BMW of Macon

Great Always receive the best treatment at Macon BMW. Had trouble with my battery and arrived without an appointment. Shelly Black said not a problem we w Always receive the best treatment at Macon BMW. Had trouble with my battery and arrived without an appointment. Shelly Black said not a problem we will take care of it. This is the way I am treated every time. More

Great Experience Everyone at BMW Macon (sales, finance, service etc) do a fantastic job of making the car buying experience easy and personable (and they aren’t pushy! Everyone at BMW Macon (sales, finance, service etc) do a fantastic job of making the car buying experience easy and personable (and they aren’t pushy!). I found them to be knowledgeable, accommodating and provide great advice about the type of vehicle that fits my lifestyle. This is my third vehicle with them and it won’t be the last! More

Knowledgeable & polite. This service appointment went very well. Our last one was disappointing and that is rare. We have been buying BMW's for over 30 years and have alwa This service appointment went very well. Our last one was disappointing and that is rare. We have been buying BMW's for over 30 years and have always enjoyed being spoiled by the employees! Our salesman Phil Dean is absolutely wonderful! We have purchased 4 BMW's from him in the last 13 years. He always works very hard to get the best deal for us and succeeds! More

Most professional and knowledgeable. I have owned BMW's for over 20-years and BMW of Macon continues to illustrate the reason why my car of choice is BMW. They take immediate care and imm I have owned BMW's for over 20-years and BMW of Macon continues to illustrate the reason why my car of choice is BMW. They take immediate care and immediate ownership of the issue(s) and will not return the vehicle until it is to the top quality that BMW is known for. Just want to personally thank Shelley Black who is always on top of things and most knowledgeable about her duties. She always makes you feel like you are the only customer, and I know better because BMW of Macon is a very busy location. Trace, technician manager was amazing and again professional and most qualified to handle all needs related to our beloved cars. Thank you BMW of Macon as BMW is my car of choice you are my service/dealership of choice. More

Very good job Period Very happy overall - I got my wife this BMW- I have one now- but in the future- Macon BMW - is my choice Period. Wend I pay off my 750li, I will be in Very happy overall - I got my wife this BMW- I have one now- but in the future- Macon BMW - is my choice Period. Wend I pay off my 750li, I will be in the need for a new one.👍🏾 More

Customer service was great The dealership accommodated me with a loaner vehicle. In addition, had knowledgeable staff that gave me a tutorial of all the features of the car The dealership accommodated me with a loaner vehicle. In addition, had knowledgeable staff that gave me a tutorial of all the features of the car More

great service My issue was handled quickly and efficiently . The employees at this service center make you feel like you are a valued customer and that is a great My issue was handled quickly and efficiently . The employees at this service center make you feel like you are a valued customer and that is a great feeling. More

Do Not Go!!! It is amazing that I have to be treated like nothing and pay so much for service! I will NEVER go back to BMW Macon again! I will travel to another BM It is amazing that I have to be treated like nothing and pay so much for service! I will NEVER go back to BMW Macon again! I will travel to another BMW dealership than to our up with the rudeness I received from the girls in service! I had to put one start but it’s really NO STARS!!! More

Great customer service as usual! BMW of Macon always offer great customer service. The service department reps. are always courteous and make sure you are satisfied before leaving the BMW of Macon always offer great customer service. The service department reps. are always courteous and make sure you are satisfied before leaving the lot. More

Great customer service Work diligently with warranty company to resolve problems. Sales rep maintain major updates and order notification with the customer. Sales manager al Work diligently with warranty company to resolve problems. Sales rep maintain major updates and order notification with the customer. Sales manager also coordinated repairs with warranty company with specific repair guidelines and procedures. Excellent overall service, satisfactions guaranteed. Thank you Sheila Meadows More