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BMW of Norwood
Norwood, MA
1,668 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,668 reviews
January 09, 2026
I had an excellent experience with this dealership from start to finish. The staff was professional, knowledgeable, and genuinely focused on providing great customer service. They took the time to answer a start to finish. The staff was professional, knowledgeable, and genuinely focused on providing great customer service. They took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. I never felt pressured, and they worked hard to make sure I was completely satisfied. I highly recommend this dealership to anyone looking for a trustworthy and customer-focused car-buying experience. More
by jamalgonzalez31
Employees Worked With
Joyce , Alex Archer, Natasha Diaz
January 09, 2026
Customer service is exceptional. Jenny my service associate is very friendly and knowledgeable. The are communicative and expeditious. I highly recommend BMW OF NORWOOD MASSACHUSETTS Jenny my service associate is very friendly and knowledgeable. The are communicative and expeditious. I highly recommend BMW OF NORWOOD MASSACHUSETTS More
by Larryberry
Employees Worked With
Jenny, Alex Archer, Natasha Diaz
January 09, 2026
BMW of Norwood is the best dealer I've worked with. Their service department is always friendly, fair, and honest. RJ in service and Aleks in sales are always a pleasure to work with. Their service department is always friendly, fair, and honest. RJ in service and Aleks in sales are always a pleasure to work with. More
by aglasser
Employees Worked With
RJ, Natasha Diaz
January 09, 2026
Good customer service as always especially my service advisor Dan Drinkwater. Nice job.👍 Hopefully, my 2024 X5 would run smoothly after the brakes recall. advisor Dan Drinkwater. Nice job.👍 Hopefully, my 2024 X5 would run smoothly after the brakes recall. More
by Rey.villamin
Employees Worked With
Dan DRINKWATER
January 07, 2026
Was easy to make an appointment, clear and quick responses by service representative, quick ride back home after vehicle drop off and timely service was done on my vehicle. responses by service representative, quick ride back home after vehicle drop off and timely service was done on my vehicle. More
by jignesh.sonchhatra
Employees Worked With
Anabel (service representative), Alex Archer, Natasha Diaz
January 03, 2026
The Norwood, Massachusetts BMW dealership is the best I’ve ever bought or leased a car from. It is welcoming, efficient, and has the best sales people. Whether purchasing a car or bringing a car in for s I’ve ever bought or leased a car from. It is welcoming, efficient, and has the best sales people. Whether purchasing a car or bringing a car in for service, the experience is excellent. More
by hirschjoann
Employees Worked With
Pavlo Hoshovsky
January 03, 2026
The dealer was very busy during New Year's Eve, and the receptionist was extremely helpful getting us an appointment with Mario. After looking around the showroom, Mario was very helpful answering all of o receptionist was extremely helpful getting us an appointment with Mario. After looking around the showroom, Mario was very helpful answering all of our questions. And before we knew it, Junior was approving our finances, and we are now happy owners of our first BMW! The X5 MSport is amazing. Thank You BMW of Norwood! More
by terrapinllc
Employees Worked With
Mario, Natasha Diaz
January 03, 2026
Mario was very easy to deal with. Courteous and efficient. Despite being buzy with other customers he found a way to squeeze me in ahead of schedule. Courteous and efficient. Despite being buzy with other customers he found a way to squeeze me in ahead of schedule. More
by LRAIZ
Employees Worked With
Mario Carosi
January 02, 2026
The dealership is meticulously clean. They are very punctual. I was in and out with oil and filter change and a multi-point inspection within the hour. I was greeted by Teresa Mullen in t They are very punctual. I was in and out with oil and filter change and a multi-point inspection within the hour. I was greeted by Teresa Mullen in the drop off area, she extended a very warm welcome and wished a Happy New Year that made me feel special. She's being my service advisor for the past 8 years and she is one of the reasons why I always keep on going back to the same dealership. Excellent hospitality. Great workmanship and on time. More
by holl_4u
Employees Worked With
Teresa Mullen
