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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,916 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,916 reviews

November 07, 2026

Unacceptable service: excessive delays, unanswered questions, poor communication, and no notice of representative unavailability. A frustrating, disorganized experience overall. More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
Print
November 06, 2026

RJ has been my Service Advisor for years now and he is a very knowledgeable, professional and personable. Very quick to meet and solve all of my BMW's needs! Highly recommend and A++++s once again for RJ. T More

by forcorcoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ 6 Stars!
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November 04, 2026

I went for a check out my BMW for some issue I have with my rings and also to get a sticker inspección and the did my request in a timer maner with respet and courtesy . More

by BARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz, Hugh Robb, Zak Warner, Lee Thibodeau, Jason Jason, Forrest Jones, Billy Shape, Gerry Martel, Dennis Zullo
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Nov 07, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

November 04, 2026

Fantastic service advisors that look forward to genuinely help the customer while keeping the car at peak performance. More

by ajcruzm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Kaskett, Theresa Mullen
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Nov 07, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2026

Service advisor, Carlos Vasquez, as always provided excellent customer care and was very professional. Service technician provided detailed information on condition of my vehicle. More

by michaelwf2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Print
Nov 05, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2026

As per usual, they were friendly, thorough and relatively reasonably priced. I appreciate their professionalism. More

by ravenwizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McDonald
Print
Nov 03, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 31, 2026

My Service Advisor Michelle was amazing, very down to earth! She was very thorough. Love her! More

by winnieken13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Service Dept
Print
Nov 01, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2026

Sean, my service advisor is great to work with. He keeps me informed and is pro active always More

by cav314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry
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Nov 01, 2026 -

BMW of Norwood responded

Sean, my service advisor is great to work with.

October 30, 2026

I worked with Roger to find my perfect car and it was an absolute pleasure. More

by Tory
Recommend Dealer
Yes
Employees Worked With
Roger
Print
Oct 30, 2026 -

BMW of Norwood responded

Hello Tory, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2026

A very good dealership. The advisor are friendly and informed. They also have finance options if the invoice exceeds your budget. More

by Donald.c.isom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Print
Nov 03, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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