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BMW of Macon
Macon, GA
832 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at BMW of Macon. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new BMW models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and BMW lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and BMW parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on BMW of Macon to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 4785 Riverside Macon, Georgia, and a short drive away from Milledgeville, Forsyth, Warner Robins and Perry GA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 832 reviews
November 05, 2019
Shop with Devin Jones Curtis Harris’s customer service needs improvement. I’ve personally never been disrespected and belittled until I encountered him. He knew nothing abo Curtis Harris’s customer service needs improvement. I’ve personally never been disrespected and belittled until I encountered him. He knew nothing about my background, financial situation or even my name and approached me like I was unworthy. Approached me like I basically couldn’t afford to buy from a BMW dealership. Was approached about his representation by my sales rep and still didn’t bother to apologize to customer. Completely unsatisfying. Customer service is important. Customers should be treated the same, perception is far from reality and his attitude and way he presents himself shows complete neglect of the golden rule. On a better note, I was still able to conduct business professionally through Devin Jones. Young man was very professional and I can definitely see going far as a car salesman. Even though he’s a newer salesman, he made sure my questions and concerns were answered and any discrepancies were taken care of. I rate Devin Jones A+ and 5 stars in my review. More
by Walter Raynor
Verified CustomerEmployees Worked With
Devin Jones , Jason Diaz, Curtis Harris
November 04, 2019
Sales associate rude and not eager to help after the sa Purchased car online had delivered (Second in 3 months) Realized when car arrived it didn't have floor mats and key fob didn't work. When contacted s Purchased car online had delivered (Second in 3 months) Realized when car arrived it didn't have floor mats and key fob didn't work. When contacted sales associate we bought from he said there was nothing he could do to help. That he had done all he could and was done. More
by aybaskin
Employees Worked With
Curtis Harris
November 04, 2019
Outstanding by far the best buying experience any where around- great people, comfortable setting and excellent efficiency in their processes and systems! i hig by far the best buying experience any where around- great people, comfortable setting and excellent efficiency in their processes and systems! i highly recommend this store to everyone. More
by JCLURE9
Employees Worked With
Omar Saleh, ANTHONY LOTARDO
November 02, 2019
10,000 mile service experience was excellent I had a 10,000 mile service performed on my 240i at BMW of Macon and the experience was excellent. The service manager was very professional and nice; I had a 10,000 mile service performed on my 240i at BMW of Macon and the experience was excellent. The service manager was very professional and nice; the waiting area was perfect -- comfortable chairs and a workbench with outlets where I was able to get work done. It is clean (which is a huge plus) and they had complimentary coffee, soda, and water. Nothing to complain about! Mac Angley was my service agent and he was great and the new service manager, Dave Reiff was very friendly - he made a point to introduce himself. More
by SKYCAT
Employees Worked With
Mac Angley, Kayla Monroe, sheila meadows, DAVE REIFF
November 01, 2019
Bought Used Jeep Wrangler They were very professional and made the process so easy. Phil was so easy to. deal and worked quick to get my deal done. I would definitely by a ve They were very professional and made the process so easy. Phil was so easy to. deal and worked quick to get my deal done. I would definitely by a vehicle from this dealership. Great all around experience! More
by williamandrews72
Employees Worked With
Jason Diaz, Phillip Dean
November 01, 2019
Excellent service Great service provided my my service team! I received a warm welcome then escorted to my service provider. The process was long (Arrival time 10:15 an Great service provided my my service team! I received a warm welcome then escorted to my service provider. The process was long (Arrival time 10:15 and departure time after 3:00 pm)! Excellence takes time. No snacks available but coffee, water, and soda plentiful! I asked and was taken to my medical appointment (Jeffrey always provide excellent customer service! Overall, great service! More
by SYT305
Employees Worked With
Jeffrey Lloyd- driver, sheila meadows
October 31, 2019
Oil change and fog light replacement The service was great. The driver that picked up my car and brought me a loaner was great. I have purchased 2 vehicles from bmw of Macon and the expe The service was great. The driver that picked up my car and brought me a loaner was great. I have purchased 2 vehicles from bmw of Macon and the experience was great both times. More
by 883EVO
Employees Worked With
Kayla Monroe, Lindsay Segars
October 30, 2019
Service Repair Poor service I had to take back the loaner car. The service repair person that brought the car was 4 hours late. Car took 3 days for a oil change. Poor service I had to take back the loaner car. The service repair person that brought the car was 4 hours late. Car took 3 days for a oil change. More
by KAMISHA_M
Employees Worked With
Kayla Monroe, sheila meadows
October 30, 2019
BMW of Macon exceeded my expectations by far. Not only were they friendly and courteous, they did everything humanly possible to be consumer-oriented and make my exceeded my expectations by far. Not only were they friendly and courteous, they did everything humanly possible to be consumer-oriented and make my job as easy as possible. Mac Angley was particularly helpful throughout the entire process. More
by Q.ALBERTIE
Employees Worked With
Mac Angley
October 30, 2019
Understanding of function of park warning signal. Service was excellent. We resolved the issue. Service advisor was very courteous. She sought the advice of a service technician as well. Would recomme Service was excellent. We resolved the issue. Service advisor was very courteous. She sought the advice of a service technician as well. Would recommend to others. More
by GBG478
Employees Worked With
Lindsay Segars
