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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,679 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,679 reviews

January 21, 2026

It’s always easy to schedule service dates and the work is done by the time it is promised. More

by bbankes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bras
Report | Print
January 21, 2026

I’m not the type to leave reviews but this is a very good dealership with a great service department! More

by Anadnowicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Drinkwater
Report | Print
January 20, 2026

As dealerships go, not bad. Friendly and professional. My service rep, Jayme is informative and doesn’t “oversell” like so many reps try to do. I appreciate that. More

by janmweiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Jan 21, 2026 -

BMW of Norwood responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2026

Outstanding service Honest and professional customer care at this branch. I would recommend this place to others. More

by Frantz Saintfort
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau Vu (sales) & Junior Rodriguez , Alex Archer, Natasha Diaz
Report | Print
Jan 21, 2026 -

BMW of Norwood responded

Hello, we are so happy to read such a great review about BMW of Norwood! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 16, 2026

Great service and not pushy about the repairs needed. The video to explain what is wrong with the car is nice but it can be better if they show the fixed part after the repairs too!! Just a small feedbac More

by AK Soni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry
Report | Print
Jan 17, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2026

Jenny my service rep was super. Very helpful and knowledgeable about the services I needed. More

by rogerjpare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
Report | Print
Jan 16, 2026 -

BMW of Norwood responded

Hi, we're happy you found Jenny to be so supportive during your experience here at BMW of Norwood. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2026

I was welcomed to dealership as soon as I walked in. Test drive was quickly arranged. I found all to be courteous and knowledgeable about the cars, More

by Naser.camille10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pavola (sales) Paul (delivery) youssef, Alex Archer, Natasha Diaz
Report | Print
Jan 15, 2026 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2026

The experience was professional, personable, And all my questions were answered including answering questions about the loaner I had that was very new to me as a car. More

by Shenton
Recommend Dealer
Yes
Employees Worked With
Julio in sales - Elmore is last name of person who was also helpful or for this visit but for buying a car for my daughter
Report | Print
Jan 16, 2026 -

BMW of Norwood responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2026

Excellent prompt service this morning. Everything was delivered on time and exceeded expectations. Thanks for your service. More

by healeybn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jan 15, 2026 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2026

My experience with BMW of Norwood is always a positive one. I recently needed service on my M4, and Michelle Bras, the service coordinator, handled everything professionally. She listened attentively and More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Brass
Report | Print
Jan 15, 2026 -

BMW of Norwood responded

Hi Richard, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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