BMW of Norwood

Great service in a timely manner. All were very friendly and polite. Dan was especially exceptional in making sure we were taken care of. I give a 5 star for sure! All were very friendly and polite. Dan was especially exceptional in making sure we were taken care of. I give a 5 star for sure! More

Exceptional customer service and good communication throughout service repair. Also provided video and explanation of services needed. throughout service repair. Also provided video and explanation of services needed. More

On a busy Friday the work was done on time and at the price quoted, price quoted, More

Easy to schedule through BMW app. Brought lead tech out to answer questions. Treated me with respect and transparency. Brought lead tech out to answer questions. Treated me with respect and transparency. More

Very nice job, excellent work, and nice people work there, my first time there and I like it😊 there, my first time there and I like it😊 More

I had a scratch on my tire, and they replaced the wheel but neglected the rim scratch. Despite waiting 3.5 hours, the service advisor was sincere and work hard to attempt for the tire replacement to be cov but neglected the rim scratch. Despite waiting 3.5 hours, the service advisor was sincere and work hard to attempt for the tire replacement to be covered the cost with the tire and wheel protection plan (after two attempts of sending it over). More

Worst experience at this dealership. This dealership is full of arrogant and unhelpful service advisors and cashiers. I have three BMW vehicles and have been loyal To this brand fo This dealership is full of arrogant and unhelpful service advisors and cashiers. I have three BMW vehicles and have been loyal To this brand for over 25 years, and I will certainly take my vehicles elsewhere to get them serviced. I’ve lived in four different states and BMW Norwood is by far the worst dealership I have ever been to and the worst I’ve been treated. More

Quick oil change. Fast and easy. Car came out washed and clean. And got to watch a World Cup soccer game being played 5 miles down Route 1. Fast and easy. Car came out washed and clean. And got to watch a World Cup soccer game being played 5 miles down Route 1. More

I’d like to recognize my service advisor Carlos Vasquez who provided exceptional, personable service. Brought my car in for an oil change. We reviewed current recommended services needs without pressure or who provided exceptional, personable service. Brought my car in for an oil change. We reviewed current recommended services needs without pressure or hyperbole. Just the facts. Courteous, funny, and easy going. Carlos elevates your service department. More

Very professional. Worked with Jeliah who made the process very easy and enjoyable. Gave me what I believe was a very fair price for the vehicle I bought. Worked with Jeliah who made the process very easy and enjoyable. Gave me what I believe was a very fair price for the vehicle I bought. More