BMW of Norwood

I always have a good experience when I need to go in. The service on my vehicle is top notch. I find the staff knowledgeable, friendly and very helpful. The service on my vehicle is top notch. I find the staff knowledgeable, friendly and very helpful. More

BMW of Norwood is by far the best dealership for car shopping! Steve Martin and his team really care about their customers. Mario is the one to see for sales, He acts as your advocate getting you the be shopping! Steve Martin and his team really care about their customers. Mario is the one to see for sales, He acts as your advocate getting you the best price, making sure you get the vehicle of your dreams, putting no pressure on you and making the experience an enjoyable one. Junior assisted me with finance pulling out all the punches to make sure I got the best rate in treating me like I was family. Gayle was there for me when my anxiety was riding high, making such a big decision choosing between vehicles was not an easy one! Each, more beautiful than the next, So many options! When I finally sat in my new car Cole Patiently walked me through the set up of my phone and all the latest and greatest features Of my Bmw X5 M60i ! I truly felt like the most important customer they had had that day, Like family. This will be my third purchase from BMW Norwood, They made me feel like family and understood my needs, Putting me in the vehicle of my dreams!! Steve Martin, thank you so much for you compassion and understanding to my needs ! You have a forever customer in me! Joy Banks More

I traveled to BMW of Norwood to purchase a CPO with some rare options. Everyone was very helpful and informed me of the process for purchasing a car from out of state. I frequently called to ask questions a rare options. Everyone was very helpful and informed me of the process for purchasing a car from out of state. I frequently called to ask questions as the transaction was taking place and while sorting out paperwork and they were very responsive. I was happy with my purchasing experience and trusted the people I worked with. More

This is my first BMW. My son brought me to this dealership and I am very glad that he did. It has been a wonderful experience purchasing my first BMW X3. The staff was My son brought me to this dealership and I am very glad that he did. It has been a wonderful experience purchasing my first BMW X3. The staff was very knowledgeable and helpful. In particular Natasha Diaz, Heather Dumas and Jake Archer were wonderful ! I am very happy that BMW of Norwood is my new dealership. More

Dishonest service person tried to say I needed new wipers. Followed up with local mechanic today, the day after and he said they were perfectly fine and I passed inspection. Your tech showed me a pict wipers. Followed up with local mechanic today, the day after and he said they were perfectly fine and I passed inspection. Your tech showed me a picture of my blades with a tear that does not exist More

My car had an issue and I was towed to BMW Norwood. On arrival I was a bit frazzled and was greeted by Annabel. She immediately had a calming effect and was extremely kind and efficient. I was in an On arrival I was a bit frazzled and was greeted by Annabel. She immediately had a calming effect and was extremely kind and efficient. I was in and out in a matter of 30 minutes. Thank you Annabel for your calm and kindness and always taking the time to give me the feeling that I was an important customer. More

Friendly and helpful service, didn’t give me the runaround and took care of everything promptly runaround and took care of everything promptly More