BMW of Macon

"Very friendly, knowledgeable and accommodating" Tyler was the sales associate that helped me. He is a very polite young man, he answered all of my questions and made a deal that I was happy with. Tyler was the sales associate that helped me. He is a very polite young man, he answered all of my questions and made a deal that I was happy with. The entire staff was great to deal with, they were so accommodating. I work hard for my money and it's people like the staff at Macon BMW that make you know that they really appreciate your business. More

Friendly & Efficient The service staff greeted me by name with a smile. My car was returned clean and shiny with the service completed in a timely manner. The service staff greeted me by name with a smile. My car was returned clean and shiny with the service completed in a timely manner. More

Great Service We have been buying BMWs from this dealership since 1987, and have purchased five new automobiles. I don't believe there is more to say. We have been buying BMWs from this dealership since 1987, and have purchased five new automobiles. I don't believe there is more to say. More

Always a pleasure to deal with What can I say.I.m a repeat customer.They make the transaction simple&transparent. No surprises here & a decent,fair deal. Ramsey,their salesrep.was What can I say.I.m a repeat customer.They make the transaction simple&transparent. No surprises here & a decent,fair deal. Ramsey,their salesrep.was a pleasure during the entire transaction & a fine representative of a fine dealership. .( Itraded an end of leaseBMW ) They won my business after I had completed 6 months reviews & several contacts with other dealers. Great People all around.Highly recommended. More

...the ultimate buying experience Lonnie Coleman, Anthony Lotardo, Phil, the GMSales, service staff.... all made the experience of getting into my M3 really awesome. The importance of Lonnie Coleman, Anthony Lotardo, Phil, the GMSales, service staff.... all made the experience of getting into my M3 really awesome. The importance of genuine face to the customer service, the "karma" of sales all handled by Lonnie. The finance tasks made enjoyable by Anthony... who crushed the best possible deal while making us feel at home. I'm hoping to hear that Lonnie and Anthony get some recognition for superb work! More

Excellent customer servcice The entire staff at BMW of macon is exceptional. I will always have my vehicles serviced at this location. Customer service is outstanding. Quality se The entire staff at BMW of macon is exceptional. I will always have my vehicles serviced at this location. Customer service is outstanding. Quality service More

Recall work took too long I asked for a loaner car while my car was getting one airbag replaced due to recall. Dealer called me day before my appt and said it would take less I asked for a loaner car while my car was getting one airbag replaced due to recall. Dealer called me day before my appt and said it would take less than one hour and asked if I needed the loaner still. I was assured it would take less than one hour so agreed to not take loaner car. The recall repair work took over 2 hours to complete and I regretted not taking the loaner as I missed close to three hours of work and lost income doing so. More

Quick friendly and fast I was in and out in no time very pleased with my Salesman and my Vehicle and finance dept Gentleman. will refer others . Great service nice clean vehi I was in and out in no time very pleased with my Salesman and my Vehicle and finance dept Gentleman. will refer others . Great service nice clean vehicle. More

Good Service but We were very happy with our expierence up until time to sign the paperwork - there was only one key to the vehicle we purchased and we were not offere We were very happy with our expierence up until time to sign the paperwork - there was only one key to the vehicle we purchased and we were not offered an additional one unless we paid for it. After leaving the dealership and thinking about it I was very diappointed that we would need to pay an additional few hundred dollars for another key. I would have thought the dealership would have offered to pay for an additional key but they did not. More

Great Service BMW of Macon provided great service on time with good communication. I appreciated the reminder emails and the ability to select an appointment. Thank BMW of Macon provided great service on time with good communication. I appreciated the reminder emails and the ability to select an appointment. Thanks for the great job. More