BMW of Macon

My First Service Experience My first service experience with my new BMW X5 was very painless. From the time that I checked in until completion was done fast and efficient. The e My first service experience with my new BMW X5 was very painless. From the time that I checked in until completion was done fast and efficient. The exterior wash and the interior vacuuming was ice touch. Overall a very nice first expression of the Macon BMW dealership and service department. Job well done! More

Service was good, brought my car in for an oil change. It was done quicker than expected and no recommendations to get something else replaced. was good, brought my car in for an oil change. It was done quicker than expected and no recommendations to get something else replaced. More

Normal service I had the appointment set up several weeks in advance and requested a ride home. When I got there I was told no drivers were available After about 3 I had the appointment set up several weeks in advance and requested a ride home. When I got there I was told no drivers were available After about 30 minutes I asked about a driver and they thought I had decided to wait for the car to be serviced. I was disappointed since I had made the appointment well in advance. In fact I thought I was doing you a favor by not getting a loaner vehicle. More

Service The only complaint I have is that they never clean my car after it’s serviced. No wash on the outside or vacuumed on the inside. The only time they ha The only complaint I have is that they never clean my car after it’s serviced. No wash on the outside or vacuumed on the inside. The only time they have done it is when I ask them to prior to pickup. I was told this is standard. I received much better service when I owned my Cadillac More

Excellent customer service Everyone I dealt with was very friendly and responsive. All of the work was done well and at a reasonable price. I definitely will bring my vehicle Everyone I dealt with was very friendly and responsive. All of the work was done well and at a reasonable price. I definitely will bring my vehicle back in the future. More

Exceptional Customer Service This was an excellent customer service experience. I appreciate them reaching out to me to schedule my services and the fact that I was able to be acc This was an excellent customer service experience. I appreciate them reaching out to me to schedule my services and the fact that I was able to be accommodated in any and every way. More

Service oil change etc Time for oil change and other service at six month interval . Car picked up and loaned left in garage, our car returned clean and washed and serviced Time for oil change and other service at six month interval . Car picked up and loaned left in garage, our car returned clean and washed and serviced . Thank you. More

Great job Good job on finding out what was wrong with my vehicle. I recommend BMW. The prices are a little high for labor but it’s better than letting other com Good job on finding out what was wrong with my vehicle. I recommend BMW. The prices are a little high for labor but it’s better than letting other companies deal with my car then mess it up More

service rating The service was outstanding. The service person took my vehicle, gave me a loaner car, they fixed the check engine light that was coming on. I was qui The service was outstanding. The service person took my vehicle, gave me a loaner car, they fixed the check engine light that was coming on. I was quite please with the service. More

Service Visit Always pleasant. Curtis is awesome and Shelley is very friendly and helpful. She has been there a while and I trust her advice. So far, so good. Always pleasant. Curtis is awesome and Shelley is very friendly and helpful. She has been there a while and I trust her advice. So far, so good. More