Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,605 Reviews
Call Dealership (781) 816-2389
View Awards

918 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 1,605 reviews

November 28, 2025

I was pretty happy with my maintenance appointment. They seem to go to the effort of making their clients happy. I will happily use BMW of Norwood. Dan D. was great. More

by Dawn Ahern-Hodgson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
November 26, 2025

Great experience front start to end. team was awesome and very helpful and extremely responsive. More

by sjohan05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavlo
Report | Print
Nov 27, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Thank you again, and have a fantastic day!

November 25, 2025

The tire had a small nail, but the team decided to change the entire tire, and I spent three hours waiting for that. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Nov 26, 2025 -

BMW of Norwood responded

We truly value your business and thank you for bringing this to my attention. Many BMW vehicles are equipped with run-flat tires that cannot be repaired safely and require replacement. Please contact me directly at jheskett@Group1Auto.com. I would like an opportunity to know more about your experience. I look forward to connecting with you. Kind regards, Jeremy Heskett BMW Norwood - Aftersales Director 781)762-2691 jheskett@group1auto.com

More
November 24, 2025

The staff were all very pleasant and professional. I felt welcome and was waited on quickly. They explained my service so I understood everything. More

by Diana D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz
Report | Print
Nov 26, 2025 -

BMW of Norwood responded

Hi Diana, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2025

Amazing people, they helped me with so much during my deal for my new car. Always will recommend! More

by Lucjan ceca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Nov 24, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2025

Have been dealing with them for 7 years now. Very happy with their service and helpfulness . More

by SRege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel & Carlos - service; Ian & Sokov - marketing
Report | Print
Nov 25, 2025 -

BMW of Norwood responded

Thank you for your continued support over the past seven years. We appreciate your kind words about our service and team. If there is anything we can assist you with or improve on, please contact us at your convenience. We appreciate the opportunity to serve you. Jeremy Heskett BMW Norwood - Aftersales Director jheskett@group1auto.com

More
November 19, 2025

Annual service was quick to schedule and I was in and out in less than hour for service. Carlos was a phenomenal service advisor. More

by JPBoston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Alex Archer, Natasha Diaz
Report | Print
November 13, 2025

Had a great experience. I knew my car needed a lot of work and my service rep Hayk when above and beyond to help ease my worries. He was patient and explained everything tha More

by Hockeymom1494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk 5 stars!! , Natasha Diaz
Report | Print
Nov 16, 2025 -

BMW of Norwood responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nov 18, 2025 -

Hockeymom1494 responded

Thank you very much for the service

November 12, 2025

This is the third car we purchased from this dealer Excellent job showing the car and test driving. Excellent sales and genius persons. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle MacDonald
Report | Print
Nov 13, 2025 -

BMW of Norwood responded

Hi Steve, we are thrilled to hear that we have earned your business for the third time! We take pride in providing exceptional service and expertise to our customers. Thank you for choosing us for your car needs.

November 08, 2025

Best service department anywhere. Annabel, service advisor and Teresa the service manager always go above and beyond for their customer family. More

by ericchasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa and Anabel
Report | Print
Nov 10, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
161