 so service hasn't been required yet.<br><br> More