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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,602 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,602 reviews

January 13, 2022

They made the process very easy. I would highly recommend them. Plus you can’t beat a BMW !! Greg More

by Xhawks97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeel Dawam, Paul Bonitto, Jr.
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Jan 13, 2022 -

BMW of Norwood responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

January 07, 2022

Great knowledgeable team who are patient and attentive to all your BMW needs. Flawless from check in to check out. More

by SB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yousif, Dee Smith, Heather Dumas, Carlos Vasquez
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Jan 13, 2022 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 07, 2022

I went in for an oil change, inspection sticker and switch out one tire. I was there for 4 1/2 hours. I had an appointment but still had to wait that long. More

by pattianncavanaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodrigo Lembo
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Jan 13, 2022 -

BMW of Norwood responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Alex Atcher the General Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.

January 07, 2022

Excelllent Service! My service adviser Teresa Mullen was exceptionally nice and accommodating. My SUV was in and out on time and car was left immaculate! More

by Bjob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
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Jan 13, 2022 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an excellent service experience! We thank you for your business and look forward to your next visit!

January 04, 2022

20 years of great sales and service. I drive a distance to this dealership, but it is worth it. More

by MJM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Laferrara
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Jan 06, 2022 -

BMW of Norwood responded

Thank you! We are thrilled that our team provided you with the best experience! We thank you for your continued business!

January 04, 2022

I when to the dealer looking for a new car the attention I get was great , I was very satisfied with everyone at the dealership More

by arman.dob.12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Michael Yousif, Jake Archer, Sarah Elsmore, Heather Dumas
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Jan 06, 2022 -

BMW of Norwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

January 04, 2022

Some things are real good but there are many thing that require improvement. Communication with customers is a mesh, wrong info send by automated computer is one thing! More

by Lvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Mullen
Report | Print
Jan 07, 2022 -

BMW of Norwood responded

I apologize that you experienced this experience during your service visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you. Alex Archer General Manager aarcher@driveiragroup.com

January 04, 2022

Teresa Mullin provides excellent & personalized service. She is available and attentive. She communicates clearly and lets you know the price before you commit. More

by marthacolabella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullin my service person does an excellent job scheduling and seeing to all of my needs during my service. I highly recommend Teresa,
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Jan 06, 2022 -

BMW of Norwood responded

Thank you for your kind words for Teresa, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

December 30, 2021

Great experience working with Teresa in service. She is phenomenal and a pleasure to work with! More

by Mbsilverst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Report | Print
Dec 30, 2021 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 29, 2021

They're generally OK for service. Minor service good, major have to stay on top of More

by BMW-7-owner
Recommend Dealer
Yes
Employees Worked With
Guerrero
Report | Print
Dec 30, 2021 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!

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