
BMW of Macon
Macon, GA

Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Less than Average Deal The car was in decent shape but there was some items that were not discussed. I guess it is my fault as I bought it over the phone and had it shipped The car was in decent shape but there was some items that were not discussed. I guess it is my fault as I bought it over the phone and had it shipped. I think I would still have bought the car but would have liked to know ahead of time. Also I did have to put $1,500 into the car as it needed new rear brakes, spark plugs as well as a timing belt. This should have been mentioned as well. So the good deal was not so good. Heath was very helpful and told me everything he knew about the car. Kathy Bates was great with getting the tags sent to my local NC Tag office. More
Excellent Service I had a wonderful service experience. It was very professional from start to finish. The staff was very helpful to me. My loaner was ready for me a I had a wonderful service experience. It was very professional from start to finish. The staff was very helpful to me. My loaner was ready for me as soon as I arrived and my car was ready before I arrived to work for the day! More
We had to have two recalled air bags replaced. BMW of Macon made arrangements to come to Milledgeville pick up of 2006 BMW, perform the repair, wash and vacuum the car and return it within 5 hours BMW of Macon made arrangements to come to Milledgeville pick up of 2006 BMW, perform the repair, wash and vacuum the car and return it within 5 hours at no cost. Excellent service. Thanks, More
Service Greeted as soon as I got there, taken to my service advisors office. The task of doing the paperwork is the easiest I have ever experienced! That was Greeted as soon as I got there, taken to my service advisors office. The task of doing the paperwork is the easiest I have ever experienced! That was taken care of in minutes and I was shown to the waiting room and offered refreshments. More
Need better customer service in service dept I have gone to this service center on and off for about 2 years. There customer service is not like other luxury dealerships that I have been too. In I have gone to this service center on and off for about 2 years. There customer service is not like other luxury dealerships that I have been too. In general, they are not very welcoming or inviting. Some of them act as if they don't want to be there. I've been there at times and not even my service person for the first hour or so. The waiting area is nice, my service person {Sheila) is very helpful but the overall service dept staff need an attitude make over. More
Service Sheila was very professional and helpful With everything. She called me later in the day as well to give me a update which was very much appreciated. Sheila was very professional and helpful With everything. She called me later in the day as well to give me a update which was very much appreciated. More
Great service Excellent technicians and quality service. Addressed all my requests, my vehicle needed a functional drivers seat belk buckle and since this was a sa Excellent technicians and quality service. Addressed all my requests, my vehicle needed a functional drivers seat belk buckle and since this was a safety issue I was scheduled immediately:) My only critique is I wish they had enough time to interiorly detail your vehicle other than vacuum. More
Engine oil change Excellent customer service. I highly recommend. They made sure we had a shuttle very quickly to take us places while we waited on my car to be finishe Excellent customer service. I highly recommend. They made sure we had a shuttle very quickly to take us places while we waited on my car to be finished. More
Service Very accommodating and efficient , and communication was easy, friendly and professional. Would definitely recommend for service, overall experience Very accommodating and efficient , and communication was easy, friendly and professional. Would definitely recommend for service, overall experience was with minimum stress at all. Great More
Outstanding The service was quick efficient and the service agent was friendly, informative and personable. Great visit! Plan to return on next service check. Exc The service was quick efficient and the service agent was friendly, informative and personable. Great visit! Plan to return on next service check. Excellent service! More