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BMW of Macon

Macon, GA

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828 Reviews

4785 Riverside Dr

Macon, GA

31210

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Showing 828 reviews

October 03, 2019

Great Mac was a hugh help! He even looked for an additional discount because my coupon had expired. Length of time for repair was very short More

by keithmoffett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac
October 03, 2019

I love the BMW service team. I have been a loyal BMW customer for many years. The only complaint I have is that calls sometimes get funneled through Butler Toyota for BMW and the More

by SMITH_CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Saleh, Shelley Black, Kayla Monroe
Oct 03, 2019 -

BMW of Macon responded

We are looking into the system and why some calls are routed that way. Thank you for the feedback.

October 02, 2019

Best Car Buying experience We have ever had Omar Saleh , is a salesman of he highest integrity and made our experience great. I will not be purchasing vehicles from anyone else after the level o More

by chriswilliams1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Saleh
October 02, 2019

Great Service Great customer Service! Marc was fast, friendly, and efficient! I will always choose this location for my BMW maintenance services. I am also referrin More

by RAYWIFE75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Ansley
Oct 03, 2019 -

BMW of Macon responded

We appreciate your kind review. Mac works very hard to make sure his customers are well cared for. Thank you for your business.

October 02, 2019

Service visit Customer Service. Lindsey was super. She displayed warm personality and she was friendly with a great attitude. She made my day. She was also knowledg More

by MPENN111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Segars, ANTHONY LOTARDO
Oct 03, 2019 -

BMW of Macon responded

Happy to hear your experience was Excellent! We strive for every customer to have that kind of experience here at BMW of Macon. Thank you for your business and for the review.

October 02, 2019

Great service department Super fast service on repairs, great customer service and nice facility! Couldn't have ask for a better service advisor! Will definitely take our v More

by GIRLIERACING03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Mac Angley
Oct 03, 2019 -

BMW of Macon responded

We appreciate your business and look forward to handling your future service needs.

October 02, 2019

Well cared for during a time of need My 750 is having a problem with the seat belts. No one can find the problem. BMW of Macon showed that they care in the way they called to check on us. More

by genemanns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Dean, Shelley Black
October 02, 2019

Fast and friendly service Such a friendly staff. We were approached by Micah as soon as we pulled up, and he was very nice. I love my new car and I would highly recommend this More

by kldavis77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Sheppard , Jason Diaz
October 02, 2019

Had car inspected for brake pads My car was picked up from my job around d 9:00 am. After hours of having my vehicle, no one ever called to let me know the status of my vehicle. I c More

by SHED404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lindsay Segars
Oct 03, 2019 -

BMW of Macon responded

We are very sorry your experience was less than Excellent. When we do pick ups, sometimes with traffic and our drivers, things do get delayed. Your experience sounds like we dropped the ball and we are so sorry for that. I hope we can have another chance to prove this is not the norm here.

October 02, 2019

Flat Tire I had a flat tire on Friday afternoon and BMW of Macon worked me in quickly and replaced the tire. They were friendly and fast. More

by HANNAHGHEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
Oct 03, 2019 -

BMW of Macon responded

We always try to do everything possible to help a customer in need. Thank you for the review.

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