BMW of Norwood

Each time upon entering the showroom, I was greeted in a friendly and professional mannner...not overdone nor underdone...just right. That really sums up my overall feeling about the dealership and my sale friendly and professional mannner...not overdone nor underdone...just right. That really sums up my overall feeling about the dealership and my sales person. I shopped other brands and one other BMW dealership. I choose this dealership to buy from because they didn't come across too stuffy or arrogant. I came very close to buying a Lexus, but I felt like an old man surrounded by lots of even older salesmen at the Lexus dealership, which made the Lexus feel even more of an old man's car than it already is! This BMW dealership seemed more vibrant. I did my pricing homework so it was a very straightfoward pricing negotiation. We met each other pretty much halfway on price. Since BMW still maintains a brand premium, and their sales haven't slid quite as much as other brands, the discounting is not great, but there's definitely room to negotiate a decent/fair price. I liked the fact we didn't get into an ugly haggling over a few hundred dollars. Conversely, I had a particularly unpleasant price negotiation at Lexus of Watertown, in Watertown, MA. I really have a strongly positive opinion of my BMW sales person, Muhammed. This guy really knows and loves BMW's, and it shows. I was glad to give him my personal business. On the day I picked up my car, the process was complicated a bit because I had forgotten to call my insurance agent earlier in the day to notify them I was transfering coverage. As a result, new license plates were not ready. Muhammed handled it quickly and efficiently, and I left without much delay with my new plates in my perfectly prep'd and detailed BMW. I would highly recommend BMW Gallery of Norwood, and be sure to ask for Muhammed. More

A+++, Thomas helped me find the right vehicle for my needs, he always went out of his way, came in on days he wasn't working, was extremely friendly, and was a very competant employee. I couldn't have needs, he always went out of his way, came in on days he wasn't working, was extremely friendly, and was a very competant employee. I couldn't have asked for a better salesman! The vehicle was delivered to me in perfect condition. More

I had a wonderful experience at the BMW Gallery of Norwood. I arrived fully intending to 'just look' at a 3 series I found online, but Tom gave me a deal I just couldn’t refuse. During the initial de Norwood. I arrived fully intending to 'just look' at a 3 series I found online, but Tom gave me a deal I just couldn’t refuse. During the initial dealings I never once felt pressured to buy. He was also courteous, understanding, and an overall great guy to talk to. Even after I took the car home he still kept in contact, checking in to see that everything was going well. I was treated very well by all employees I came into contact with, including Siobhan Hunter who did financing. I would without hesitation recommend the BMW Gallery of Norwood to anyone looking to purchase a CPO. More

I recently purchased a 2006 CPO 325XI. Tom was knowledgable about the vehicle and worked with us to negotiate the deal. We stopped in to see what was in the inventory on the day before Thanksgivin knowledgable about the vehicle and worked with us to negotiate the deal. We stopped in to see what was in the inventory on the day before Thanksgiving at approx 4:00 P.M. test drove and negotiated the deal by 6:30 and picked the car up on Friday. The overall experience with Tom and The BMW Gallery was pleasant and professional. I would recommend the BMW Gallery in Norwood to friends looking for a BMW and would return there in the future. More

after working with three dealerships. I decided that the bmw gallery of norwood was the one I would give my business to. My sales man ( Steve Martin )was the best. Cordial, polite, accommodating and very pr bmw gallery of norwood was the one I would give my business to. My sales man ( Steve Martin )was the best. Cordial, polite, accommodating and very professional. I was very pleased with the finance department and the closing details were made swift. I highly recommended Steve to my family and freinds. I look forward to a long and lasting relationship with the gallery of norwood. Thanks to all and yes, I love my 328xi coupe. More

It was a great to work with this team from the minute i get to their door to sales to finish all paper work , perfect customer service ... great experience with the sale person to a financial people get to their door to sales to finish all paper work , perfect customer service ... great experience with the sale person to a financial people dealing with the paper work and with great service at the end . Great to feel like that when you deal with sales people . More

This guy was a complete gentleman and very knowledgeable when it came to the cars. I am pleased with my purchase and look forward to doing business with Mr. Essor in the very near future. I will have no when it came to the cars. I am pleased with my purchase and look forward to doing business with Mr. Essor in the very near future. I will have no problem recommending my friends to visit the dealership and also doing business with Mr. Essor. Thanks for everything. More

I recently purchased a 2006 BMW 330xi and am extremely happy with the overall experience. I went in expecting to get a 325xi and ended up with a nicer car at a better price! My sales person Patty Majeski happy with the overall experience. I went in expecting to get a 325xi and ended up with a nicer car at a better price! My sales person Patty Majeski continually went above & beyond to satisfy my needs and ensured that the overall experience was pleasant. Even after 6 tireless hours of negotiating, Patty was patient and willing to do whatever it took to get the deal done. I've had several cars in the past, but the experience at BMW Gallery of Norwood was exceptional and I would truly recommend both the dealership and Patty to anyone who was looking for first class service. More

I went to the dealership with the intention of purchasing a 335xi within the week. We dealt with an employee who seemed very friendly but clearly had no authority to make a deal. He quoted us a price, then a 335xi within the week. We dealt with an employee who seemed very friendly but clearly had no authority to make a deal. He quoted us a price, then tried to back out of the quote the next day. He was supposed to get back to us but never did. BMW lost a sale, and I would not return to this dealership. There are many other cars out there equal to or better than the BMW, I'll just move along to a dealership that cares. More

This is the 2nd BMW i have purchased, have worked with Kevin for a number of years and I now consider him a good friend. Kevin has recently relocated to the BMW Gallery of Norwood from Norwell, I live in Kevin for a number of years and I now consider him a good friend. Kevin has recently relocated to the BMW Gallery of Norwood from Norwell, I live in Weymouth (1 mile form Norwell Gallery) and have decided to travel to Norwood for any purchase and or service issues with my BMW’s. The reason I will travel out of my way is very simple, for the great service that Kevin and his team provides……highly recommend this great Team! More