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BMW of Norwood

Norwood, MA

4.7
1,564 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,564 reviews

October 04, 2025

The service department and service representative, Michelle Bras, made sure the maintenance services performed on my vehicles recently were done efficiently and ensured my experience at the dealership More

by hogie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bras
October 03, 2025

I’m impressed by the professionalism of the staff, and their dedication to the customers More

by francescacoombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasquale Napolito
October 03, 2025

Always great service at BMW Norwood. My service advisor Dan Drinkwater is the absolute best and always ensures that I’m taking care of. More

by AKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Drinkwater
October 02, 2025

Nice dealership, staff is very friendly and knowledgeable, good waiting area with complimentary snacks and drinks. Restrooms are very clean. Service took much longer than expected as I think More

by Mpk22784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Oct 04, 2025 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

Pasquale was excellent. He courteous and polite. He kept me informed on the needs of service More

by Lmiola11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pasquale, Alex Archer, Natasha Diaz
Oct 04, 2025 -

BMW of Norwood responded

Hi, we're happy you found Pasquale to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

The warm greeting from the sales room reception to the Salesman Mario, to the finance manager Heather and finally the Genius Cameron. Top notch and outstanding service. The facility is impeccable and we More

by Robert
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Corsi
Oct 04, 2025 -

BMW of Norwood responded

Hi Robert, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. We're looking forward to your next visit with us!

October 02, 2025

I’m appreciative of your Excellent customer service and purchasing process. Thank you Gabriel for his service and patience. More

by nguyenk02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Israel
Oct 04, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Gabriel here at BMW of Norwood! We're looking forward to your next visit with us!

October 02, 2025

I had an excellent experience with the service department at BMW of Norwood. From start to finish, everything was handled with professionalism and care. A special thank you to Jayme Snyder, who went above an More

by edje617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
Oct 04, 2025 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

I showed up ready to buy and nobody cared. Everyone was glued to their phones and ignored me the entire time. After waiting over an hour just to ask for a test drive, I asked for a manager. To More

by annalee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Natasha Diaz
Oct 04, 2025 -

BMW of Norwood responded

Annalee, Thank you for taking the time to provide us with the feedback. While I’m not happy about the feedback it does help us improve. I’ve looked in our database to find your contact however I’m unable to locate. I’d like to discuss this more with you so I can get a better understanding of what transpired. If your open to, please reach me directly at 781.278.1214 or ttoppan@group1auto.com to discuss further. Sincerely, Tom Toppan General Manager - BMW Norwood

October 01, 2025

The experience I had was very good. Natasha my sales person was outstanding. Patient and thorough with me. I asked many questions and she answered everything. Very professional. I will More

by susanb820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron from genius. Very good!, Natasha Diaz
Oct 04, 2025 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with Natasha! Thanks for the recommendation, and have an amazing day!

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