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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,796 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,796 reviews

June 13, 2026

I do really have a good experience at the dealer I went today yo have a service on my car. And everybody were do great. My car was fix without any. Other problems. Thank. You BMW of Norwood for t More

by arman.dob.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean henry, Alex Archer
Report | Print
June 10, 2026

No trouble getting my appointment scheduled. Efficient service, open communication, fair pricing, and friendly staff. More

by MLEHRM
Recommend Dealer
Yes
Employees Worked With
Daniel Drinkwater
Report | Print
Jun 11, 2026 -

BMW of Norwood responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2026

From the moment I arrived the team was professional and efficient. The waiting area was comfortable and the dealership was very nice. My service representative was delightful and informative. Overall a ple More

by sawyercros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry
Report | Print
Jun 11, 2026 -

BMW of Norwood responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 09, 2026

I have bought 5 cars from this dealership and have serviced all of them thru their service team. They have always been knowledgeable, supportive and extremely helpful More

by Jdubrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullin
Report | Print
Jun 10, 2026 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2026

DAN Drinkwater is my rep @ the BMW in norwood! And I have worked with him for over 10 hrs. He is honest and gives me the advice when it comes to my vehicle. He makes sure I'm safe and a priority c More

by REMI CHRISPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN DRINKWATER
Report | Print
Jun 10, 2026 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2026

Love this place and the people. Always courtesy with a smile. Love my Dan D.thank you for your willingness of giving my vehicle the attention it needs. More

by ktg1only
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Drinkwater
Report | Print
Jun 08, 2026 -

BMW of Norwood responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2026

Always a solid service - great explanations of what is wrong with detailed video of the specifics, and trustworthy recommendation of which services are critical vs which can wait. A+ More

by j.a.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
Report | Print
Jun 07, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2026

Sales person Manny was excellent. As well as BMW Genius Cole. Both were truly professional. Cole certainly knows everything there is to know about any BMW. And Cole was very helpfu More

by Cdwyer5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Menasha
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Jun 06, 2026 -

BMW of Norwood responded

Hi, we're happy you found Manny to be so supportive during your experience here at BMW of Norwood. Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2026

Inspection was not as expected. I have to provide pics for problem for recheck and also car was not at all cleaned properly More

by sai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Archer, Natasha Diaz
Report | Print
Jun 04, 2026 -

BMW of Norwood responded

Thank you for your feedback. We take all customer concerns seriously and strive to provide accurate inspections and quality service. Regarding the cleanliness concern, we apologize if the vehicle was not returned in the condition you expected. This is not the experience we aim to provide. Please contact us directly so we can review the matter and work toward a satisfactory resolution. We appreciate your business and the opportunity to address your concerns. Kind regards, Jeremy Heskett BMW Norwood - Aftersales Director (781) 278-1441 jheskett@group1auto.com

May 31, 2026

This dealership is dependable and easy to deal with. I love how the BMW cars drive. More

by jmcasey55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Laferrara , Alex Archer, Natasha Diaz
Report | Print
Jun 02, 2026 -

BMW of Norwood responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

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