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BMW of Norwood

Norwood, MA

4.7
1,674 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,674 reviews

January 15, 2026

Jenny my service rep was super. Very helpful and knowledgeable about the services I needed. More

by rogerjpare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
January 14, 2026

I was welcomed to dealership as soon as I walked in. Test drive was quickly arranged. I found all to be courteous and knowledgeable about the cars, More

by Naser.camille10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pavola (sales) Paul (delivery) youssef, Alex Archer, Natasha Diaz
Jan 15, 2026 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2026

The experience was professional, personable, And all my questions were answered including answering questions about the loaner I had that was very new to me as a car. More

by Shenton
Recommend Dealer
Yes
Employees Worked With
Julio in sales - Elmore is last name of person who was also helpful or for this visit but for buying a car for my daughter
January 13, 2026

Excellent prompt service this morning. Everything was delivered on time and exceeded expectations. Thanks for your service. More

by healeybn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 15, 2026 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2026

My experience with BMW of Norwood is always a positive one. I recently needed service on my M4, and Michelle Bras, the service coordinator, handled everything professionally. She listened attentively and More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Brass
Jan 15, 2026 -

BMW of Norwood responded

Hi Richard, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 10, 2026

The staff are very nice and their service is excellent every time I take my car for service. More

by dorisr71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Jan 12, 2026 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

January 09, 2026

Customer service is exceptional. Jenny my service associate is very friendly and knowledgeable. The are communicative and expeditious. I highly recommend BMW OF NORWOOD MASSACHUSETTS More

by Larryberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny, Alex Archer, Natasha Diaz
Jan 11, 2026 -

BMW of Norwood responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 09, 2026

BMW of Norwood is the best dealer I've worked with. Their service department is always friendly, fair, and honest. RJ in service and Aleks in sales are always a pleasure to work with. More

by aglasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ, Natasha Diaz
Jan 11, 2026 -

BMW of Norwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! We look forward to your next visit! Take care!

January 09, 2026

Good customer service as always especially my service advisor Dan Drinkwater. Nice job.👍 Hopefully, my 2024 X5 would run smoothly after the brakes recall. More

by Rey.villamin
Recommend Dealer
Yes
Employees Worked With
Dan DRINKWATER
Jan 11, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

January 09, 2026

I had an excellent experience with this dealership from start to finish. The staff was professional, knowledgeable, and genuinely focused on providing great customer service. They took the time to answer a More

by jamalgonzalez31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce , Alex Archer, Natasha Diaz
Jan 12, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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