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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,734 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,734 reviews

March 22, 2026

They were very attentive and informative, helping me through the entire process. They made a life changing purchase considerably easier. More

by egonsalves1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau Vu
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March 21, 2026

Long wait, poor communication, and missed inspection show unprofessional service far below BMW brand standards. More

by Alex R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme Snyder, Alex Archer, Natasha Diaz
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March 21, 2026

Quote for replacement tie rods was unreasonably high. I mean, I know it's a dealership, but come on. Also, they claimed they couldn't replicate a noise I had complained about, which was a loud knocking a More

by DBMW1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drinkwater
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March 21, 2026

3+ hours for an oil change is outrageous and having to clean out your plastic seat cover and paper mat myself while your 4 technicians watch was not what I would expect from a BMW dealership. More

by melindahaslett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme was great and the older woman at the front service desk was awesome.
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March 21, 2026

The very best! ! I can’t say enough about Jayme and how great she is after my car was there for repairs. She took care of everything, .called me everyday for updates More

by Cassandra V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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March 21, 2026

Seamless. Professional. enjoyed the service visit. More dealers should be like this dealership. Thank you More

by jcflsts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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March 20, 2026

i love bmw of noorwood. i always book my appointments with anabel and her service exceeds my expectations every visit. More

by siyannegarciafeliz
Recommend Dealer
Yes
Employees Worked With
anabel
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March 20, 2026

Dan D is literally the only person I connect with because he genuinely makes the experience seem less. More

by nf12005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Mar 22, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

I absolutely love the way I’m treated when I drop off my car. And I have to mention Anabel—she is wonderful with her clients. Truly a great experience all around. More

by Victoriacamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
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Mar 22, 2026 -

BMW of Norwood responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

great customer service as always. Very efficient and thorough service! And it's returned to me washed which makes me happy! More

by Prowda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
Report | Print
Mar 20, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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