BMW of Norwood

David Williamson and Kim Lexner are fantastic! They are always very helpful. David gives on the best deals on new and pre-owned BMWs. Kim provides superb customer service for repairs and routine service. always very helpful. David gives on the best deals on new and pre-owned BMWs. Kim provides superb customer service for repairs and routine service. Both work hard to fit me in whenever I have time available. I highly recommend them. More

Kim is the best. Dealership is very clean and people are helpful. I think they do a good job of explaining issues. They give me a loaner even though I didn't buy my BMW from them. My kids love the place helpful. I think they do a good job of explaining issues. They give me a loaner even though I didn't buy my BMW from them. My kids love the place and it's close to other interests in the area. More

There is a special person in this dealership that always goes above and beyond the call of duty. Her name is Kim Lexner. She is always happy, always so professional, and always follows through. I have been goes above and beyond the call of duty. Her name is Kim Lexner. She is always happy, always so professional, and always follows through. I have been a loyal customer of this dealership for the last 10-12 years. I have purchased several cars and always been treated with the up most repect at this dealership. It is a pleasure doing business especially with people like Kimberly! She is a tremendous asset to the dealership! More

Every time we brought one of our two BMW's for service we were treated with the highest standards from Kim. She worked around our schedule. Provided detail informaton on what was done and why. Always follow were treated with the highest standards from Kim. She worked around our schedule. Provided detail informaton on what was done and why. Always followed up on her word. She is one of a kind!! It is always a pleasure to work with her. More

Always a great experience at BMW Gallery of Norwood, primarily due to customer service. When you walk in, they know who you are and ensure they know all of the details so that there are no surprises. I primarily due to customer service. When you walk in, they know who you are and ensure they know all of the details so that there are no surprises. I work with Kim Lexner and she can always be counted on to communicate every issue and find solutions. More

Kim is alway excellent, offering positive friendly customer service The dealership is alway clean and neat I appreciate the quick, honest assessment of my vehicle's maintenance requirements incl customer service The dealership is alway clean and neat I appreciate the quick, honest assessment of my vehicle's maintenance requirements including the appropriate pricing options and risks Thanks! More

Kim is so great!! I had an issue with my Beemer that nobody could figure out. 1 day and 235 bucks later I was cruisin along! Thank you Kim!! The whole service department was really great. Chad (I think) nobody could figure out. 1 day and 235 bucks later I was cruisin along! Thank you Kim!! The whole service department was really great. Chad (I think) had my problem figured out very quickly and took care of my Beemer in short order! More

They do an awesome job welcoming their customers. Everyone there is very courteous from the person who checks the car before driving it to the mechanic to the cashier. I have never gone there and not Everyone there is very courteous from the person who checks the car before driving it to the mechanic to the cashier. I have never gone there and not come out overwhelmingly satisfied with the service they provide. Kim is extra especial, she is very professional, but her caring attitude, really brings professionalism to a much higher level. She is always reassuring and confident that the issue will be resolved and always within the time frame she projected. The Norwood BMW Gallery is really awesome. More

Both the car and I are treated with great service every time. Even though I only see her twice a year, Kim always remembers my name, where I work and other things that give the service a personal touch. time. Even though I only see her twice a year, Kim always remembers my name, where I work and other things that give the service a personal touch. The new building is great - very clean. I have nothing but good things to say about the BMW Gallery in Norwood. More

Kim Lexner is ALWAYS helpful and efficient and she seems to take a personal interest in my car. She is the primary reason I am a repeat buyer at Gallery of Norwood - proves service is critically important to take a personal interest in my car. She is the primary reason I am a repeat buyer at Gallery of Norwood - proves service is critically important to a car dealer. The salesman who sold me my most recent car is not a factor in whether or not I will again return to Gallery Group. More