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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,061 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,061 reviews

March 16, 2024

Service consultant was courteous, polite, and patient. He answered all of my questions and showed a lot of understanding and sympathy. More

by hughesmentor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Mar 20, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 16, 2024

Carlos was great to work with. Getting rides back and forth to my house was also a plus. More

by Suzannekcondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Mar 19, 2024 -

BMW of Norwood responded

Thank you for the kind words Suzanne! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 16, 2024

Very good and great work we will be back next time smile face to every one. More

by Chengyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleksandr Banar
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Mar 19, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 13, 2024

Excellent customer service. Knowledgeable, caring and supportive through the whole process. Very pleased with amenities. More

by hermannbihler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Davtyan
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Mar 15, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 13, 2024

Great dealership. Customer focused; try to provide an excellent customer experience. Highly recommend BMW of Norwood. More

by ktclark6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Robertson, Pavlo Hoshovsky, Heather Dumas
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Mar 15, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 12, 2024

The staff was Very professional and met all my expectations . I would recommend them to all my family and friends. Tom London was helpful in making my purchase effortless. More

by Dbrock2034
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas London, Junior Rodriguez
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Mar 15, 2024 -

BMW of Norwood responded

Thank you for your feedback! We're thrilled to hear that our staff was very professional and met all your expectations. It's fantastic to know that Tom was helpful and made your purchase effortless. We appreciate your recommendation to your family and friends. Thank you for choosing us, and we look forward to serving you, your family, and your friends again!

Helpful
March 12, 2024

I have always found this dealership and service advisors to be honest, thorough and knowledgeable. More

by andyschwartz7766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk
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Mar 15, 2024 -

BMW of Norwood responded

Thank you for your feedback! We're delighted to hear that you've consistently found our dealership and service advisors to be honest, thorough, and knowledgeable. Providing trustworthy and knowledgeable service is important to us, and we're glad to have met your expectations. Thank you for choosing us, and we look forward to serving you again!

Helpful
March 11, 2024

They are pleasant and professional. ..just crazy expensive and nick pic alittle too much, overall staff is great More

by Royg5713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa. 5 stars, Heather Dumas, Dan MacDonald
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Mar 12, 2024 -

BMW of Norwood responded

Thank you for bringing this to my attention. We are sorry to hear that we fell short of your expectations and would like to understand more about your review. Please feel free to reach out to me and discuss what occurred so we can work on improvements. Alex H. Archer, V, General Manager aarcher@bmwnorwood.com

Helpful
March 11, 2024

G r e a t, f a s t s e r v i c e More

by Patrickja916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyak
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Mar 13, 2024 -

BMW of Norwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 10, 2024

.... from arrival at dealership to a knowledgeable service representative to a diagnosis ...exceptional courteous and efficient service !! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk Davtyan ⭐️⭐️⭐️⭐️⭐️
Report | Print
Mar 13, 2024 -

BMW of Norwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
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