BMW of Macon

Bought 2018 X2 They worked very hard to find a deal within my price range. I was looking for a crossover and it took a bit but they found one. They worked very hard to find a deal within my price range. I was looking for a crossover and it took a bit but they found one. More

Streamline The organization and set-up of the service department at BMW of Macon is simple amazing. I was in and out in no time. Awesome! The organization and set-up of the service department at BMW of Macon is simple amazing. I was in and out in no time. Awesome! More

Service was awesome The team dropped me off and picked me up. Service was excellent and very friendly. They were on point with service and time. Will definitely be back f The team dropped me off and picked me up. Service was excellent and very friendly. They were on point with service and time. Will definitely be back for anything car related. More

Good & quick Was pleased with service This was recall.. had service done in past & customer service was good have older vehicle & may not need visit anymore but Was pleased with service This was recall.. had service done in past & customer service was good have older vehicle & may not need visit anymore but was pleased with previous service More

Bonnaroo Breakdown- We were on our way to Bonnaroo from south Florida when suddenly the engine started shaking and the dashboard lit up like Christmas near Tifton Ga. BM We were on our way to Bonnaroo from south Florida when suddenly the engine started shaking and the dashboard lit up like Christmas near Tifton Ga. BMW roadside service got us towed to BMW of Macon after Service had closed. Even though they weirdly don’t have a key drop box, Sales was still there and took the keys. The next day Miss Sheila called and discussed the car issues with us while we continued on our trip in a rental (unfortunately not a BMW loaner). while we danced, the stellar technician, whose name I don’t know, diagnosed the problems, ordered, received and installed parts. We got the news on Saturday afternoon that the car was repaired. Dancing was involved and we picked up the clean car on Monday and made our way home with nary a problem and way better gas mileage! Thank you! More

Fast response to my needs I had to have replaced two rear tires .Tires was not ready at location but they were next morning .I ask for check for damage on rear suspension . w I had to have replaced two rear tires .Tires was not ready at location but they were next morning .I ask for check for damage on rear suspension . work done very efficiently and fast More

Attention to Details The service advisor listened to all of my concerns and annotated them all for the service technician to address; therefore, they ensured that though m The service advisor listened to all of my concerns and annotated them all for the service technician to address; therefore, they ensured that though my car was with their dealership for a few days, multiple repairs were addressed. More

Was there for a recall. Rating was given for the excellent service and timing. The car was ready within the time they promise..good service with great customer service this Rating was given for the excellent service and timing. The car was ready within the time they promise..good service with great customer service this day. More

Anthony L and Tyler Awesome Experience It’s the Chick Fila of car buying experience as it pertains to customer service! Is the the best way to sum it up!! Loved it It’s the Chick Fila of car buying experience as it pertains to customer service! Is the the best way to sum it up!! Loved it More

Great service and wonderful people. I didn’t have an appointment and I had to go back to Charlotte and I asked if they would take care of the problem my car had and sure enough y’all did I didn’t have an appointment and I had to go back to Charlotte and I asked if they would take care of the problem my car had and sure enough y’all did just that. Shelly made sure to help me. Thanks everyone!! More