**5-Star Review** I want to recognize Lindsey Segars at BMW of Macon for her outstanding customer service and professionalism. Back in March 2026, I brought my 2022 BMW Alpina B7 in because it was jerking and shuddering when accelerating from a stop. Lindsey listened carefully to my concerns, ensured the vehicle received the proper attention, and the service performed—specifically the BMW transfer case Oil Change ABL—resolved the issue immediately. Lindsey treated me with respect, listened to what I was experiencing, and made sure the correct service was performed. That level of professionalism and attention to detail is exactly what you hope for when trusting a dealership with a vehicle like an Alpina B7. Thank you, Lindsey, for your excellent customer service and for helping ensure my vehicle was properly diagnosed and repaired. You've earned my trust, and I'll gladly return to BMW of Macon for future service.

Very receptive and their professionalism was over and beyond. Overall very pleased with Mr. Cooper Daniel’s Sales Manager & Dontavia Edwards Sales Associate who took care of my sales experience. I truly felt that they cared about me and not just the purchase of a vehicle. Best regards and I shall refer individuals to your dealership for the genuine experience.

BMW genius Kwame Poku went out of his way to provide me with test drives on the 740i as well as an I7. His knowledge base was phenomenal! He listened to my concerns and thoughts on the vehicle i desired and even performed a walk around orientation at my home with a 740i that he thought would meet my requirements! Absolutely excellent! And yes, I purchased!

I am a brand loyal customer who has purchased many BMW vehicles from this dealership. My latest purchase of a 740i surpassed the great treatment I usually receive! The team of Anthony Lotardo, Nadia Rouse and the very knowledgeable Kwame Poku exceeded all my expectations and exemplified the ultimate in customer service! From notifying me on a daily basis about the vehicle status, to the final preparations for delivery, these folks rendered VIP treatment. Kudos to the these professionals for their experience and dedication to ensuring customers are treated in a uniquely respectful manner. I can not thank Anthony, Nadia and Kwame enough! See any of them for your next vehicle test drive and purchase, you will be grateful.

Best staff. Shelley, Lindsey handle everything so you can catch the shuttle, have coffee in lounge and they bring your car around after it’s been washed and cleaned. Perfect!!!

It went very good I love the new look and paint look great and would love rating them with a number 1 dealership and awesome vehicles