Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Macon
Macon, GA
830 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at BMW of Macon. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new BMW models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and BMW lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and BMW parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on BMW of Macon to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 4785 Riverside Macon, Georgia, and a short drive away from Milledgeville, Forsyth, Warner Robins and Perry GA, and look forward to seeing you!
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 830 reviews
March 12, 2019
Excellent staff Shelley Black has always taken care of me. The staff of BMW of Macon have been there for me over 20 years. BMW will always be in my driveway Shelley Black has always taken care of me. The staff of BMW of Macon have been there for me over 20 years. BMW will always be in my driveway More
by churchwellm3
Verified CustomerEmployees Worked With
Omar Saleh, Tony Shoaf, Shelley Black, Kayla Monroe, Lindsay Segars
March 12, 2019
The best staff My battery was failing and Sheila and Shelley got me in the next morning. Sheila was very professional and got me a ride home right away. She called m My battery was failing and Sheila and Shelley got me in the next morning. Sheila was very professional and got me a ride home right away. She called me as soon as the car was done and sent the driver to pick me up. The driver was excellent. The battery was replaced. My car is in excellent shape. I love your service department. Having all women makes it so much more efficient. Shelley has trained everyone. Keep this crew. They are the best More
by Catlady 619
Employees Worked With
The driver, Shelley Black, sheila meadows
March 12, 2019
Disappointed in BMW of Macon This location only seems to care about sales, not the lifetime customer service experience. I purchased my X1 from this location and every time I've n This location only seems to care about sales, not the lifetime customer service experience. I purchased my X1 from this location and every time I've needed service or have an issue the complete process is a nightmare. Most recently my truck was picked up for service and I was given a loaner. Well they decided to sale the loaner while it was in my possession and then decided to come pick it up right away, without notifying me and of course I wasn’t home. A wasted trip and wasted amount of miles added to my vehicle. So they bring back my truck, unwashed and without full service being done because the part isn’t in. It also smelt awful inside! Normally if a part isn’t in they keep your vehicle until it arrives because they already have the vehicle. In this case they should have and provided me with another loaner. However, that didn’t happen, so I will have to go through this whole process all over again once the part arrives. After this incident, and in addition to a host of other bad incidents I will no longer be getting my vehicle serviced by BMW of Macon. With the expense of a BMW and the cost it takes to keep they maintained this location has it all wrong when it comes to service and more importantly customer service. My drive out tag stated that BMW was the ultimate customer service experience, BMW of Macon has proved that to be fictitious. The customer service skills of the service department are far below 2 stars, the two stars given here are only for the deal I got on my truck. More
by JAMELLE.WASHINGTON
Employees Worked With
Kayla Monroe, sheila meadows
March 11, 2019
Top Notch ! Take care of my request and car comes back nice and clean! I always have some add on when i get there and they take of them as well. Take care of my request and car comes back nice and clean! I always have some add on when i get there and they take of them as well. More
by WILLIAM.CROWE
Employees Worked With
Kayla Monroe
March 11, 2019
Great job, a real pleasure An excellent experience. Lonnie Coleman my service advisor was very thorough, could not have been nicer and more helpful. The car was spotless when re An excellent experience. Lonnie Coleman my service advisor was very thorough, could not have been nicer and more helpful. The car was spotless when returned to me. A very happy customer More
by CHRISCOSCHEF
Employees Worked With
Omar Saleh, Tyler Hill
March 08, 2019
Easy in and ESy out! Easy to work with. Delivered vehicle within 24 hours. Called and then went to dealership to see BMW. They have a nice selection. Easy in Easy out. Easy to work with. Delivered vehicle within 24 hours. Called and then went to dealership to see BMW. They have a nice selection. Easy in Easy out. More
by lutiank
Employees Worked With
Ramsey, Omar Saleh
March 08, 2019
Second chance May past experiences were AWFUL! But Lindsay made this experience a GREAT one! Thanks for the A-1 Customer Service Lindsay! I will definitely ask for May past experiences were AWFUL! But Lindsay made this experience a GREAT one! Thanks for the A-1 Customer Service Lindsay! I will definitely ask for you next time!!! More
by luciana.green
Employees Worked With
Lindsay Segars
March 06, 2019
Maintenance Excellent service! Service Adviser is very nice and patient. She took the time to explain what was needed/recommended for my car and discussed prices Excellent service! Service Adviser is very nice and patient. She took the time to explain what was needed/recommended for my car and discussed prices with me as well. More
by BMW Customer
Employees Worked With
Shelley Black
March 05, 2019
Slow Service I had an appointment and I spent 4.25 hours in the waiting room while the latest software was being installed, completely unacceptable! The last time I had an appointment and I spent 4.25 hours in the waiting room while the latest software was being installed, completely unacceptable! The last time I brought my car in, someone had tampered with my handgun that I keep wrapped in a towel on the driver's door, I called the dealership manager about it. This time, I kept in my holster. More
by CAYENNEMAN
Employees Worked With
Lonnie.
March 04, 2019
Very satisfied Very satisfied. Lonnie was my Service Advisor. He is very knowledgeable and did a great job. I called on a Saturday for an oil change and he was able Very satisfied. Lonnie was my Service Advisor. He is very knowledgeable and did a great job. I called on a Saturday for an oil change and he was able to work me in. More
by TDORMANL
Employees Worked With
Lonnie
