
BMW of Norwood
Norwood, MA
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The service department and service representative, Michelle Bras, made sure the maintenance services performed on my vehicles recently were done efficiently and ensured my experience at the dealership Michelle Bras, made sure the maintenance services performed on my vehicles recently were done efficiently and ensured my experience at the dealership was as pleasant as possible. More
Always great service at BMW Norwood. My service advisor Dan Drinkwater is the absolute best and always ensures that I’m taking care of. My service advisor Dan Drinkwater is the absolute best and always ensures that I’m taking care of. More
Nice dealership, staff is very friendly and knowledgeable, good waiting area with complimentary snacks and drinks. Restrooms are very clean. Service took much longer than expected as I think knowledgeable, good waiting area with complimentary snacks and drinks. Restrooms are very clean. Service took much longer than expected as I think they overbooked for the day. More
The warm greeting from the sales room reception to the Salesman Mario, to the finance manager Heather and finally the Genius Cameron. Top notch and outstanding service. The facility is impeccable and we Salesman Mario, to the finance manager Heather and finally the Genius Cameron. Top notch and outstanding service. The facility is impeccable and well maintained. More
I had an excellent experience with the service department at BMW of Norwood. From start to finish, everything was handled with professionalism and care. A special thank you to Jayme Snyder, who went above an at BMW of Norwood. From start to finish, everything was handled with professionalism and care. A special thank you to Jayme Snyder, who went above and beyond to make sure all my questions were answered and that my service was handled smoothly. Jayme’s attention to detail, clear communication, and willingness to help made the entire process stress-free. It’s rare to find someone so genuinely committed to customer satisfaction, and I truly appreciated it. Highly recommend BMW of Norwood’s service team especially Jayme for anyone looking for top-notch care for their vehicle. More
I showed up ready to buy and nobody cared. Everyone was glued to their phones and ignored me the entire time. After waiting over an hour just to ask for a test drive, I asked for a manager. To Everyone was glued to their phones and ignored me the entire time. After waiting over an hour just to ask for a test drive, I asked for a manager. Totally unprofessional, rude, and a complete waste of time. I won’t be returning to BMW of Norwood. More
The experience I had was very good. Natasha my sales person was outstanding. Patient and thorough with me. I asked many questions and she answered everything. Very professional. I will Natasha my sales person was outstanding. Patient and thorough with me. I asked many questions and she answered everything. Very professional. I will recommend her to family and friends! More