BMW of Macon

Excellent Customer Service From the online experience, to in person. Car saleswoman Mercedes delivered by far the best car buying experience that I’ve ever encountered! Definite From the online experience, to in person. Car saleswoman Mercedes delivered by far the best car buying experience that I’ve ever encountered! Definitely gained a lifetime customer!!! More

Professionalism The staff of BMW of Macon was professional, courteous and knowledgeable. They answered all questions and concerns I had. The staff exhibited excell The staff of BMW of Macon was professional, courteous and knowledgeable. They answered all questions and concerns I had. The staff exhibited excellent customer service throughout the entire process. More

Professional! The service staff was courteous and efficient. Scheduling the maintenance was easy and accommodating to my needs. Working with BMW of Macon has alway The service staff was courteous and efficient. Scheduling the maintenance was easy and accommodating to my needs. Working with BMW of Macon has always been a pleasure! Will definitely recommend them! More

Excellent Staff was very courteous, loaner was impressive, and car was returned after in excellent shape. Although it took longer than expected, the loaner c Staff was very courteous, loaner was impressive, and car was returned after in excellent shape. Although it took longer than expected, the loaner car came in handy. More

Good service I went in for the maintenance for my break fluids in my X3. It was smooth checking in and out. I had a loaner car. I went in for the maintenance for my break fluids in my X3. It was smooth checking in and out. I had a loaner car. More

Ridiculous Experience First of all, the women out in the bay couldn't confirm my 0915 appointment. Basically, my oil change took almost five hours. There were only four o First of all, the women out in the bay couldn't confirm my 0915 appointment. Basically, my oil change took almost five hours. There were only four other customers who were in the waiting room my entire stay so it wasn't busy at all. Then when I told them that I had to be at work at 1430, they skipped the car wash. So I'm headed to my job when I look down at the pocket in the driver's door when I notice that someone had been tampering with my pistol. I keep it wrapped in a microfiber cloth and after leaving the dealership, the cloth was removed and the gun was exposed. Seems like it's always something with these people and basically they charged me $438.45 for 7 quarts of oil and a filter, absolutely unsatisfactory. More

PCV valve recall and dirty loaner vehicle They could have done better. I was given a dirty loaner vehicle to drive while the PCV valve was replaced. I’m not accustomed to getting a dirty vehi They could have done better. I was given a dirty loaner vehicle to drive while the PCV valve was replaced. I’m not accustomed to getting a dirty vehicle from a place like BMW. This is particularly concerning since my husband has another make of vehicle and when he was given a loaner, it was spotless. Additionally, my left driver side door lock isn’t working. It was working when I brought it to BMW to replace the recalled PCV valve but ever since I picked it up from BMW, it hasn’t worked. Linda Bentley More

Superlative Kayla got us all set up via appointment for an oil/filter change. Fast service--quality car care and service...well worth the money spent. Kayla got us all set up via appointment for an oil/filter change. Fast service--quality car care and service...well worth the money spent. More

Great price great peaple I came in wanting a newer model truck and they worked with me on price and got in and out within 2 hours. Fast and friendly. I came in wanting a newer model truck and they worked with me on price and got in and out within 2 hours. Fast and friendly. More

Always a 5 star experience I continue to have great service at this dealership. It's easy in and out and they are always professional and extremely accommodating. I continue t I continue to have great service at this dealership. It's easy in and out and they are always professional and extremely accommodating. I continue to bring my car to be serviced here even though I live in South Carolina. They provide very fast service and are very friendly! Thank you! More