BMW of Norwood
Norwood, MA
Filter Reviews by Keyword
By Type
Showing 1,712 reviews
No worries and always satisfied with BMW of Norwood service and parts.Been going here for about 10 yrs with the same car.535xi. I bought it with almost 40k miles and now has 198k miles on it. Still goi service and parts.Been going here for about 10 yrs with the same car.535xi. I bought it with almost 40k miles and now has 198k miles on it. Still going and looking good. More
Routine oil change and air filter took too long. Wait was almost 3 hours. Car was done just sitting in the back. Try and get easy jobs out quickly. Wait was almost 3 hours. Car was done just sitting in the back. Try and get easy jobs out quickly. More
The service rep. was awful, condescending and untrustworthy, as was the service manager. I will never return to this dealership, and I am even contemplating getting r was awful, condescending and untrustworthy, as was the service manager. I will never return to this dealership, and I am even contemplating getting rid of my bmw as a result of my experience. More
I would like to recognize Aleksandr Banar for his patient with me and made the whole car buying experience beautiful. Aleks is amazing and super knowledgeable. He is really passionate about his job because I with me and made the whole car buying experience beautiful. Aleks is amazing and super knowledgeable. He is really passionate about his job because I saw how much care and love he invested while helping me to build my dream car. So happy! More
My sales and service experiences have been consistently excellent; I highly recommend this BMW dealership excellent; I highly recommend this BMW dealership More
had such an amazing experience buying my car at BMW of Norwood! From start to finish, the entire process was seamless, stress-free, and honestly so easy. Huge shoutout to Tony in sales , he made everyt Norwood! From start to finish, the entire process was seamless, stress-free, and honestly so easy. Huge shoutout to Tony in sales , he made everything smooth and straightforward. No pressure, no games, just clear communication and genuine support. He answered all my questions, walked me through every step, and made sure I felt completely confident in my decision. Also, a big thank you to Paul, the Product Genius! He took the time to sit with me and go through all the features of my car, making sure I understood everything before driving off. He made the tech feel simple and exciting instead of overwhelming. The whole team was professional, efficient, and welcoming. If you’re buying a BMW, definitely ask for Tony and Paul at BMW Norwood 10/10 experience! More
I had a recall and oil change done. It was quicker than I anticipated <2 Hr. Carlos was my service manager. He was also kind enough to coordinate a ride for me to the mall as I had som It was quicker than I anticipated <2 Hr. Carlos was my service manager. He was also kind enough to coordinate a ride for me to the mall as I had some errands to run, thinking the work would take a lot longer. Thank you Carlos for a good service visit More


