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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,607 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,607 reviews

November 30, 2025

Very enjoyable experience. Staff was courteous and knowledgeable...Dan was very attentive and I look forward to going back again....Highly recommend this Establishment. More

by jarugby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Alex Archer, Natasha Diaz
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Nov 30, 2025 -

jarugby2 responded

Thanks I appreciate the great service and pleasant atmosphere at BMW of Norwood. Happy Holidays..

Nov 30, 2025 -

jarugby2 responded

SEE THE MESSAGE ABOVE.

Nov 30, 2025 -

jarugby2 responded

This survey is getting complicated..lol

November 30, 2025

Hi, my experience at the dealer was great. Ever was very helpful, my advisor help my with all the needs for my car. I was very happy with the service More

by arman.dob.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme snyder
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November 28, 2025

I was pretty happy with my maintenance appointment. They seem to go to the effort of making their clients happy. I will happily use BMW of Norwood. Dan D. was great. More

by Dawn Ahern-Hodgson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Nov 30, 2025 -

BMW of Norwood responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2025

Great experience front start to end. team was awesome and very helpful and extremely responsive. More

by sjohan05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavlo
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Nov 27, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Thank you again, and have a fantastic day!

November 25, 2025

The tire had a small nail, but the team decided to change the entire tire, and I spent three hours waiting for that. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Nov 26, 2025 -

BMW of Norwood responded

We truly value your business and thank you for bringing this to my attention. Many BMW vehicles are equipped with run-flat tires that cannot be repaired safely and require replacement. Please contact me directly at jheskett@Group1Auto.com. I would like an opportunity to know more about your experience. I look forward to connecting with you. Kind regards, Jeremy Heskett BMW Norwood - Aftersales Director 781)762-2691 jheskett@group1auto.com

November 24, 2025

The staff were all very pleasant and professional. I felt welcome and was waited on quickly. They explained my service so I understood everything. More

by Diana D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz
Report | Print
Nov 26, 2025 -

BMW of Norwood responded

Hi Diana, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2025

Amazing people, they helped me with so much during my deal for my new car. Always will recommend! More

by Lucjan ceca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
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Nov 24, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2025

Have been dealing with them for 7 years now. Very happy with their service and helpfulness . More

by SRege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel & Carlos - service; Ian & Sokov - marketing
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Nov 25, 2025 -

BMW of Norwood responded

Thank you for your continued support over the past seven years. We appreciate your kind words about our service and team. If there is anything we can assist you with or improve on, please contact us at your convenience. We appreciate the opportunity to serve you. Jeremy Heskett BMW Norwood - Aftersales Director jheskett@group1auto.com

November 19, 2025

Annual service was quick to schedule and I was in and out in less than hour for service. Carlos was a phenomenal service advisor. More

by JPBoston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Alex Archer, Natasha Diaz
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November 13, 2025

Had a great experience. I knew my car needed a lot of work and my service rep Hayk when above and beyond to help ease my worries. He was patient and explained everything tha More

by Hockeymom1494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayk 5 stars!! , Natasha Diaz
Report | Print
Nov 16, 2025 -

BMW of Norwood responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nov 18, 2025 -

Hockeymom1494 responded

Thank you very much for the service

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