Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,264 Reviews
Call Dealership (781) 816-2389
View Awards

918 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 1,264 reviews

October 23, 2024

This dealership is clean, professional , fair and I’ll be back especially when it’s time to trade up. More

by John V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Oct 25, 2024 -

BMW of Norwood responded

Hi John, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2024

Top tier! ! One of the best service I ever experienced at BMW! And my service advisor Jayme was awesome, she kept me updated on my vehicle and provided ultimate More

by sorrells.shawn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Oct 23, 2024 -

BMW of Norwood responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

RJ is the best, always kind and goes the extra mile to take care of customers. More

by lkrishnan05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Dougherty
Report | Print
Oct 23, 2024 -

BMW of Norwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

I am thrilled Dan Drinkwatert is BACK ! !!! He was my sale rep and I missed him with his expertise and fabulous service.Yesterday I got the pampered and was on my way on. no time. Thank you More

by ventipeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Oct 19, 2024 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dan! Please don't hesitate to reach out to us if there's anything more we can do!

October 14, 2024

Excellent services all departments were excellent. Leased vehicle went very smoothly and am very pleased with their expertise More

by Info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole, Adrian Pirvu, Heather Dumas, Dan MacDonald
Report | Print
Oct 17, 2024 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oct 18, 2024 -

Info responded

Terrific X-6 automobile and my experience with BMW of Norwood exceeded my expectation. Wonderful time.

October 13, 2024

Very professional Fabien Nguyen was outstanding and the lady that did the financing was outstanding. More

by skiendieldavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Dumas
Report | Print
Oct 18, 2024 -

BMW of Norwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2024

Never have a good experience in the 7 years of owning my vehicle. Poor service, accused of taking the car elsewhere for service, blamed for not looking hard enough for the key they left in my car (which end More

by Bethobrien37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wish I knew the names of people who treated me poorly during my service
Report | Print
Oct 18, 2024 -

BMW of Norwood responded

Bethobrien37, We are genuinely sorry to hear about the issues you faced in our service department. Your feedback is invaluable, and we take it very seriously. It’s clear that we did not meet the standards of service that you—and we—expect. We understand how frustrating it can be when you feel your vehicle is not receiving the care it deserves. We are committed to improving our service experience and will address your concerns with our team. We want every customer to feel respected and valued, regardless of the situation. If you're willing, we would appreciate the opportunity to discuss your experience further. Please reach out to us directly at [contact information] so we can work towards a resolution. Alex H. Archer, V General Manager aarcher@bmwnorwood.com

October 12, 2024

Love that I can come in, get pampered with service and coffee/food then take off on a free ride share ti go shopping. Jayme at BMW Norwood always goes above and beyond. More

by Trobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Oct 15, 2024 -

BMW of Norwood responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Service department was so welcoming and professional. I got an oil change. It didn’t take long and the waiting area was very comfortable and provided complimentary snacks and drinks. The ladies room was More

by Cherylcarter1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan MacDonald, Despina Karalis-Palmeira
Report | Print
Oct 13, 2024 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2024

The entire experience was fantastic. From the initial phone call to the time I picked up the car was first rate. The service advisor went above and beyond with updates on the repairs,her More

by Drumguy51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luanne
Report | Print
Oct 13, 2024 -

BMW of Norwood responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
11
12
13
...
127