BMW of Norwood

Made recieving car service enjoyable EVERYONE was super friendly, accommodating, and competent. That is a great combination! Usually long wait times are inconvenient, and as such, unenj EVERYONE was super friendly, accommodating, and competent. That is a great combination! Usually long wait times are inconvenient, and as such, unenjoyable because you prefer to be somewhere else. However, the facility was clean and comfortable, and with refreshments available. When you want to go off the campus a friendly driver is available to transport you to and from a location at your convenience. Collectively these features helped me find value in my time and make the experience not as inconvenient or as unenjoyable as most extended service visits. More

Great customer service Very good customer service with understanding your needs and trying to best fit what works for you. Best BMW dealership in the area where your needs Very good customer service with understanding your needs and trying to best fit what works for you. Best BMW dealership in the area where your needs are understood. More

Excellent service department. From making the appointment online, to the quality of the service received, to the professional and courteous representative, my recent experience wit From making the appointment online, to the quality of the service received, to the professional and courteous representative, my recent experience with bringing my car in for routine service was excellent. Every aspect of the service was outlined in great detail. The facility is large, clean, and comfortable. I will definitely be a return service customer. More

Easy and straightforward Very easy to work with, friendly and personable, and excellent customer service. You know they want you to be happy when you pull off the lot. Very easy to work with, friendly and personable, and excellent customer service. You know they want you to be happy when you pull off the lot. More

Great and seamless experience Great, knowledgeable and personable staff! Had the absolute best/easiest experience working with and buying from BMW of Norwood. Ever question I had, Great, knowledgeable and personable staff! Had the absolute best/easiest experience working with and buying from BMW of Norwood. Ever question I had, they answered. They met every expectation I was looking for. More

Easy and friendly I came in today to check out a used car (not a BMW) and left with a great car! The whole process was very easy and transparent, which I as a first tim I came in today to check out a used car (not a BMW) and left with a great car! The whole process was very easy and transparent, which I as a first time car buyer really appreciated. I would definitely recommend anyone to come here, and I definitely left feeling happy. More

New X3M40i Rob Picerno and his team at BMW Norwood are the best in the business. No nonsense, and right down to the best and final offer. I was in and out of t Rob Picerno and his team at BMW Norwood are the best in the business. No nonsense, and right down to the best and final offer. I was in and out of the dealership, including a test drive, and all lease financing, in just over 2 hours. Overall fantastic experience. More

Quality service. I needed tire work last minute and the service Dept at BMW of Norwood scheduled me in the next day, with a fully booked day on their schedule. They we I needed tire work last minute and the service Dept at BMW of Norwood scheduled me in the next day, with a fully booked day on their schedule. They were happy to accommodate my service needs. Fixed a leaky tire and recommended a full tire replacement due to the wear bars showing through. They did this all in the same afternoon. Very happy with the accommodations and quality of professional service. More

Excellent Service - we drive 50 miles for it!! As always this team from sales to service are incredible we actually drive over 50 miles to service our car at Norwood -Prime Motor Group! They are fa As always this team from sales to service are incredible we actually drive over 50 miles to service our car at Norwood -Prime Motor Group! They are fast efficient and always a pleasure to deal with! More

Best experience Such a smooth transaction Jake Archer was amazing and attentive to every detail The whole experience was wonderful and i highly recommend BMW Alex Such a smooth transaction Jake Archer was amazing and attentive to every detail The whole experience was wonderful and i highly recommend BMW Alex Archer made the deal work for us! More