BMW of Macon
Macon, GA
Filter Reviews by Keyword
By Type
Showing 828 reviews
Excellent Service I had a wonderful service experience. It was very professional from start to finish. The staff was very helpful to me. My loaner was ready for me a I had a wonderful service experience. It was very professional from start to finish. The staff was very helpful to me. My loaner was ready for me as soon as I arrived and my car was ready before I arrived to work for the day! More
Service Greeted as soon as I got there, taken to my service advisors office. The task of doing the paperwork is the easiest I have ever experienced! That was Greeted as soon as I got there, taken to my service advisors office. The task of doing the paperwork is the easiest I have ever experienced! That was taken care of in minutes and I was shown to the waiting room and offered refreshments. More
Need better customer service in service dept I have gone to this service center on and off for about 2 years. There customer service is not like other luxury dealerships that I have been too. In I have gone to this service center on and off for about 2 years. There customer service is not like other luxury dealerships that I have been too. In general, they are not very welcoming or inviting. Some of them act as if they don't want to be there. I've been there at times and not even my service person for the first hour or so. The waiting area is nice, my service person {Sheila) is very helpful but the overall service dept staff need an attitude make over. More
Service Sheila was very professional and helpful With everything. She called me later in the day as well to give me a update which was very much appreciated. Sheila was very professional and helpful With everything. She called me later in the day as well to give me a update which was very much appreciated. More
Great service Excellent technicians and quality service. Addressed all my requests, my vehicle needed a functional drivers seat belk buckle and since this was a sa Excellent technicians and quality service. Addressed all my requests, my vehicle needed a functional drivers seat belk buckle and since this was a safety issue I was scheduled immediately:) My only critique is I wish they had enough time to interiorly detail your vehicle other than vacuum. More
Service Very accommodating and efficient , and communication was easy, friendly and professional. Would definitely recommend for service, overall experience Very accommodating and efficient , and communication was easy, friendly and professional. Would definitely recommend for service, overall experience was with minimum stress at all. Great More
Engine oil change Excellent customer service. I highly recommend. They made sure we had a shuttle very quickly to take us places while we waited on my car to be finishe Excellent customer service. I highly recommend. They made sure we had a shuttle very quickly to take us places while we waited on my car to be finished. More
Great Service I am so incredibly grateful for the prompt and wonderful service I always receive at BMW of Macon. The quality of their services is top-notch delivere I am so incredibly grateful for the prompt and wonderful service I always receive at BMW of Macon. The quality of their services is top-notch delivered with warm and friendly customer service. I simply love getting my vehicle serviced here! :) More
Earning my Business Everyone was helpful and knowledgable through out my experience. Heath was a hard worker and definitely earned my business and went as far as to have Everyone was helpful and knowledgable through out my experience. Heath was a hard worker and definitely earned my business and went as far as to have a car brought in for me to see. He communicated with me constantly until I was able to come in to purchase. More
Routine service. Oil change etc Absolutely no problems. In and out . Loaner car was great...everyone helpful and friendly .love having car washed ... nice and clean..appreciate the Absolutely no problems. In and out . Loaner car was great...everyone helpful and friendly .love having car washed ... nice and clean..appreciate the call weeks before to schedule appointment More