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BMW of Macon

Macon, GA

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828 Reviews

4785 Riverside Dr

Macon, GA

31210

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Showing 828 reviews

September 10, 2019

Great Service Time After Time! My recent service at BMW was as amazing as all of the other times! I always get great service and am treated with the utmost respect. More

by LGDG81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rawlins
September 09, 2019

Quick service, loaner available, and good communications . Having the work performed at no cost is an added bonus of BMW ownership! Happy as usual and would recommend. More

by mrcltill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sheila meadows
Oct 03, 2019 -

BMW of Macon responded

Thank you for your review.

September 08, 2019

brakes replaced Excellent service from the shuttle to the actual work on the X5. I was in Macon because I had to evacuate from Savannah for the Hurricane, and our br More

by MICHAEL.IM.PAUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Black, Lindsay Segars
September 07, 2019

Excellent Service Department The Service Department kept us informed about cost of repairs. They updated us about how long the service would take. I always feel the car is good More

by KROBERTS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hill, Shelley Black, Lindsay Segars
September 06, 2019

Shelly Black and her Team Shelly Black and her team treated us with the utmost courtesy and professionalism! All of the work performed on our car was explained and then perfor More

by DPBERNTHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Black, Lindsay Segars
Oct 04, 2019 -

BMW of Macon responded

We strive everyday to have our customers be completely satisfied. We are here for you when it comes to your BMW.

September 05, 2019

Fast/ Professional I have had my oil changed here many times under warranty. Two times without, there was a 100.00 difference in price from one to the other, Unless some More

by GREGORYJDURHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sheila meadows
Oct 03, 2019 -

BMW of Macon responded

I am sorry you had difficulty getting a hold of your advisor. I does look by your history someone didn't bill the first service out correctly, When we make a mistake we typically just deal with it on our end. Depending on what service you needed it can vary a bit. We do like to give you an estimate up front. If your not offered one, please ask. One should be provided though. Sheila was your advisor and normally does a great job with informing customers as to what they need and the cost involved. Again, sorry if we were not as clear as we should of been.

September 05, 2019

The BEST Customer Service I bought my First BMW and what a Pleasant experience....Tyler was knowledgeable, polite and very professional...he took up time with me and explained More

by kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hill, Tyler Hill
September 05, 2019

The staff is great. They treat me like family. The staff in the service department are wonderful. They always make me feel like they appreciate and value my business. Shelly is always helpful and More

by JENNAID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Black, Lindsay Segars
September 04, 2019

BMW X7 Service Provided great loaner, performed required service, very accommodating vehicle exchange, minimal inconvenience. Trusting that the computer issues addr More

by RPWESTBURY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sheila meadows
September 03, 2019

Bought new car. The BMW dealership staff were very nice and helpful. Jeremiah, the salesman was nice, helpful and worked with us on the price. John and also Michael w More

by gsbrown22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Michael, John
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