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BMW of Norwood

Norwood, MA

4.8
1,352 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,352 reviews

February 21, 2018

Stay away they will scam you out of your money!!! My wife went in for a routine oil change and they tried to charge her $300. The Service Manager will not return your phone calls and they will even g More

by Dan MacDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan MacDonald
December 12, 2017

Constant problems with service It doesn’t matter what I bring my car in for because there will always be issues, poor communication, car being kept 3-4 days for simple issues or wor More

by Lovecars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Many
November 09, 2017

Simply The Worst Sales Process - Buyers Beware This dealership completely reneged on the deal as agreed at time of order. Additional $2K cost, and increased interest rate made the three month wait More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Picerno, Rodriguez
October 28, 2017

Dan Drinkwater is the man I’ve been a BMW owner since 2014. I’ve had the pleasure of working with Dan Drinkwater as my service professional for the majority of the time and I c More

by Bruisahhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
October 10, 2017

Great experience Gabriel made coming in for service an ease. Guided me through the whole process and made sure a loaner was available for me when I arrived with no wai More

by Djony F Brandao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
October 07, 2017

Teresa Mullen Teresa is the consummate professional. Priompt attention and Always takes great care of me when I bring my car in for service. I give her 11 out of 10 More

by Ctq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
September 28, 2017

Regular service I always see Teresa M in service she has been helping for several years and I just purchased my 4th BMW from the gallery because of her More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa M Rob P and Rodrigo
September 25, 2017

Professional and Friendly Service Love this Gallery, feels like family in here. Teresa always takes good care of my car and more. It doesn't matter how long the wait is, they make sure More

by F.Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
September 25, 2017

$100,000 BMW X5M Nightmare! The following is the WORST and the BEST BMW experiences I've ever had. If you own a BMW in Mass, you should read this. I own a 2016 BMW X5M. I've h More

by BMW 2016 X5M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ and Service Manager.
September 23, 2017

Service here is a scam You will regret it!!!! This place is a scam and the service is an overpriced joke. They charge a fortune but you shouldn't trust even since things More

by Ks1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Mullen, Service Manager Rodrigo
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