BMW of Macon

Outstanding! Courteous, friendly efficient BMW’s service department & staff is great! Especially Liz! They are so courteous, friendly & efficient. Dealing with any of them is a pleasure. Thank BMW’s service department & staff is great! Especially Liz! They are so courteous, friendly & efficient. Dealing with any of them is a pleasure. Thank you BMW Macon😄 More

New car sales Ramsey was extremely courteous and professional. Everyone that I came into contact with was welcoming but Ramsey was the individual that got my busine Ramsey was extremely courteous and professional. Everyone that I came into contact with was welcoming but Ramsey was the individual that got my business away from another BMW dealership. He made my car buying experience very simple. He stayed on top of things so that I never had to wait long for anything including finance. I appreciated his concern for my time. Need to thank Mike in finance as well for his patience explaining everything to me. I had been to this dealership about 4 years ago and I must say my experience this time was much better. Thank you, Susan More

Attention to detail, extremely helpful, long-distance trxn Purchasing a Certified Pre-owned BMW from out-of-state, and having the vehicle delivered to my house sight-unseen (except for pictures), provides an o Purchasing a Certified Pre-owned BMW from out-of-state, and having the vehicle delivered to my house sight-unseen (except for pictures), provides an opportunity for all sorts of unexpected things to occur. That wasn't the case with Anthony. Anthony got answers for all of my detailed questions and e-mails, provided supporting documentation, and followed up quickly. He was my eyes on the car since I purchased the vehicle remotely. He offered to send detailed pictures, checked various items (rim condition, etc.), and was willing to make himself available until I was comfortable with the transaction. No request was too minor. The CPO check list was helpful, as were the measurements on tire tread, etc. When the vehicle rolled off the trailer at my house 500+ miles away there were no surprises. Even the accessories I purchased were in the vehicle and ready to go. It helped that this vehicle was the fourth X5 I've purchased since 2001 (now have two still active), so I knew somewhat what to expect. It's my second long distance purchase (the other was a 330i Touring from another dealer.) Each dealer has their own processes, but things went smoothly both times. I received the title today via FedEx so that I could register in my state. More

My experience is always par excellent thanks to Sheila I have had two BMW's and with both cars the service has always been great. Sheila has always been my service advisor and she is awesome!!! I have also I have had two BMW's and with both cars the service has always been great. Sheila has always been my service advisor and she is awesome!!! I have also worked with Shelley Black and the times that I did was also a wonderful experience. More

Great service Shelley was great, followed up with me to make sure my service was good. I needed a ride while waiting for service she called me to make sure I reache Shelley was great, followed up with me to make sure my service was good. I needed a ride while waiting for service she called me to make sure I reached my destination and let me know when they were on way to pick me up again Happy customer! More

Vehicle key programmed After attempting to schedule a service appointment at another BMW dealership to have my X6 key programmed, I was more than willing to pay the 165.00 f After attempting to schedule a service appointment at another BMW dealership to have my X6 key programmed, I was more than willing to pay the 165.00 for this service at Macon BMW. Sheila (Service advisor) was attentive, courteous, and offered no unforeseen expensive surprises. Great customer service!!!! More

Excellent service and friendly helpful staff. I have had two BMW and with both cars the service has always been great. Shelley Black has always been my service advisor and she is awesome!!! I have had two BMW and with both cars the service has always been great. Shelley Black has always been my service advisor and she is awesome!!! I have not worked with Lindsay as much but the times that I did was also a wonderful experience. More

While the service is always good it is always expensive. I have nothing to say. That I have to give a review just to post my other comments bugs me and makes me not want to participate in this effort. I have nothing to say. That I have to give a review just to post my other comments bugs me and makes me not want to participate in this effort. More

Best....same as always Did exactly what was promised in the time that was promised.......as its has always been for the last twenty years. Fair and precise. Nice Did exactly what was promised in the time that was promised.......as its has always been for the last twenty years. Fair and precise. Nice More

Oil & Filter change due to leak Excellent service as usual although pricey. Also appreciated expedient processing and quality work. Staff most welcoming as well and the work place. Excellent service as usual although pricey. Also appreciated expedient processing and quality work. Staff most welcoming as well and the work place. Thanks very much. More