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BMW of Norwood
Norwood, MA
1,319 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 12, 2025
Great service and the dealership was able to quickly get replacement tires for my vehicle. Interior and exterior detailing of our SUV was outstanding. replacement tires for my vehicle. Interior and exterior detailing of our SUV was outstanding. More
by joshuagiguere
Employees Worked With
Melvin Antuna
March 11, 2025
They do not keep their word and messed with the settings on my car when I brought it in for a recall, not to mention they didn’t even have the parts needed for my recall. I had a 7am appointment and got tol on my car when I brought it in for a recall, not to mention they didn’t even have the parts needed for my recall. I had a 7am appointment and got told I would receive a call for updates that morning. I didn’t receive a call till around 3pm. When I did it was to tell me they needed my car for another day. Very frustrating and inconvenient. More
by madison
Employees Worked With
Alex Archer, Natasha Diaz
March 11, 2025
I was met with politeness and excellent service from the time I walked into BMW of Norwood. It was so refreshing. I must say I have never experienced this type of service at any other dealership. I highly r time I walked into BMW of Norwood. It was so refreshing. I must say I have never experienced this type of service at any other dealership. I highly recommend BMW of Norwood. More
by Ted
Employees Worked With
Jacques Matin
March 11, 2025
Bought a new 2025 530i, Great knowledge by sales staff. They worked hard to order just the car I wanted. Car was in NY shipyard when I committed, but took two months to arrive. Only concern for me was spot They worked hard to order just the car I wanted. Car was in NY shipyard when I committed, but took two months to arrive. Only concern for me was spotty communication. I got no updates on the final shipping status to the dealership during those two months unless I made the inquiry. They often didn’t know exactly where the car was at a given time until it arrived. In any case car is truly excellent. Would use the dealership again. More
by Gary
Employees Worked With
Roger Ferrara - sales, Natasha Diaz
March 10, 2025
The service department is wonderful to work with. I am never disappointed with the service department experience. Staff is friendly and professional I am never disappointed with the service department experience. Staff is friendly and professional More
by Raherterich
Employees Worked With
Alex Archer, Natasha Diaz
March 10, 2025
Leanne is simply the best. I came in with a big job on my new (used) bmw x1. She worked well with me and the claims agent, making sure everything was done with ease. Thank you I came in with a big job on my new (used) bmw x1. She worked well with me and the claims agent, making sure everything was done with ease. Thank you Leanne and to the mechanics. More
by Therese85
Employees Worked With
Leanne
March 05, 2025
Prompt friendly service. I have confidence that the dealership will accurately assess my BMW’s needs and conduct high quality maintenance. I have confidence that the dealership will accurately assess my BMW’s needs and conduct high quality maintenance. More
by Blijesak1813
Employees Worked With
Hayk Davtyan
