BMW of Norwood

I had a problem with my check engine lite on my m3.the service manger Charlie Antonio and the service writer Matt baker walked me thru the procedure that was needed to remove the check engine lite.every s service manger Charlie Antonio and the service writer Matt baker walked me thru the procedure that was needed to remove the check engine lite.every step of the way was explained to me.Charlie called me personally several times to make sure I fully understood was going to happen to fix my car.to make a long story short Charlie,Matt and the team of technicians promised and delivered what they promised.once I had driven 100 miles I was able to get an inspection sticker just as I was assured by the great team at the BMW gallows service dept.I would just like to say thank you very much,what a awesome team of employees. More

Dealership is professional and accommodating all around. Scot Cafferty (our salesperson) was wonderful and tried to make us happy in every way. Service is excellent. They go to any lengths to make the custo Scot Cafferty (our salesperson) was wonderful and tried to make us happy in every way. Service is excellent. They go to any lengths to make the customer feel 100% More

They found me the EXACT car I was looking for with low mileage, all of the options (and then some) that I wanted, and a terrific warranty program. Tom was nothing short of fantastic to work with and I wou mileage, all of the options (and then some) that I wanted, and a terrific warranty program. Tom was nothing short of fantastic to work with and I would HIGHLY recommend him to anyone. Ironically, I bought my first BMW back in 2001 from this dealership. I am thrilled to be working with them again after recently relocating to this area. And specifically working with Tom - I'm sure the entire sales team is fantastic to work with - but Tom really went above and beyond - even allowing me to keep the car (2004 BMW X3) for an additional weekend as I had a road trip to the white mountains planned. My only recommendation - and it's not to the dealership - is BMW has stopped making this car - the ONLY car I can or will drive - in a manual transmission for the 2011 model. This is a huge bummer -- BMWs are just not the same if they are automatic -- for the true driving enthusiast, we much prefer manual transmission. More

Over 10 years of great experiences with BMW Gallery Norwood. I didn't buy my car from them initially because I moved from out of town but they never treated me like a second class citizen as they did Norwood. I didn't buy my car from them initially because I moved from out of town but they never treated me like a second class citizen as they did at Herb Chamber who is 3 miles from my house. Instead I choose to drive 26 miles to BMW Gallery and am always taken care of by Dan and Charlie, when it came time to pick up a new M3 I didn't think twice about purchasing from BMW Gallery because of the service I've received over the years. More

Peter did a great job. I would recommend him to anyone interested. BMW sells itself, but Peter showed me all the electronics and functions of every button. interested. BMW sells itself, but Peter showed me all the electronics and functions of every button. More

Bought a certified pre-owned 530xi - great experience - great car - really worked hard to satisfy my requirement - pleasure to work with the salesguy - got the monthly payment lower than I expected. great car - really worked hard to satisfy my requirement - pleasure to work with the salesguy - got the monthly payment lower than I expected. More

I have purchases two BMW's from BMW Gallery Norwood -- a 1999 BMW 528i sedan and a 2003 BMW M3 convertible. I have had them seviced by this dealership with the greatest satisfaction. We sold our 1999 BMW 52 1999 BMW 528i sedan and a 2003 BMW M3 convertible. I have had them seviced by this dealership with the greatest satisfaction. We sold our 1999 BMW 528i privately this past December and bought a certified used 2008 BMW 535 xi at BMW Gallery Norwell, only because our daughter now lives in Hingham, which is in the next town from Norwell. We are also very happy with this branch of BMW Gallery. I am "SOLD" on BMW as well as BMW GALLERY GROUP as a fantastic dealership !! More

The experience buying my BMW was great. I didn't find anyone putting pressure. It was a very great transaction and I would recommend them highly. Clifford was very helpful and knowledgeable on our vehic anyone putting pressure. It was a very great transaction and I would recommend them highly. Clifford was very helpful and knowledgeable on our vehicle. BMW Gallery of Norwood supplied us with a great service and we are very happy. More

I have been a customer of Gallery Group/Norwood for 12 years, same car(1999, 323 Convertible. Dan has been my service advisor since 2001. He has always been very responsive to my phone calls and e-mails years, same car(1999, 323 Convertible. Dan has been my service advisor since 2001. He has always been very responsive to my phone calls and e-mails regarding issues with my car. He is both pleasant and professional and is a terrific representative for customer service for this business. More

It's never a good time to buy a car. I needed to trade in my old BMW and it was a rainy day. I walked into the dealership and I was greeted by a salesperson with a smile. Thinking to myself here we g in my old BMW and it was a rainy day. I walked into the dealership and I was greeted by a salesperson with a smile. Thinking to myself here we go again a sales-guy is looking at me as a fish to catch . I was so wrong ! He gave me a tour of the building showing me that we don't need to be outside looking at cars on a rainy day. The gallery had 40 certified pre owned BMW upstairs in there showroom to view and all of there new cars in the basement as well. I sat down with Adrian and he was the first salesperson to ask me about my needs what is importanted to me ad my family about my next car. I was taking by the question Adrian was asking me and made me feel that this salesperson really cares about me and not just selling another car. I drove away in my new 550xi and the car is amazing .. My family and I love our new BMW Thank you Adrian and Menelaos you made it very easy buying my 6Th BMW . More