
BMW of Norwood
Norwood, MA
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Great service experience Service appointment was easy with date/time appropriate and with a car loaner. Easy check-in at the day of the service. Car was ready the same day, wi Service appointment was easy with date/time appropriate and with a car loaner. Easy check-in at the day of the service. Car was ready the same day, with all work done as promised. Super good people. The service advisor (Teresa M.) highly recommended. More
Emergency Tire replacement I very much appreciate the service dept sourced me a new tire on same day I arrived. Teresa Mullen was very helpful in making sure my situation was ha I very much appreciate the service dept sourced me a new tire on same day I arrived. Teresa Mullen was very helpful in making sure my situation was handled very quickly and with minimal wait. More
Was in showroom for over 45 minutes no one help I wonder the whole showroom came in contact with 3 different employees not one of them asked me if I need help. One lady coming from office said corpo I wonder the whole showroom came in contact with 3 different employees not one of them asked me if I need help. One lady coming from office said corporate employees only didn't even bother to ask if I need help. More
Great dealership Very professional and courteous staff, nice and helpful, service is fast also, I highly recommend it even though it's a bit far away from Boston Very professional and courteous staff, nice and helpful, service is fast also, I highly recommend it even though it's a bit far away from Boston More
Good selection of cars and great service Jason went all the way in making sure we got the right car we were looking for. Thanks for getting it done for us. All other staff including the sales Jason went all the way in making sure we got the right car we were looking for. Thanks for getting it done for us. All other staff including the sales manager and Heather from Finance were were helpful. Thanks! More
Great humans working there The service is great and the people are even greater real friendly you can ask any question and they will answer it I highly recommend them The service is great and the people are even greater real friendly you can ask any question and they will answer it I highly recommend them More
Review Wondeful facility, great service, and an awesome car. David was extremely helpful and accommodating. The car itself was kept in great condition, clea Wondeful facility, great service, and an awesome car. David was extremely helpful and accommodating. The car itself was kept in great condition, cleaned, and given to us with a fresh tank of gas. I would definitely recommend this dealership to those looking to get a BMW! More
Friendly, knowledgable, accommodating With three hours notice, Dan Drinkwater scheduled me for an oil change/service. I have never worked with a dealership that is more professional. They With three hours notice, Dan Drinkwater scheduled me for an oil change/service. I have never worked with a dealership that is more professional. They know their product, they excel at customer service and they help in any way they can. They are not the closest BMW dealer to me, but the drive for the drive is worth it. More
Good prompt service Service was good. I did make appt with one service person and last minute service person was changed. Notice of change would’ve been appreciated. Service was good. I did make appt with one service person and last minute service person was changed. Notice of change would’ve been appreciated. More
Service appointment I experienced Great customer service. My Vehicle was ready when promised. Everyone was Very professional. I would highly recommend this dealer for s I experienced Great customer service. My Vehicle was ready when promised. Everyone was Very professional. I would highly recommend this dealer for sales and service. More