BMW of Macon
Macon, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Service I n just a few words they are always dependable and loyal to their customer’s especially my agent (Shelly ) I think that she goes the extra mile to I n just a few words they are always dependable and loyal to their customer’s especially my agent (Shelly ) I think that she goes the extra mile to keep her clientele Happy if’ it’s at all possible More
Excellence Even though I was late, I was still able to get my car serviced. It was not a long wait while my car was being serviced. I was told about other work Even though I was late, I was still able to get my car serviced. It was not a long wait while my car was being serviced. I was told about other work needed for my car. I think it called the shade which was damaged in my car. The part was expensive so I decided not to replace it. The service guy took the part down for me. He was helpful and very courteous. More
Appreciative Encountered a situation as a result of inclement weather. Once I Informed the dealership, they did not hesitate to set me up for success. I responded Encountered a situation as a result of inclement weather. Once I Informed the dealership, they did not hesitate to set me up for success. I responded to the appointment as instructed. Within a few days, the problem was solved. Customer service is key, for me. This Veteran appreciates the service that was given. I Proudly Served And so did the Dealership. How Apropos. Thanks BMW OF MACON GA. More
Professional service. The technicians are very thorough they really take pride in servicing your vehicle. Jeffery was nice and courteous and Liz is always nice and informat The technicians are very thorough they really take pride in servicing your vehicle. Jeffery was nice and courteous and Liz is always nice and informative. More
The Ultimate Service Department It is said that BMW is the ultimate Driving Machine, this statement in my opinion can only be true if BMW's service department is second to none. BMW It is said that BMW is the ultimate Driving Machine, this statement in my opinion can only be true if BMW's service department is second to none. BMW Macon GA has a service department that is second to None! Their customer service representatives made me feel as if I was at home and their ability to communicate the necessary repairs were considerate and helpful. More
Great Service Always offer great personal service experience. Would recommend this dealership to family and friends purchasing a BMW.We really like the pickup and Always offer great personal service experience. Would recommend this dealership to family and friends purchasing a BMW.We really like the pickup and delivery for service . More
The back window had separated from the top of my 128i. The Service Rep was very helpful in getting the issue resolved. I felt like this was a defective top to the convertible for the back glass to separate The Service Rep was very helpful in getting the issue resolved. I felt like this was a defective top to the convertible for the back glass to separate from the top. She was very responsive and kept me informed. More
Great customer service!! Liz is the best! Everyone is friendly. Great customer service! Came in for oil change,brake fluid flush and new front emblem. Took advantage of their May service sp Everyone is friendly. Great customer service! Came in for oil change,brake fluid flush and new front emblem. Took advantage of their May service specials, overall price was not bad. More
Great from beginning to end I didn’t purchase vehicle from the dealership but I was treated as if I did. From the first phone call I made to set appointment till the time I picke I didn’t purchase vehicle from the dealership but I was treated as if I did. From the first phone call I made to set appointment till the time I picked up my car there was nothing but greatness! More
Internet Used Cars Need Updating I took my car in for service and to look at three cars that were listed for sale on their internet site. None of the three cars were there! One had I took my car in for service and to look at three cars that were listed for sale on their internet site. None of the three cars were there! One had been sold, one was in Atlanta at another dealer, and one was to be returned in a few days. I traveled 150 miles to buy a car and zero for three of the cars were there, that is unacceptable. How long does it take to delete a car off of the internet? I would demote my internet sales person and hire someone that cared about the bottom line. I don’t like wasting my time. More


