BMW of Norwood
Norwood, MA
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Steve Martin, Internet Sales Manager, should be promoted to General Sales Manager. When no one else would put forth the effort, he exceeded the standard. As an out of state buyer, it is refreshing to ha to General Sales Manager. When no one else would put forth the effort, he exceeded the standard. As an out of state buyer, it is refreshing to have someone take the time and interest to resolve a problem/issue I had with the dealership. When you use this dealership definately deal with him. More
I have owned BMW'S for the last 15 years and this dealership and especially dealing with my sale associate, Peter Fard, has been a very memorable experience. He was very knowledgeable of the BMW I wa dealership and especially dealing with my sale associate, Peter Fard, has been a very memorable experience. He was very knowledgeable of the BMW I was purchasing. He was always avaiable and always promply returned my calls. I would never go to another dealership after dealing with Peter Fard and BMW Gallery of Norwood. More
I bought my 2002 M3 (51,000 miles) at BMW of Norwood three weeks prior to my first service visit. I had noticed that the rear differential was leaking fluid so I brought it in for evaluation. The diag three weeks prior to my first service visit. I had noticed that the rear differential was leaking fluid so I brought it in for evaluation. The diagnosis was a leaking pinion seal that was in need of replacement. This repair was estimated to cost $850. I inquired to the sales team about them covering it since I had just bought the car. They simply stated "We will take care of it." No negotiating or games were played, despite the car not being covered by any warranty. I was and remain very impressed with my experience there and they have exceeded my expectations in every way to date. I intend to use BMW of Norwood for my service going forward, despite the fact that they are located about 25 miles further away than my nearest BMW dealer. Many thanks guys! More
I bought a used M3 from Harris and he was very professional and fair with the negotiation. I felt very good about my decision to buy there and got a great car and had a great experience. I would professional and fair with the negotiation. I felt very good about my decision to buy there and got a great car and had a great experience. I would recommend Harris to anyone looking for a new or used BMW. More
I bought and service my car at BMW Norwood Gallery, gave me great trade in value for my old 4 RUNNER which was still in excellent condition. I always wanted a BMW and will never look back, BMW is the ultima me great trade in value for my old 4 RUNNER which was still in excellent condition. I always wanted a BMW and will never look back, BMW is the ultimate machine and knowing that you have a great dealer you can trust and rely on to maintain your machine in a modern state of art building. What more can you ask for. Customer service in sales and service is impeccable, keep it up to stay 5. More
BMW Gallery in Norwood provided us with excellent service from the minute we walked into ther doors. From the knowledge about their cars to the white hot chocolate from the Keurig Machine, we were very sati from the minute we walked into ther doors. From the knowledge about their cars to the white hot chocolate from the Keurig Machine, we were very satisfied. We would not go any place else to buy our BMW's. My husband also bought his car there a couple of years ago and he was very happy as well. I love my new BMW X3! More
This is my second BMW purchase at this dealership. They have lots of choices and many models to look at. The staff is very friendly and knowledgeable and they make you feel comfortable. No pressure. The pr have lots of choices and many models to look at. The staff is very friendly and knowledgeable and they make you feel comfortable. No pressure. The prices were very competitive and the service department is well organized and they always have my schedule and my time as a priority. I would definitely say that this is as close to "turnkey" operation as a dealership can get. More
Every person I dealt with at this dealership went out of their way to help me. I was impressed with every aspect of the operation, from price to product knowledge. However, what really set this experience their way to help me. I was impressed with every aspect of the operation, from price to product knowledge. However, what really set this experience apart from the other dealerships I have dealt with was the level of personal service. I drove 6 hours each way to deal with BMW Gallery of Norwood, and I will gladly do so again. More
My husband and I worked with Craig and found a great car for us to purchase. He was very pleasant in dealing with us and was always available to answer our many questions. The financing was a smooth process for us to purchase. He was very pleasant in dealing with us and was always available to answer our many questions. The financing was a smooth process and super easy. I am contrasting Craig's salemanship with a BMW sales person I am currently dealing with in a BMW dealership in Long Island (since BMW Gallery didn't have the specific car we were looking for) and it is a night and day experience. The salespeople in Long Island don't even compare to the high level of service that Craig and the financing person gave to us. Thanks for a great experience. More
I first became acquainted with BMW Gallery Of Norwood, MA through the internet. Although I had a fairly clear idea of the BMW I was looking for and the price I was willing to pay, I'm happy to report that th through the internet. Although I had a fairly clear idea of the BMW I was looking for and the price I was willing to pay, I'm happy to report that the internet support I received from Steve Martin went a long way towards establishing my comfort level with the dealership. When visiting in person, my salesman was Harris Ali. Harris was a pleasure to work with, I felt he was interested in my finding the right BMW for me. The negotiation process that followed went extremely well, without pressure and notable for its flexibility and consideration of my point of view. I would heartily recommend BMW Gallery to anyone considering the purchase of this exciting brand. More