BMW of Middleburg Heights

The best and professional and always checks out our car and provides the maintenance needed on it. and provides the maintenance needed on it. More

John and Christian are excellent client service advisors. They are extremely professional and knowledgeable about all models in the BMW product inventory. I had a major repair and they keep me updated in They are extremely professional and knowledgeable about all models in the BMW product inventory. I had a major repair and they keep me updated in a timely manner and provided a detailed video of the service estimate before repair work was started. They are very focus on getting the job done for the customer in a timely manner. More

I love BMW of Middleburg Heights, especially John. He is a real class act! Will continue to get my vehicles serviced for years to come! He is a real class act! Will continue to get my vehicles serviced for years to come! More

Amazing service. Went above and beyond to resolve our issues created by an outside party. Honest. Our vehicle was repaired and return clean. High recommend this deale Went above and beyond to resolve our issues created by an outside party. Honest. Our vehicle was repaired and return clean. High recommend this dealership for service. Special acknowledgment to Christen in service. More

Friendly and helpful and knowledgeable. Expressed care about my car and the use of my time. Expressed care about my car and the use of my time. More

What a great experience we had buying our Jeep Wrangler from BMW of Middleburg Heights. Rob and Dan were great and very honest and professional. They were military friendly and that is very much appreciate from BMW of Middleburg Heights. Rob and Dan were great and very honest and professional. They were military friendly and that is very much appreciated! We came from PA to buy this vehicle and they made it a very smooth and easy transaction. We are very proud of our purchase, it is a great car at a great price! Thanks again!! More

I’m from Illinois and they were very helpful in regards to supplying me with photos and info on the car I was interested in before I drove there to complete the deal. to supplying me with photos and info on the car I was interested in before I drove there to complete the deal. More

Polite and professional , very knowledgeable and willing to help explain things to me in a way that I could understand. to help explain things to me in a way that I could understand. More

Took care of what I need to be fixed which was dent removal and they got me in an out. Very Fast service service guys good an parts guys. The receptionist can be a xxxxxxx sometimes but none the less t removal and they got me in an out. Very Fast service service guys good an parts guys. The receptionist can be a xxxxxxx sometimes but none the less the other people was great. More

Kept me informed about any and all issues that they were experiencing with the supply chain. experiencing with the supply chain. More