BMW of Macon

Not happy I am not happy with it, because the way how I was treated was very bad and they supposed to fix my car buto I am not happy.wheel alignment supposed to I am not happy with it, because the way how I was treated was very bad and they supposed to fix my car buto I am not happy.wheel alignment supposed to be done but the job which is done is xxxx job. More

recent service visit Liz is excellent! Her rapport with customers, professionalism, and great personality, provide the ultimate customer service experience. She takes gr Liz is excellent! Her rapport with customers, professionalism, and great personality, provide the ultimate customer service experience. She takes great care of all of her customers. More

Recall of airbag The BMW of Macon did a great job getting my car right in on time. Quick turn around. They even washed my car. Awesome perk!! The BMW of Macon did a great job getting my car right in on time. Quick turn around. They even washed my car. Awesome perk!! More

Natvigaton restart Glendale was very knowledgeable in assisting me with my nativgation system after I pick up from being service . He was very professional and patient. Glendale was very knowledgeable in assisting me with my nativgation system after I pick up from being service . He was very professional and patient. Glendale also gave me tips on different features on my X5. More

Great service! This is my first BMW and it has been a great experience so far. Everyone is so helpful!! Very convienent service and I’m happy that I didn’t have to d This is my first BMW and it has been a great experience so far. Everyone is so helpful!! Very convienent service and I’m happy that I didn’t have to drive to Macon. More

Exceptional Service BMW of Macon’s Service Department delivered the same exceptional service I have come to expect from them. Liz and Shelley are knowledgeable, friendly BMW of Macon’s Service Department delivered the same exceptional service I have come to expect from them. Liz and Shelley are knowledgeable, friendly and go the extra mile to insure my experience was more than satisfactory. The work was done in less than the time estimated and they provided a thorough explanation of not only repairs completed, but also of the potential issues observed by the technician. I eas offered alternatives to waiting for my vehicle, but I choose to wait and work from their modern, clean and comfortable customer lounge. When I departed, my car was delivered bright and shiny after a complimentary wash and vacuum. All in all, I would have no hesitation in recommending BMW of Macon to my family and friends, not only for sales, but for service as well. Kudos! More

Exceptional Service. Service done was recall work. Out quicker than promised! Service representative was ready for my arrival, with paperwork already completed. Briefed Service done was recall work. Out quicker than promised! Service representative was ready for my arrival, with paperwork already completed. Briefed me on work recommended from inspection, but did not push for work to be done. More

Oil change using valet service This is my 5th BMW in the last 10 years. I had used dealerships in Jacksonville and Atlanta previously. A friend told me about the great service from This is my 5th BMW in the last 10 years. I had used dealerships in Jacksonville and Atlanta previously. A friend told me about the great service from BMW Macon. I have used them for the last 3 vehicles and have been very satisfied. More

SERVICE REVIEW THE DEALERSHIP ALWAYS DOES AN OUTSTANDING JOB HANDLING CUSTOMER NEEDS & ISSUES! I WOULD RECOMMEND THEM TO OTHERS. THEY RE ALWAYS FRIENDLY & ATTEMPT T THE DEALERSHIP ALWAYS DOES AN OUTSTANDING JOB HANDLING CUSTOMER NEEDS & ISSUES! I WOULD RECOMMEND THEM TO OTHERS. THEY RE ALWAYS FRIENDLY & ATTEMPT TO WORK WITH YOU ON ANY ISSUES. More

Excellent Service - Above and Beyond This was my first visit to BMW of Macon for my (new to me) 2015 X1 (love this car). Shelley took great care of me helped me navigate the ins and outs This was my first visit to BMW of Macon for my (new to me) 2015 X1 (love this car). Shelley took great care of me helped me navigate the ins and outs with my warranty and service. She went above and beyond. I had the car back really quickly, even though I dropped it off and told them no rush. Sheila checked with me about a complimentary car wash. Boy, was I surprised how clean the car was and they even cleaned the inside. I was so pleased with my visit. Everyone there was really friendly and helpful. I felt very at ease and comfortable. More