BMW of Macon
Macon, GA
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Transparency and Timely Service The staff was honest about the repairs needed and the time needed to complete the repairs safely. BMW of Macon also completed the recall repairs as ne The staff was honest about the repairs needed and the time needed to complete the repairs safely. BMW of Macon also completed the recall repairs as needed. They were patient with my situation as I was traveling internationally at the time of repairs. Very thorough communication! More
Great service ! Great Leadership and staff I contacted the service department regarding a funny noise that I heard when turning on my vehicle. I was able to drop it off and get a loner until ev I contacted the service department regarding a funny noise that I heard when turning on my vehicle. I was able to drop it off and get a loner until everything was completed. Everything was fine in a timely manner. More
Fast response to my needs Great service like always. This one is my second BMW purchased and serviced in this dealership.I will probably purchase another vehicle next year fro Great service like always. This one is my second BMW purchased and serviced in this dealership.I will probably purchase another vehicle next year from this dealership. More
Pleasant experience This is the first time I believe I have had service at this dealership and it was a pleasant experience. There are apparently new employees in this de This is the first time I believe I have had service at this dealership and it was a pleasant experience. There are apparently new employees in this department that are pleasant and professional. I did not recognize the young lady or young man that helped me but they somewhat redeemed this dealership. I had already told my husband if we remained in this area, I would not purchase another BMW because I disliked dealing with this dealership's service department so much! More
Made my car buying experience a pleasure. This is my second car that I have purchased from this dealership. Anthony was my salesperson this time and I couldn't ask anything more from this exp This is my second car that I have purchased from this dealership. Anthony was my salesperson this time and I couldn't ask anything more from this experience because of him. He communicated with me so clearly. He was very clear and to the point through the entire process, which is exactly what I want in a transaction like this. No back and forth games. He was upfront, honest, and even stayed late to being the last person in the building to get my deal done that day. Thank you again Anthony! More
Great Fast Efficienct Great Customer Every one there were really friendly. Snacks available during wait time. And the Detail department was Fast and Efficient. I would reco Great Customer Every one there were really friendly. Snacks available during wait time. And the Detail department was Fast and Efficient. I would recommend to friends and family More
Great customer service Helped us get a brand new 330i right off the show room floor. We couldn’t be happier with our new vehicle and the service that we received. Thank you. Helped us get a brand new 330i right off the show room floor. We couldn’t be happier with our new vehicle and the service that we received. Thank you. More
Awesome service we have already got 2 more customers the de. This has been an amazing experience, from the initial email and the initial phone call. Jeremiah and his managers made me and my wife estatic custome This has been an amazing experience, from the initial email and the initial phone call. Jeremiah and his managers made me and my wife estatic customers and grateful for the experience. I recommend Jeremiah as one of the best sales professionals that we have encountered. More
I’ve bought two cars here, must not be too bad, right? I’ve bought two cars here now. I don’t care for the whole back and forth salesman to sales manager type setup, and so I made my best effort to expedit I’ve bought two cars here now. I don’t care for the whole back and forth salesman to sales manager type setup, and so I made my best effort to expedite the process this time. Still took a little bit, but waiting for the finance guy was the long pole this latest time. All employees have been pleasant. Facilities are always nice. Amenities are good if you’re waiting for service or something. Prices are high, but I think that’s understood before you even ask. The salesman are pretty knowledgeable on their product, and that’s always a good thing. I did give another dealership an opportunity this time around before going to BMW, but BMW had the warranty on a newer used car that nobody else could offer. I’d go back... More
Outstanding Customer Service I was referred to BMW of Macon by my sister. As soon as I walked through the doors, the staff was so welcoming. I spoke with Curtis Harris about a car I was referred to BMW of Macon by my sister. As soon as I walked through the doors, the staff was so welcoming. I spoke with Curtis Harris about a car that I seen online. Unfortunately it had been sold. I was determined to leave with a car that day. After looking at more cars, We finally came across a similar but nicer car that really caught me eye. Curtis was very patient he went above and beyond to make sure I left the dealership happy. Thanks for the Red Carpet Experience !!! More