BMW of Macon

CUSTOMER SERVICE My salesman was Micah he was a great salesman he really took care of me him and Mr. John head of dealership was extremely nice made me feel like My salesman was Micah he was a great salesman he really took care of me him and Mr. John head of dealership was extremely nice made me feel like a member of the family I bought cars at there othe dealership Toyota and Nissan but the people her really go out of there way for me I bought a BMW two years ago from Atlanta but I had pleasure of buying thi here at BMW of Macon I would come here to get my old one service the ladies in service department are awesome I'm loving my car thanks Mr.John and Micah great treatment. More

AWESOME RED CARPET EXPERIENCE!!!!!! GANTT320i I was so impressed with Curtis Harris’s professionalism, friendliness, care, and concern for my needs. Mr. Harris’s salesman’s experience paralleled w I was so impressed with Curtis Harris’s professionalism, friendliness, care, and concern for my needs. Mr. Harris’s salesman’s experience paralleled with his superior knowledge was IMPECCABLE!! Not to mention, this was one of THE smoothest transactions EVER!! Then, he made you feel special at the end with the “Red Carpet Experience!!” I highly recommend BMW of Macon to all my family and friends! I absolutely without hesitation PROFOUNDLY RECOMMEND CURTIS HARRIS as your salesman!!! Thank you so much Curtis!!! More

It’s was awesome It was a great experience to purchase a vehicle in the comfort of ur home and to have the vehicle delivered to u in another state. Thanks again BMW Ma It was a great experience to purchase a vehicle in the comfort of ur home and to have the vehicle delivered to u in another state. Thanks again BMW Macon More

Quick easy friendly no surprises We have been taking our BMWs to another BMW dealership for years and this experience was so much nicer. I was able to get our service appointment w We have been taking our BMWs to another BMW dealership for years and this experience was so much nicer. I was able to get our service appointment with just one phone call instead of multiple calls We were told how much money to expect to be charged up front. The estimate was accurate We were not charged a $200. Fee to get a service evaluation. Friendly More

Great people to deal with I give them this rating , cause my experience with Curtis was like dealing with a family member but keeping it all Business ,and professional . Plus I give them this rating , cause my experience with Curtis was like dealing with a family member but keeping it all Business ,and professional . Pluse they where willing to compromise so we could make a deal More

Tire issues Run flat tire had a nail. They replaced tire in a timely manner Was very professional and kept me up to date on progress. Shelia knew I had an app Run flat tire had a nail. They replaced tire in a timely manner Was very professional and kept me up to date on progress. Shelia knew I had an appointment and was able to get me on my way so I wasn’t late to the appointment. More

Scheduled maintenance Great group of people. Easy and quick in and out both dropping off and picking up. Loaner vehicle ready and waiting. My car returned cleaned. Great group of people. Easy and quick in and out both dropping off and picking up. Loaner vehicle ready and waiting. My car returned cleaned. More

It was great Mr. Carr was patient and ensure I was happy and satisfied. He did business for me while on vocation and I can't thank him enough Mr. Carr was patient and ensure I was happy and satisfied. He did business for me while on vocation and I can't thank him enough More

Great helpful team of people As soon as I sent my request for information, a response was sent by Lonnie. I arranged to go to th dealership to review the vehicle of interest. I w As soon as I sent my request for information, a response was sent by Lonnie. I arranged to go to th dealership to review the vehicle of interest. I was not happy when I found out that the vehicle listed was actually inventory from your Columbus store and they would not transfer the vehicle. As I was going to Atlanta the following day I was prepared to buy one the following day at Gwinnett BMW where I had recently purchased a vehicle for my son. Lonnie and your SM found a suitable vehicle which was a BMW executive vehicle, we worked out a deal and I picked up the car sight unseen a couple of days later. These guys and your F&I guy are a credit to you dealership. More

Great experience! BMW of Macon made buying my BMW Certified car a great experience. Thank you, Mercedes Shannon, for taking care of me and patiently and willingly accom BMW of Macon made buying my BMW Certified car a great experience. Thank you, Mercedes Shannon, for taking care of me and patiently and willingly accommodating me with multiple questions, last minute changes and many requests! I love my purchase and feel I’ve made friends in the process. Highly recommended! More