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BMW of Macon
Macon, GA
830 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at BMW of Macon. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new BMW models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and BMW lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and BMW parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on BMW of Macon to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 4785 Riverside Macon, Georgia, and a short drive away from Milledgeville, Forsyth, Warner Robins and Perry GA, and look forward to seeing you!
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 830 reviews
May 28, 2018
Appreciative Encountered a situation as a result of inclement weather. Once I Informed the dealership, they did not hesitate to set me up for success. I responded Encountered a situation as a result of inclement weather. Once I Informed the dealership, they did not hesitate to set me up for success. I responded to the appointment as instructed. Within a few days, the problem was solved. Customer service is key, for me. This Veteran appreciates the service that was given. I Proudly Served And so did the Dealership. How Apropos. Thanks BMW OF MACON GA. More
by KEYWEST823
Verified CustomerEmployees Worked With
Elizabeth, Andrew
May 28, 2018
Professional service. The technicians are very thorough they really take pride in servicing your vehicle. Jeffery was nice and courteous and Liz is always nice and informat The technicians are very thorough they really take pride in servicing your vehicle. Jeffery was nice and courteous and Liz is always nice and informative. More
by JEFFDANIELS131
Employees Worked With
Jeffery, and Liz
May 26, 2018
The Ultimate Service Department It is said that BMW is the ultimate Driving Machine, this statement in my opinion can only be true if BMW's service department is second to none. BMW It is said that BMW is the ultimate Driving Machine, this statement in my opinion can only be true if BMW's service department is second to none. BMW Macon GA has a service department that is second to None! Their customer service representatives made me feel as if I was at home and their ability to communicate the necessary repairs were considerate and helpful. More
by STEWART526431
Employees Worked With
Liz, Shelly
May 26, 2018
Great Service Always offer great personal service experience. Would recommend this dealership to family and friends purchasing a BMW.We really like the pickup and Always offer great personal service experience. Would recommend this dealership to family and friends purchasing a BMW.We really like the pickup and delivery for service . More
by MAPWSENN
Employees Worked With
Andrew, Bud Armstrong
May 26, 2018
The back window had separated from the top of my 128i. The Service Rep was very helpful in getting the issue resolved. I felt like this was a defective top to the convertible for the back glass to separate The Service Rep was very helpful in getting the issue resolved. I felt like this was a defective top to the convertible for the back glass to separate from the top. She was very responsive and kept me informed. More
by ELMOAR
Employees Worked With
Shelly Black, Bud Armstrong
May 25, 2018
Great customer service!! Liz is the best! Everyone is friendly. Great customer service! Came in for oil change,brake fluid flush and new front emblem. Took advantage of their May service sp Everyone is friendly. Great customer service! Came in for oil change,brake fluid flush and new front emblem. Took advantage of their May service specials, overall price was not bad. More
by VALBMW
Employees Worked With
Liz
May 24, 2018
Great from beginning to end I didn’t purchase vehicle from the dealership but I was treated as if I did. From the first phone call I made to set appointment till the time I picke I didn’t purchase vehicle from the dealership but I was treated as if I did. From the first phone call I made to set appointment till the time I picked up my car there was nothing but greatness! More
by TISHASHAW81
Employees Worked With
Andrew and Liz
May 23, 2018
Internet Used Cars Need Updating I took my car in for service and to look at three cars that were listed for sale on their internet site. None of the three cars were there! One had I took my car in for service and to look at three cars that were listed for sale on their internet site. None of the three cars were there! One had been sold, one was in Atlanta at another dealer, and one was to be returned in a few days. I traveled 150 miles to buy a car and zero for three of the cars were there, that is unacceptable. How long does it take to delete a car off of the internet? I would demote my internet sales person and hire someone that cared about the bottom line. I don’t like wasting my time. More
by RLMCCARTY2000
Employees Worked With
Yasser Abdou
April 21, 2018
Vehicles are severely overpriced ***Buyer Beware*** The vehicles on this lot are severely overpriced. I purchased a certified preowned 2012 BMW 528i in 2016 from this dealer and have ***Buyer Beware*** The vehicles on this lot are severely overpriced. I purchased a certified preowned 2012 BMW 528i in 2016 from this dealer and have now learned after an responding to an offer from my credit union to refinance that I am so upside down in my loan that even with GAP coverage it can't be refinanced. No, I don't have bad credit and I actually got a decent rate from BMW Auto Finance. No, I wasn't severely upside down in my trade, they only tacked 888.00 on to this loan. I didn't know at the time, but this vehicle was priced $6,000 above NADA. I am not new to car buying and thought I was pretty knowledgeable about the car buying process. I have purchased 4 cars from Five Star and have had a stellar experience every time. We negotiated the price down with the finance guy but didn't close that day. We came back the following day after deciding to make the purchase and was told by finance guy that the deal we negotiated the previous day was only good for that day and off the table. I regret the day that I ever stepped foot on that lot. I know that you will likely always be a little upside down because of depreciation, but I feel violated and taken advantage of. Butler owns every dealership in North Macon, making plenty of money I am sure. Why take advantage of hard working people trying to have something? I plan to file a complaint with the BBB and every social media page for this company. It's a shame that 1 sale would be more important that gaining the business of what could have been a loyal customer. More
by Sawondra Simpson
Employees Worked With
Stephen
December 02, 2016
CPO Has Problems I purchased a 2011 BMW 135i Convertible from these folks as it was a good deal/having seen it on Autotrader.com. There were two major problems with i I purchased a 2011 BMW 135i Convertible from these folks as it was a good deal/having seen it on Autotrader.com. There were two major problems with it: (1) they completely missed an ENGINE OIL LEAK. Luckily it was still under warranty and my local dealership is replacing it. In addition, the two of the four tires were BELOW the 3mm standard. The other two were BARELY 3mm. I asked for a 50% concession but they refused and went as far as denying the insecption report. I filed a formal complaint with BMW USA. More
by William H. Gaggos
Employees Worked With
Phil and Omar Saleh
