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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,777 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,777 reviews

May 15, 2026

Check in was fast and Anabel was helpful. Same experience at pickup. The center is well staffed More

by cwa037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel
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May 16, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2026

Service area is clean, and advisor is friendly. I service my x5 here and so far has received excellent service. More

by wuwenjie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk
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May 14, 2026 -

BMW of Norwood responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 09, 2026

I took the car for the state inspection. The technicians not only made the service but also washed the car and have it all ready in less than an hour. That’s perfect. Thank you! More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz
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May 14, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2026

Excellent service, knowledge and help. Thoughtful and straight forward. Would definitely recommend to others without hesitation More

by Stephen.p.spielberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger laferrara
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May 14, 2026 -

BMW of Norwood responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2026

Is a good dealership and good quality service, nice facilities and nice people who are friendly and helpful with customers More

by Ariel Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Gerrero
Report | Print
May 14, 2026 -

BMW of Norwood responded

Hi Ariel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2026

Friendly, fair, prompt. Explained everything clearly. Prices were reasonable. Very pleasant experience. Will definitely return. More

by Satisfied service customer from Newton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bras
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May 14, 2026 -

BMW of Norwood responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2026

Been going there for years and as usual, great service, extremely fast and efficient. I didn’t even have time to use the loaner. More

by maab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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May 14, 2026 -

BMW of Norwood responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

Excellent service, professional staff, clear communication, timely completion, and a smooth, hassle-free BMW experience overall. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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May 14, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 01, 2026

Jenny - Service Advisor was thorough, she did misjudge amount of time it would take. Ended up ordering a ride after 2 hours. Cashier very rushed and impatient when I was the only customer she needed to sp More

by tammy.bhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny - service , Natasha Diaz
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May 14, 2026 -

BMW of Norwood responded

Thank you for your feedback and for recognizing Jenny’s thoroughness. We apologize for the delay and for your experience at checkout, as this is not the level of service we aim to provide. Your comments will be addressed with our team to improve both timing and customer interactions. We hope to provide a more seamless experience on your next visit.

May 01, 2026

I’ve dealt with Dan Drinkwater for more tan 10 years, and he’s always provided outstanding service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
May 14, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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