BMW of Norwood
Norwood, MA
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I have been going to this same dealership for over 20 years. Teresa Mullins always makes me feel that I am a valued customer. Dan Drinkwater spent a lot of time with me filling out paperwork for a rebate years. Teresa Mullins always makes me feel that I am a valued customer. Dan Drinkwater spent a lot of time with me filling out paperwork for a rebate. I am very satisfied with this dealership!!! More
Tire service late in day. Non-stressful handling repair and loaner right before closing time. No surprises and friendly staff Non-stressful handling repair and loaner right before closing time. No surprises and friendly staff More
Tony was a pleasure to work with, him and his team made the buying process easier than I expected. The car was ready for pick up. I didn’t have to wait hours for it. I would work with Bmw PD again in the f the buying process easier than I expected. The car was ready for pick up. I didn’t have to wait hours for it. I would work with Bmw PD again in the future. More
Always great service! The communication system is very convenient, and Ike is always incredibly helpful. Every time I come in, he explains everything clearly and makes tho The communication system is very convenient, and Ike is always incredibly helpful. Every time I come in, he explains everything clearly and makes thoughtful service recommendations without ever being pushy. Highly recommend! More
Customer rep. Doug in service is outstanding. Not only is he proficient at his job , his customer interaction is exceptional.He remembers your family and what ther Doug in service is outstanding. Not only is he proficient at his job , his customer interaction is exceptional.He remembers your family and what there doing and makes you feel comfortable. Give that man a raise. More
I had been searching for a while for an Acura MDX which is not easy to find, especially with the right mileage and price. When I finally found one at BMW of Norwood, and realized it was also a hybrid with is not easy to find, especially with the right mileage and price. When I finally found one at BMW of Norwood, and realized it was also a hybrid with an advanced package, I knew I wanted to go see it. Mario was wonderful from start to finish. He was patient with all of my questions and made sure that every little concern I had was addressed. There really weren’t many issues with the car, but the few small things I did notice, Mario made sure they were taken care of. I never felt rushed or like I was being difficult for wanting everything right before taking the car home. I truly appreciate the care and attention he gave me throughout the whole process. I was also extremely impressed with the amount of work the service department put into my MDX before I took it home. They went through the vehicle, addressed everything that needed attention, and did a fabulous job. It really showed that they wanted to make sure the car was right and that I was happy with my purchase. Buying a used vehicle can be stressful, especially when you’ve spent so much time searching for a particular one, but Mario and the team at BMW of Norwood made the experience a great one. Even the receptionist (sorry, I forgot her name) is a sweetheart and I enjoyed chatting with her. I absolutely love my MDX and am so happy I found it there. Thank you, Mario, and everyone in the service department who worked on my car. I truly appreciate everything you did. I would absolutely recommend BMW of Norwood and Mario to anyone looking for their next vehicle! More


