BMW of Norwood

Both the car and I are treated with great service every time. Even though I only see her twice a year, Kim always remembers my name, where I work and other things that give the service a personal touch. time. Even though I only see her twice a year, Kim always remembers my name, where I work and other things that give the service a personal touch. The new building is great - very clean. I have nothing but good things to say about the BMW Gallery in Norwood. More

Kim Lexner is ALWAYS helpful and efficient and she seems to take a personal interest in my car. She is the primary reason I am a repeat buyer at Gallery of Norwood - proves service is critically important to take a personal interest in my car. She is the primary reason I am a repeat buyer at Gallery of Norwood - proves service is critically important to a car dealer. The salesman who sold me my most recent car is not a factor in whether or not I will again return to Gallery Group. More

All of my service visits have been very easy to schedule to my convenience. The work has always been completed as promised and on time. A loaner car is available whenever you want it even if its for an hour to my convenience. The work has always been completed as promised and on time. A loaner car is available whenever you want it even if its for an hour to runn errands as they work on your vehicle. Dan goes out of his way to accomodate you. Great dealership, great people. More

I always have an extremely efficient and enjoyable experience at the BMW Gallery Norwood when I bring my car in for service and I am assisted by Kimberley Lexner. She is very thoughtful, patient and experience at the BMW Gallery Norwood when I bring my car in for service and I am assisted by Kimberley Lexner. She is very thoughtful, patient and careful to explain everything that will be and has been done to my vehicle in a very pleasant manner consistently. More

I love this dealership, particularly the service department. Kim Lexner is outstanding. She is uber-efficient, smart, personable and accomodating. My car is always taken when scheduled, and delive department. Kim Lexner is outstanding. She is uber-efficient, smart, personable and accomodating. My car is always taken when scheduled, and delivered when expected. Work on the car seems OK, and mostly done well. Pat is the most pleasant of personaltities to greet. Charlie runs a great operation. However, the service department is very expensive, comparatively speaking. But for Kim, I would have stopped using the service department when my warranty expired, but she makes the experience so easy and pleasant, I keep going back. More

Kemberley was the best most curtious and friendly contact I have made in the automobile experience thus far! She was very professional and made sure of customer satisfaction. I will continue to only work wit I have made in the automobile experience thus far! She was very professional and made sure of customer satisfaction. I will continue to only work with her from now on. I would highly recommend her to family and friends! More

All around excellent, I will always return here for sales or service ... I have purchased 3 cars here over the last 12 years, and the ownership experience has been terrific on all of them. My current 7 has or service ... I have purchased 3 cars here over the last 12 years, and the ownership experience has been terrific on all of them. My current 7 has more than 100,000 miles, and the service department has it running and looking as good as it did when I picked it up new. I will be buying my fourth 7 in the next 12 months, and I will absolutley buy it here. More

I have purchased 5 BMW's from this dealer, and all experiences have been good. My service consultant has been the one constant and she is the reason I continue to return. Her name is Kim Lexner and experiences have been good. My service consultant has been the one constant and she is the reason I continue to return. Her name is Kim Lexner and she's excellent. Sales people seem to come and go but she has remained steady in a sea of turnover. More

Kim Lexner is my service representative - I am now on my fourth BMW purchased from BMW Gallery in Norwood. Kim does a fantastic job - she is courteous, efficient and very thorough in taking care of my vehi fourth BMW purchased from BMW Gallery in Norwood. Kim does a fantastic job - she is courteous, efficient and very thorough in taking care of my vehicle. She gets back to me immediately when I call for a question or appointment and goes above and beyond to make the service process smooth. I just purchased another BMW X5 within the last 2 weeks - I looked at other vehicles (Acura, Mercedes, VW), but the service experience I have with Kim in Norwood was a large reason why I stayed with BMW. Peter Fard was my sales person - I have purchased 2 cars from him now and he was very helpful and responsive as well. More

Excellent service - Always prompt and friendly. My husband and I have always had great service. The staff goes out of their way to ensure that all of your questions are answered. The gallery itself husband and I have always had great service. The staff goes out of their way to ensure that all of your questions are answered. The gallery itself is beautiful and the waiting area is very comfortable. In fact, the wireless capability makes it conducive to conducting work while waiting. I would definitely recommend the BMW Gallery. More